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Extended Stay America - Jackson - North

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Traveller (32)
Room & Suite (34)
Traveller (32)
Room & Suite (34)
Dining (3)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Non-Smoking Hotel
Laundry Service
Room features
Non-Smoking Rooms
Air Conditioning
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Traveller rating
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Jap S
Reviewed 4 weeks agovia mobile
I was very unpleased with the stay at the hotel... My room toilet was backed up kept over flowing I called clerk and it took over two hours for a response I even had bloody tamponds in the drawer of the kitchen which was horribly terrifying... The maintenance guy was very rude and don't Kno customer service educets he don't deserve his job overall my stay was unpleasant
Date of stay: November 2018
Thank Jap S
Response from 00esa, Manager at Extended Stay America - Jackson - North
Responded 4 weeks ago
Thank you for reviewing your stay. We're deeply sorry for the service issues you experienced in your room and regret the inconvenience it caused. Your comments have been shared with the appropriate team so that no future guests encounter a similar issue. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Jackson, Mississippi
Reviewed 1 Oct 2018via mobile
This hotel in North Jackson is by far the best example of customer service in the area. Camille always wears a smile at the front desk and all the workers are trained well! I recommend it to anyone!!!
Date of stay: September 2018
Thank cperry121313
Response from 00esa, Manager at Extended Stay America - Jackson - North
Responded 2 Oct 2018
Thank you for taking the time to post a review of your stay at Extended Stay America. We are thrilled everything was perfect for you and we exceeded your expectations! Thank you for mentioning our staff, especially Camille. Your compliments will make her day. Thank you for the recommendation, and we hope to see you both again soon! Sincerely, Hotel Management
Cathy L
Reviewed 30 Sep 2018via mobile
Well we pulled into the parking lot and a very thin young man of about 16, clearly homeless, walks up to our van and asks if anyone plays the guitar. He then looks inside the van. My first thought was "why is this young man hanging out in the parking lot?" Later after our gig, we loaded out of the van, took all of our guitars and instruments into the room, and then hoped for the best. I saw a prostitute out front when I went to get water at 1 AM. And her pimp was standing nearby. And we were asked for spare change from a wondering man who looked like he was on crack. My point is the place is surrounded by desperate, suffering people, all hanging around in the parking lot. We did not end up with a vehicle break in. But I don't like to worry. And there were no extras, no cups for water, no soap, no nothing in the room. Also the rooms smelled. Our drummer's room smelled like cigars and Chinese food and so did ours. The carpets looked very dirty. The sheets had small stains on them, and also the mattress cover was stained. Pretty gross. Won't be using anymore Extended Stays. No way.
Date of stay: September 2018
Thank Cathy L
Jackson, Mississippi
Reviewed 21 Sep 2018via mobile
My stay at this location was just as good as they advertise. The room was immaculate. The facility was well kept and maintained by the staff. The staff was professional, polite, helpful and attentive to all that I requested. I would ofcourse recommend this location.
Date of stay: September 2018
Thank 4sucram
Response from 00esa, Manager at Extended Stay America - Jackson - North
Responded 21 Sep 2018
Thank you for being our guest at Extended Stay America and for recommending us to the fellow travelers. We are glad to know you enjoyed your well-kept suite and found us to be a good value. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Christian H
Fayetteville, Arkansas
Reviewed 19 Sep 2018
Just awful, bad beds, crap tv, no coffee maker, kitchenette wasn't stack at all, lazy and rude employees, weird smell, ice machines broken, no vending, breakfast was a joke, WILL NEVER GIVE THEM MY MONEY AGAIN.
Date of stay: May 2018
Thank Christian H
Response from 00esa, Manager at Extended Stay America - Jackson - North
Responded 19 Sep 2018
Christian, we sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will give us another opportunity to deliver the service and hospitality you deserve. Sincerely, Hotel Management
Questions & Answers
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Room Tips
"bad service, not clean, disorganized"
1 Sep 2018
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"Really good"
24 Jul 2018
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"See the room before you accept it."
14 Jun 2018
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"I prefer a room closer to the office, only because I'm always alone."
14 Feb 2018
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US$50 - US$72 (Based on Average Rates for a Standard Room)
extended stay america jacksonjackson extended stayextended stay jackson
United StatesMississippiJackson
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