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BEST WESTERN Laurel Inn

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BEST WESTERN Laurel Inn
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113 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Seymour, Indiana
Reviewed 1 week ago NEWvia mobile

We were traveling from Texas needing an overnight stay. I called Best Western to ask about rates. I was told they couldn't match anything I'd found online and to book that way. I used Expedia. Got a good rate. Then reviewed my credit card and BW charged me for the room we booked. After numerous calls to them I finally...

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Helpful?
Thank Kris S
B P, General Manager at BEST WESTERN Laurel Inn, responded to this review

We have issued a refund from our side I am really sorry on behalf of my entire staff members. We will make all efforts to improve more and more. So that we give best customer service to all future guests Thank You MIKE PATEL GENERAL MANAGER

Indianapolis, Indiana
Reviewed 1 week ago

Due to a death in the family we had to travel to Mississippi. My niece found this hotel online and we were very happy with the friendliness of the staff. Staff helped in locating funeral home and it's location to the hotel. We had six rooms booked and most everyone was pleased with the breakfast and room.

Review collected in partnership with Best Western
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Helpful?
Thank Bobbie E
B P, Manager at BEST WESTERN Laurel Inn, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback We look forward to having you again

newyork
Reviewed 1 week ago

When we checked in the girl at the front desk was very nice and helpful. We went across the street to shoneys to eat. It was ok. Next morning breakfast was horrible. No coffee no service clerk for the area. Rooms were clean but carpet were dirty.

Review collected in partnership with Best Western
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Helpful?
Thank NewyorkUpstate
B P, Manager at BEST WESTERN Laurel Inn, responded to this review

on behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Huron, Ohio
Reviewed 3 weeks ago via mobile

I appreciate the hotel selecting a room for me that met my special requests. I found my room, clean, comfortable and pretty quiet especially since this location is fairly close to the highway. Noise was not an issue. Here are my suggestions: 1) Repair or replace the TV in Room 318 as it has white lines, dots, streaks running through...

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Helpful?
Thank MessNmagic
B P, General Manager at BEST WESTERN Laurel Inn, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback We will make all efforts to improve more and more. So that we give best customer service to all future guests

Schulenburg, United States
Reviewed 14 February 2017

Good quality and value, clean and neat rooms, no foul smells in rooms, breakfast not great but edible. Good location, staff very helpful, would stay here again. Close to local mall, plenty of good eating places nearby. Location next to interstate and easy access. Parking spaces excellent.

Review collected in partnership with Best Western
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Helpful?
Thank U4893TFjameso
B P, Manager at BEST WESTERN Laurel Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Chattanooga, Tennessee
Reviewed 11 February 2017 via mobile

Can't think of anything we found we would have to complain about room was very comfortable. We were only there for one night, we found numerous restaurants fairly close. Easy on and off interstate, what more could you want.

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Thank TexTen
B P, Manager at BEST WESTERN Laurel Inn, responded to this review

Thank You

Montgomery, Alabama
Reviewed 31 January 2017

I stayed here in March of 2015 and again in January of 2017. The staff is friendly and very helpful. The rooms are clean and housekeeping does an excellent job. The hotel is up to date, so your stay will be pleasant in all regards.

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Helpful?
Thank William R
B P, Manager at BEST WESTERN Laurel Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Dallas, Texas
Reviewed 28 December 2016

My stay was very nice, the staff was always helpfull friendly. Any questions I had they were very knowledgeable. I will stay at that location whenever I am in the area and recommend this location to others as well.

Review collected in partnership with Best Western
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Thank 271stewarth
B P, General Manager at BEST WESTERN Laurel Inn, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

Stateline, United States
Reviewed 1 December 2016

This is a great establishment for on overnight or extended stay. The staff is professional and polite. The hotel is ideally situated near shopping and dining facilities and the interstate. The beds are very comfortable! .

Review collected in partnership with Best Western
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Helpful?
Thank Virginia E
pranav p, General Manager at BEST WESTERN Laurel Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Houston, Texas
Reviewed 28 November 2016

My stay here was nice as I stayed for 3 days and didnt want to leave. The room I had also had a good street view. There was an issue with the continental breakfast, as their were a few bad apples and oranges and the cranberry juice tasted pretty old and watered down but overall the beds and tv channels...

Review collected in partnership with Best Western
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Helpful?
Thank chanquila
pranav p, General Manager at BEST WESTERN Laurel Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
Official Description (provided by the hotel)
Free breakfast, free high-speed internet, fitness center, business center and beautiful pool. ... more   less 

Additional Information about BEST WESTERN Laurel Inn

Address: 309 South 16th Ave., Laurel, MS 39440
Region: United States > Mississippi > Laurel
Price Range: €67 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Laurel Inn 2.5*
Number of rooms: 53
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com and Best Western so you can book your BEST WESTERN Laurel Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Laurel
Laurel Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Laurel Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor near the pool was great for us. The door is easily accessible and lots of lighting around the vehicles.”
 of 5 bubbles bradnamandab, 17 Aug 2016 | Read review
“We were on the ground floor, easy access, very quiet and nice”
 of 5 bubbles dorisr960, 29 Apr 2016 | Read review
“Make sure you don't get a room in any hotel near any dumpster as those typically gets emptied before 7am”
 of 5 bubbles MessNmagic, 25 Feb 2016 | Read review
“Ground floor is handy and quiet.”
 of 5 bubbles HarrySimmons, 4 Aug 2015 | Read review
“This hotel also offers hard wired internet. This is always a better option than wifi.”
 of 5 bubbles 342WilliamR, 10 Mar 2015 | Read review
5 of 5