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All reviews indoor pool room was clean waffles lobby and breakfast area basketball team check in was easy from texas off the highway one night stay staff was very friendly and helpful dehumidifier carbs
This is a newer establishment. It is very clean, nicely decorated, and easy to access from one's car with luggage. The staff are professional, knowledgeable, and pleasant. Our room is a little small for two people with luggage. Also, apparently the carpet had just been...More
Response from Monica F, Front Office Manager at Fairfield Inn & Suites JacksonResponded 6 September 2018
Thank you for your previous stay here at our Hotel, we appreciate your feedback. We do apologize for the inconvenience
of the damp carpet in the room.
We hope your stay here was a good experience and look forward to your visit with us again...More
Stopped off for quick overnight stay on way south. Room was filthy. On first report staff advised room would be cleaned. After returning to same room, went to front desk to hopefully get a new room. Staff was not there and could not be found...More
When i arrived their was a large group there, for some reason they could not check in so they had to cancel their reservations which was in 4 or 5 different names. 1 employee was working behind the counter. But after that everything else was...More
The service was terrible the manager deon was talking so much and so fast he forgot what he was saying.. the room was dirty .. they smelled of mildew n mold .. the breakfast was microwaved not fresh let cooked. The only good part was...More
1 Thank kmitchell979
Response from Dsmith318, General Manager at Fairfield Inn & Suites JacksonResponded 14 June 2018
Thanks for providing your feedback in reference to your stay. I certainly apologize that you had horrible service and most importantly that you felt I talked so fast and forgot exactly what I was saying. As I tend to be someone that is...More
We was driving to New Orleans decided to stop in Jackson Mississippi for the night. Hotel was clean and staff was very friendly and helpful! It is right off I-55. I recommend this hotel.. We would stay there againMore
Response from Dsmith318, General Manager at Fairfield Inn & Suites JacksonResponded 5 June 2018
Thank you for providing feedback in reference to your stay. It is our goal to assure that we're meeting all expectations of our guest and we're delighted to know that you enjoyed our property and the friendliness of our staff. Please continue to...More