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Courtyard Jackson Ridgeland

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123 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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memphis
Reviewed 2 weeks ago

I have stayed here several times and each time the room is clean and the staff very accommodating. The breakfast is good and Starbucks is right there. I will return. The hotel is near many restaurants and Northpark Mall.

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Helpful?
Thank cworth3
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this review

Hi Cworth3, We really appreciate your kind words. We want all of guest to feel the same as you. We really hope that you continue to share your great experience with others. We would definitely love to have you back at our hotel, should you be in the area again. Sincerely, Shawanda

Nashville, Tennessee
Reviewed 4 weeks ago

Found a bug on the towel in the bathroom, bugs on the floor, the hallway floors were nasty with garbage everywhere. the gym has one tv that doesn't work and another tv that works but doesn't change channels. The pool and jacuzzi have been broken for years that i've gone there. They have a wall thermostat - but still use...

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Helpful?
Thank TravelManSouth
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this review

Greetings, TravelManSouth, First, allow us to say thank you so much for your continue loyalty to the brand. Secondly, we apologize for the fact that you did not have most positive experience possible at our property. TravelManSouth, we have our property serviced for pest control on a regular basis. It is unfortunate and unexplainable how a bug could have possibly...

Corinth
Reviewed 15 January 2017

Listen, I am a lifetime platinum member and I don't complain, but this visit was unbelievable. First, there was no bath soap in the room, so I went to the front desk and they told me they were out of it. OK, bad directing, but no real harm. I then went back to the room and found 6 sheets of...

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Helpful?
Thank John P
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this review

Hello Mr. John P, thank you for choosing to stay with us and taking the opportunity to review your stay. I'm very sorry to see that you did not have the experience that me or my staff was hoping that you would. I assure you that the experiences that you received is not in the norm as you can see...

Northwest Arkansas
Reviewed 14 January 2017

This is an established Courtyard in a great location just off I-55 in Jackson. Great restaurants all around and easy access. Clean, neat property and very nice rooms and comfortable bedding. Hard to beat a Courtyard.

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Helpful?
Thank Arkies10
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this review

Hi Arkies10, On behalf of our staff at Courtyard by Marriott, Jackson-Ridgeland, we are glad that your stay was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the many kind words you've expressed. We look forward to seeing you again hopefully, in the near future....

Louisiana
Reviewed 19 December 2016

We like to stay at the Courtyard Jackson in Ridgeland. The staff is always friendly and upgrades us when available. The rooms are nice and the bed and pillows are very comfortable. The bistro is good and the price of the rooms are always competitive. The location is good for us because of County Line road shopping and restaurants. We...

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Helpful?
Thank French S
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this review

Thank you so much for your candid review of our fine hotel. All that you have mentioned is true. These are the things we pride ourselves upon. We would like to welcome you back to stay with us whenever you are in the area again.

Indianapolis, Indiana
Reviewed 6 November 2016

I checked into a room (310) and the floors were stained and dirty, the couch was dirty, and the linen was stained. I requested a new room and was moved to room 317, which is the "better" room where I took the attached pictures. The carpet was stained, holes in the wall, and I saw a bug in the bathroom!...

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Helpful?
Thank MsBlessed J
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this review

Thank you for the candid review of our hotel. Please accept our sincere apology for your recent experience at our hotel. The experience you described is not one that we pride ourselves on as you see by other guests' review. We strive to provide all our guests with a comfortable visit, so I regret that we fell short during your...

Peoria, Illinois
Reviewed 25 September 2016 via mobile

Willie gave us an inviting welcome when we arrived! Check in was quick and easy. The bathroom is large, and has a separate vanity area. The room itself was good sized. The outdoor pool is open until 10, which was a wonderful retreat after driving all day. There is a Bistro with breakfast, lunch/dinner, and drink options. The hotel is...

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Helpful?
Thank Anuket01
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this review

Thank you for your candid review of our hotel. We are so happy that you chose to stay. We do hope that if you are in the area again, you will decide to stay with us again.

Houston, Texas
Reviewed 20 September 2016 via mobile

The lobby is a usual standard. The room was a good size. Bathroom was big compared to others, nice shower curtain . I love the red wall made the room not boring. The outside pool was a good size. The hotel was bigger than I thought long hall ways. The restaurant in front of the hotel is in walking distance...

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Helpful?
Thank Ann M
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this review

Thank you so much for your candid review of our hotel. We are so happy that you enjoy your stay with us. We do hope that you return to stay at the Courtyard by Marriott, Jackson, should you be in the area again.

Honolulu, Hawaii
Reviewed 8 September 2016 via mobile

We just stayed for one night as we made our way along the Natchez Trace Parkway, but had a very positive experience and are happy to be back for another night two days later. Front desk staff went out of their way to be helpful and friendly, and all other staff we encountered were also very eager to be helpful....

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Helpful?
Thank Jennifer T
Shawanda H, Director of Sales at Courtyard Jackson Ridgeland, responded to this review

We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel.

San Antonio, Texas
Reviewed 21 August 2016

Nice, clean and the front desk agent, Willie was just a great & friendly guy! Made us feel so welcomed. We were traveling back home and needed a 1 night stay and this Courtyard was great. The room was clean and the overall feel of the the hotel was good! The 3 staff members I encountered during our late checkin...

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Helpful?
Thank florescindy46
stephanie w, Director of Sales at Courtyard Jackson Ridgeland, responded to this review

Thank you for your kind words about our staff - I will definitely pass it on to Willie. We appreciate you choosing to stay with us and thank you for your kind words - hope to see you back soon! Have a great day!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Jackson Ridgeland

Address: 6280 Ridgewood Court Drive, Jackson, MS 39211 (Formerly Courtyard Jackson)
Region: United States > Mississippi > Jackson
Price Range: €72 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jackson Ridgeland 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Jackson
Jackson Marriott
Jackson Courtyard
Hotel Style:
#6 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jackson Ridgeland staff and other travellers.
3 questions
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Lucas, Texas
7 months ago
Lucas, Texas
7 months ago

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Questions? Get answers from Courtyard Jackson Ridgeland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own toilet paper and soap. (And a roll for your guests if you are goin to do business there,)”
 of 5 bubbles johnpM971NN, 15 Jan 2017 | Read review
“Upgrade to a King Suite”
 of 5 bubbles FrenchieFragments, 19 Dec 2016 | Read review
“Don't expect a free breakfast out of your deal.”
 of 5 bubbles BruceR74, 26 Jun 2016 | Read review
“all of the room locations are equally nice.”
 of 5 bubbles Ken_Plains_Traveler, 21 Jan 2016 | Read review
“Rooms away from the elevator and ice machine are better”
 of 5 bubbles 487kennyk, 28 Jul 2015 | Read review
5 of 5