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    Hilton Garden Inn Jackson Downtown

    235 W Capitol Street, Jackson, MS 39201-2004
    +1 855-618-4697
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    3/12/2017 4/12/2017
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    US$178
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    Traveller (169)
    Room & Suite (57)
    Dining (19)
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    Overview
    • Excellent51%
    • Very good28%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “king edward” (74 reviews)
    “valet parking” (57 reviews)
    “historic hotel” (42 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Jackson Downtown
    Special Offer: Double Points,Every Stay
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,069)
    There are newer reviews for Hilton Garden Inn Jackson Downtown
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    161 - 165 of 1,053 reviews

    Reviewed 7 December 2016

    I waited 36 minutes the first morning for my vehicle to be pulled around. The second day I waited almost 42 minutes The hotel then tried to charge me for the valet service that was included in my rate.

    Review collected in partnership with Hilton Garden Inn
    Thank gabrielsQ8349PS
    Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 8 December 2016

    We are very sorry to hear of this incident with our valet service, you have my personal apologies and I will be working with the valet services on a personal level to ensure this is not a standard normal operating practice. Brian B Berry

    Reviewed 6 December 2016

    Pretty building outside and the lobby area was nice. The rooms were great for the price paid however could use a bit of updating. The valet workers were nice and quick as they could be. The front desk workers were welcoming and helpful. The bellman...More

    Review collected in partnership with Hilton Garden Inn
    Thank Alyar1
    Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 8 December 2016

    The King Edward is a special hotel that's stands very true to local visitors as well as guest visiting from out of town. The team and are very pleased to see you enjoyed your stay with us and wish you many returns. Brian B Berry

    Reviewed 5 December 2016

    Hotel was nice and decorated for Christmas. Bed was comfortable. There was a buzzing noise in room most of the night. Sleep was horrible because of it. Seattles Best Coffee shop attached to hotel was convenient. Very close to convention center.More

    Review collected in partnership with Hilton Garden Inn
    Thank 290jennyz
    Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 8 December 2016

    Thank you for the response to Tripadvisor about your stay with us. We did not know there was an issue with a buzzing noise during your stay or we would have been able to rectify it. After visiting the room it was a refrigerator that...More

    Reviewed 1 December 2016

    The bathroom on the seventh floor was filthy! There were pubic hairs on the toilet and in the shower when I arrived! The floor had not been vaccuumed and the front desk clerk Luther had the worst attitude ever.More

    Review collected in partnership with Hilton Garden Inn
    Thank Lawanna V
    Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 2 December 2016

    We are very sorry to hear your stay with us was not up to ours or your standards. Luther has always been given positive notes from our guests here at the hotel and this is a surprise to me as well. Cleanliness is an upmost...More

    Reviewed 30 November 2016

    Bathroom and closet doors collided and made getting ready awkward, slow and difficult. Hotel beautifully decorated for holiday. Staff very friendly. Doorman exceptionally helpful when I needed directions.More

    Review collected in partnership with Hilton Garden Inn
    Thank T7997XImaryv
    Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 2 December 2016

    Thank you for your response to Tripadvisor on your stay with us here at the King Edward hotel. I see everything was enjoyed but you did have some concerns on the door operations. The hotel was built in 1923 so some of the architecture made...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$106 - US$197 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Jackson
    • #4 Family Hotel in Jackson
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 233
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Priceline, Travelocity, Hotwire, Orbitz, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hilton Garden Inn Jackson Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Mississippi >
    • Jackson
    • Also Known As
    • Hilton Garden Inn Jackson Downtown Hotel Jackson
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    Traveller (169)
    Room & Suite (57)
    Dining (19)
    Pool & Beach (2)
    Hotel & Grounds (128)
    Bathroom (15)
    Business Centre & Event Rooms (13)
    Nearby
    Jackson Marriott
    377 reviews
    .52 km away
     
    Best Western Plus Jackson Downtown-Coliseum
    366 reviews
    2.11 km away
     
    Holiday Inn Express & Suites Jackson Downtown - Coliseum
    114 reviews
    2.11 km away
     
    Cabot Lodge Millsaps
    193 reviews
    3.08 km away
     
    Nearby Restaurants
    The Iron Horse Grill
    491 reviews
    .15 km away
    Parlor Market
    242 reviews
    .14 km away
    Mayflower Cafe
    278 reviews
    .12 km away
    King Edward Bar and Grill
    44 reviews
    .02 km away
    Nearby Attractions
    State Capitol
    183 reviews
    .88 km away
    Old Capitol Museum
    179 reviews
    .99 km away
    Mississippi Museum of Art
    116 reviews
    .59 km away
    Mississippi Governor's Mansion
    55 reviews
    .68 km away
    Ask a question
    Questions & Answers
    Lindsay D
    10 November 2016|
    Answer
    Response from David R | Property representative |
    I am sorry but we do not offer a free breakfast, there are options through the Hilton website to book that breakfast does come with the package but as of now our buffet without the breakfast package is $15.99 per person and... More
    1
    Vote
    Saladlover10
    5 July 2016|
    AnswerShow all 3 answers
    Response from Brian B | Property representative |
    It is very safe, people think since we are a downtown location that there are issues with the neighborhood but we are under revitalization and it is only 3 blocks form here. Call me if you have any questions 601-969-8501
    1
    Vote
    deidre200
    7 March 2015|
    Answer
    Response from Paulette M |
    Hello Deidre200, My name is Paulette McCants and I am the Director of Sales here at the Hilton Garden Inn Jackson Downtown. My direct line is 601-969-8506 we have availability for a birthday party on June 26, I would love... More
    0
    Votes
    Room Tips
    "Choose a higher floor for a view. Some lower floor rooms look directly at windows of building next door"
    Read review
    "Quiet on the 8th floor"
    Read review
    "Park on the street if possible to save valet parking fee."
    Read review
    "Higher floors would perhaps increase the chance of getting a better view."
    Read review
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