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Room 205 11/12/2017. When I could finally contact the manager she said we didn't find any bugs. I told her I have pictures and bites to prove. Apparently they are cheap on pest control. Still working on a settlement. They offered one night refund. That...More
Response from 662monicah, General Manager at Comfort InnResponded 15 November 2017
Thank you for your feedback. In response to your claim and misguided information to be reviewed. I must elaborate on this to ensure you that this was and unfortunate issue that occurred. It was explained the room had no beds nor did pest control did...More
Stayed here with my daughter. Didn't get in until 9:30pm and me being a female with just her I felt very safe getting checked in. Breakfast was great the next morning and with bus loads of cheerleaders staying they were able to keep it filled...More
Thank Chasity J
Response from 662monicah, General Manager at Comfort InnResponded 31 October 2017
Thank you so much for your feedback. I appreciate your kind words and we hope to see you again soon!
We stayed at this hotel mainly because I had reward points and we were able to stay three nights for free. But the hotel was GREAT! Easy check in process, quiet room, comfortable bed, good amenities, wifi worked great, hot water in the shower, and...More
Response from 662monicah, General Manager at Comfort InnResponded 10 November 2017
Thank you so much for all your kind words on our property! I will inform the team of how wonderful of a job they did in providing you an enjoyable stay. We will love to have you visit us again. Thank you absolutely so much!
I always wanted to go to Graceland in Memphis. This hotel was very close and nice. The beds were comfortable and it was quiet and clean. The staff was very accommodating, we had troubles check in because they didn't get our reservation from booking.com, but...More
Response from 662monicah, General Manager at Comfort InnResponded 26 June 2017
Thank you for your feedback. We appreciate your response and hope to see you again.
We were greeted with the smell of new carpet when we arrived in our room. Although we appreciated the renovation attempt, we didn't appreciate the headaches from the new carpet smell. This room needed to be ventilated before allowing guests in it. The bathtub was...More
Response from 662monicah, General Manager at Comfort InnResponded 27 May 2017
We are so sorry to inconvenience. We appreciate the feedback and hope you come to visit us again.