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Hilton Garden Inn Jackson Downtown

1,096 reviews
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Traveller (172)
Room & Suite (72)
Dining (19)
Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“king edward”(76 reviews)
“valet parking”(58 reviews)
“historic hotel”(44 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jackson Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,096)Write a Review
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Show reviews that mention
All reviewsking edwardvalet parkinghistoric hotelfront desktrain stationvalet servicemayflower cafecoffee shopparlor marketbeautiful lobbynice hotelconvention centerindoor pooldefinitely stay here againthe entire staffsouthern hospitalitygreat customer service
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151 - 155 of 1,080 reviews
Reviewed 21 February 2017 via mobile

The historic King Edward Hotel building is a very cool structure in downtown Jackson and the Hilton remodel did it justice. It's beautiful, well-equipped, and comfortable. The employees are friendly and helpful. I'd definitely stay here again.More

Thank MargaritaDoug
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 23 February 2017

The old King Edward is the new HGI King Edward and we love this building! The original hotel was opened in 1923 and shut down in 1967, we proudly reopened it in 2009 and have been bragging about it ever since! I thank you for...More

Reviewed 18 February 2017

Perfect location with a very friendly staff. The amenities were top notch. Great value for a great stay. It is in a newly revitalized historic district in a city that is on the rise. It is near the Mayfower Cafe and Farish Street. The location...More

Review collected in partnership with Hilton Garden Inn
Thank jessecb2017
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 20 February 2017

I would like to personally THANK YOU! for staying at the Hilton Garden Inn Historic Jackson King Edward hotel. I hope we not only met your expectations but exceeded them and made your stay one that you will remember when not only choosing our Hilton...More

Reviewed 17 February 2017 via mobile

Right when you walk in your greeted with smiles. At the check in counter, Emily is very polite and helpful. I stayed the first time a few weeks and went back last week and she remembered my name. That is always nice. The hotel looks...More

Thank Mw_wallace
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 20 February 2017

Thank you for the gracious comments on the hotel and the staff, and the fact we remembered your name is how we should be with all of our guests.The King Edward is a special place and we value your thoughts on it! Brian B Berry

Reviewed 15 February 2017

This was a great hotel..located downtown.walking distance from some restaurants that are downtown.Geat restaurant inside hotel.Bed felt like you were on air. You must stay the service was great.I will be back.

Review collected in partnership with Hilton Garden Inn
Thank 176reginas
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 20 February 2017

We appreciate your feedback on the hotel and welcome you back anytime you are able to stay with us. There are some awesome restaurants around us and we are very happy you were able to try them. Brian B Berry

Reviewed 14 February 2017

Every single member of the staff provided such excellent service! This was my best hotel stay in a while. The restaurant and bar easily accommodated my food allergy. The servers made me feel like I was their most important customer. There was a storm at...More

Review collected in partnership with Hilton Garden Inn
Thank sandramU1910LT
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 20 February 2017

Exceeding our expectations is our job and we are so happy we did just that! Please return so we can try to out do ourselves again! Brian B Berry

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$104 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (172)
Room & Suite (72)
Dining (19)
Pool & Beach (2)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Lindsay D
10 November 2016|
Answer
Response from David R | Property representative |
I am sorry but we do not offer a free breakfast, there are options through the Hilton website to book that breakfast does come with the package but as of now our buffet without the breakfast package is $15.99 per person and... More
1
Vote
Saladlover10
5 July 2016|
AnswerShow all 3 answers
Response from Brian B | Property representative |
It is very safe, people think since we are a downtown location that there are issues with the neighborhood but we are under revitalization and it is only 3 blocks form here. Call me if you have any questions 601-969-8501
1
Vote
deidre200
7 March 2015|
Answer
Response from Paulette M |
Hello Deidre200, My name is Paulette McCants and I am the Director of Sales here at the Hilton Garden Inn Jackson Downtown. My direct line is 601-969-8506 we have availability for a birthday party on June 26, I would love... More
0
Votes
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12
Room Tips
"Ask for rooms on the opposite side of the rail road. But still expect some noise from the trains in the night."
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"My room was away from the elevators so was very quiet."
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"Get a room high up and opposite rail tracks."
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"Choose a higher floor for a view. Some lower floor rooms look directly at windows of building next door"
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