We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn Jackson Downtown

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn Jackson Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

959 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Garden Inn Jackson Downtown
See the most recent reviews
Showing 944: English reviews
London, United Kingdom
Reviewed 12 July 2016

The hotel was a perfect place to stay on our journey from Memphis to New Orleans! The hotel has a elegant lobby and bar. The staff were Terrific, warm and typically southern friendly. While serving our drinks the charming young bar waitress sat on the edge of my wife's armchair discussing nail polish with her. The rooms were fine large...

 Report
Helpful?
Thank winchmorehill
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

You mentioned one of my favorite songs. I am so pleased that you were able to stop over at the King Edward and enjoy this wonderful hotel we have save from time. This hotel lobby speaks to guests as soon as they walk in and people love seeing the architecture here. I appreciate your kind words. Brian B Berry

Montgomery, Texas, United States
Reviewed 7 July 2016

We had a 15 1/2 hour drive home from our vacation and wanted to stay in a hotel halfway. I am a Hilton Honors member so prefer to stay in Hiltons when possible. When we first arrived we were greeted by a friendly and helpful valet which continued on to the check in desk. Everyone was very friendly and helpful....

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Nikie W
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you for responding and alerting us of this issue. I have personally spoken with the valet service to ensure everyone is properly trained in their position. The manager of the valet company assures me this issue has been taken care of. My apologies for this incident. Brian B Berry

St. Paul, United States
Reviewed 5 July 2016

The Hilton Garden Inn is a wonderful place to get great southern hospitality. The hotel is very attractive and clean. The staff is friendly and cheerful. They make you feel welcomed and special. The food in the restaurant is excellent. You won't be disappointed.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank William W
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We truly enjoy that guests love the King Edward hotel and want to return time and time again. It is the staff that make s this hotel the special place that it is and part of downtown Jackson. I personally respond to all Tripadvisor notices and it makes my day to see comments such as yours.

Fort Worth, Texas
Reviewed 5 July 2016

We really loved this hotel. They did a great job remodeling but kept the feel of an older hotel. The location is outstanding and the old shops across the street are in the first stages of renovation. This area could not be cuter.

 Report
Helpful?
Thank laura d
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

The King Edward is a special place that some guests just don't notice what we have mentioned in your response. This hotel has always been part of the Jackson downtown and always will be. You are so right about across the street, once we get that completed this will be the jewel of Jackson! Please come back and stay again...

Portland, Oregon
Reviewed 4 July 2016

Even with all the unpredictable issues that surfaced the more experienced staff were aware of how going above and beyond could makes all the difference. The seasoned staff went above and beyond which made our stay most memorable!

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank conniaw
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

You are 100% correct on service means everything and my team here at the King Edward will do whatever it takes to please our guests. Thank you for taking t time to write this response and this will be shared with the team during todays meeting. We hope to see you return soon and as always service is everything! Brian...

Columbia, Missouri
Reviewed 30 June 2016

Location was questionable as well as surroundings! Don't visit Jackson, MS, on a Monday. Everything is closed. Seems it is 'laundry day'. Museums are closed. Galleries are closed. Shops and boutiques closed. The only thing happening is 'shady business' at the train station. The hotel staff said you could not hear the trains - but I heard every one.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank 258debrahp
Bellingham, Washington
Reviewed 30 June 2016 via mobile

Stopped here because we wanted a shorter drive and a chance to eat at a great local restaurant. Drive in from the north on capital was a bit dodgy. Hotel was very nice with friendly service. Rooms were extremely quiet and bedding was comfortable . Good air conditioning for a hot day. We were used to breakfasts included from previous...

 Report
Helpful?
1Thank Donald J
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you for responding to Tripadvisor about your stay here at the King Edward hotel. You are correct when you stated we do charge for breakfast at the Hilton Garden Inn but some of the Hilton brands do not like the Hampton, Home 2 and Homewood and Embassy. Most full service hotels do charge for breakfast thus you will see...

Atlanta, Georgia
Reviewed 28 June 2016

The Hilton Garden was the best hotel our travel agency could locate in the Jackson area. The location was ok, although it is located by train tracks but I didn't hear any trains but you could see them passing by, so that was a plus. The building was once called the King Edwards and opened during the Civil War, so...

 Report
Helpful?
Thank hillfamilyGA
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We refer the hotel as "The King Edward" although we do have HGI on the signage it will forever be known as the KE. Just the fact you took the time to respond as well as tour the hotel is very much appreciated by my team and I. I will pass the good word to my Food and Beverage team...

Greenville, South Carolina
Reviewed 28 June 2016

What a total surprise to pull up to the hotel and have valet service that was top notch. They took our bags and put our vehicle in a secured parking lot. Took us to our room on the 4th floor and it was most excellent with a King Sized bed and 40" LED Hi Definition TV. The room has its...

 Report
Helpful?
Thank Bob S
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

I am so pleased that we were able to astound you during your stay. My team and I strive for perfection and we wont settle so we can keep our guests wanting to return. Your comments do not go unwarranted, the appreciation from us to you is one that cant be expressed in just a follow up letter. We want...

Atlanta, Georgia
Reviewed 28 June 2016

I only booked this hotel because it was in close proximity as I was there on business. Had I known better I would have made other accommodation with a nicer hotel a few miles away. My experience was not a good one, but thank the heavens I only had to stay one night. First, let me give you a few...

 Report
Helpful?
Thank 1998hayco
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

I am sorry to hear that we did not impress you as much as most of our clients and sacrificing your standards is not something we would ever ask our guests to do.Our hotel is slated for a renovation before the end of this year, new carpet, beds, paint etc and hope that you rethink if you would ever visit...

215 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (149)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (42)
Viewed
Room/Suite (32)
Viewed
Dining (11)
Viewed
View from Room (8)
Viewed
Bathroom (11)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (23)
Viewed
Business Centre/Function Rooms (13)
Viewed
Bathroom (3)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jackson hotels
11.9 km away
Hilton Jackson
Hilton Jackson
#1 of 38 in Jackson
831 reviews
0.5 km away
Jackson Marriott
Jackson Marriott
#4 of 38 in Jackson
322 reviews
2.1 km away
BEST WESTERN Executive Inn
Show Prices
Show Prices
Show Prices
1.0 km away
Old Capitol Inn
Old Capitol Inn
#5 of 38 in Jackson
189 reviews
2.1 km away
Hampton Inn and Suites Jackson Coliseum
1.9 km away
Comfort Inn
Comfort Inn
#10 of 38 in Jackson
200 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're attending an important business meeting, visiting historic sites or enjoying a Mississippi vacation, Hilton Garden Inn Jackson Downtown provides all you need to be your best. Rest comfortably in a bed with adjustable firmness or work efficiently at the large desk while seated in an ergonomic chair. All guest rooms and suites provide high-speed internet access, a refrigerator and microwave, so you will have everything you need to prepare for a successful day. At this Downtown Jackson hotel, we take care of life's details so you can focus on being your best while traveling. Review your meeting agenda or plan a day of sightseeing as you enjoy a cooked-to-order breakfast in the King Edward Grille, or savor classic American cuisine and Southern dishes for lunch and dinner. Our 24-hour Business Center and complimentary high-speed internet access enable you to keep in touch with your colleagues and family or take care of work tasks. ... more   less 

Additional Information about Hilton Garden Inn Jackson Downtown

Address: 235 West Capitol Street, Jackson, MS 39201 (Formerly King Edward Hotel)
Region: United States > Mississippi > Jackson
Price Range: €96 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson Downtown 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz and Expedia so you can book your Hilton Garden Inn Jackson Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hotel Style:
#2 Business Hotel in Jackson
#4 Family Hotel in Jackson
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jackson Downtown staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Hilton Garden Inn Jackson Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park on the street if possible to save valet parking fee.”
 of 5 bubbles BonnieB81, 20 Mar 2017 | Read review
“Higher floors would perhaps increase the chance of getting a better view.”
 of 5 bubbles PattyL286, 12 Mar 2017 | Read review
“If you don't want to eat at the hotel, or drive, try the Mayflower Café. It's a bit of a Jackson institution.”
 of 5 bubbles deew726, 27 Nov 2016 | Read review
“Try another hotel.”
 of 5 bubbles MarthaW962, 16 Nov 2016 | Read review
“Ask for a room that might be farther away from the train tracks.”
 of 5 bubbles WantToSeeItAll_NC, 1 Sep 2016 | Read review
5 of 5