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07/05/2017 08/05/2017
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    Treasure Bay Casino and Hotel

    1980 Beach Blvd, Biloxi, MS 39531
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (84)
    Room & Suite (66)
    Pool & Beach (51)
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    Overview

    • Excellent44%
    • Very good25%
    • Average13%
    • Poor8%
    • Terrible7%
    Travellers talk about
    “gulf view” (27 reviews)
    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Similar nearby hotels
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 1 week ago

    Rooms are small and very outdated. No room amenities at all. The floor we were on smelled strongly of pot and someone openly solicited a prostitute in the elevator with my children, including exchanging the money. The pool is not handicapped accessible at all. Have...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Nicholas E, Manager at Treasure Bay Casino and Hotel

    I'm very sorry that your visit with us want up to the standards we hope all of our guests receive. I'd really like the opportunity to earn you back as a valued guest. Please send me an email to neden@treasurebay.com. I'd like to discuss with...More

    Reviewed 1 week ago

    The Den would not let us have room service. The front desk said there was a computer problem and they were supposed to call the Den and straighten it out but we never did get room service. This was very inconvenient. And even though it...More

    Review collected in partnership with this hotel
    Helpful?1  
    Response from Matthew U, Hotel & Player Services Manager at Treasure Bay Casino and Hotel

    Ms. Wilcox, thank you for letting us know about your stay. We sure have been having a time with the room service system, and hopefully it will be running smoothly on your next visit. Please reach out to me at guestservices@treasurebay.com before you make your...More

    Reviewed 2 weeks ago

    We loved this hotel. We stayed for an entire week with our two kids. Our kids loved the spacious pool and terrace. Staff was very friendly and helpful at all times. I did call the front desk to ask for extra coffee for our room...More

    Helpful?
    Response from Matthew U, Hotel & Player Services Manager at Treasure Bay Casino and Hotel

    Thanks for taking a moment to let us know how we're doing! I really appreciate the feedback and I will be sure to let everyone know they are succeeding in making our guest experience fun and memorable. Be sure to check out the gift shop...More

    Reviewed 2 weeks ago

    Had good time, however lost a modest amount of money. I think we will be back next week to see if we can get it back. Please don't spend it until we get back. I was disapointed that it was so cold and we couldn't...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Matthew U, Hotel & Player Services Manager at Treasure Bay Casino and Hotel

    Thanks so much for your review, it is much appreciated. The weather is warming up nicely and the pool area is going to be nicer this year than it has ever been, so bring lots of sunscreen when you return!

    Reviewed 2 weeks ago

    Floor staff on casino floor not too friendly. Take a while to receive drinks or be asked if a drink is needed or wanted. We was put into a room also that was already occupied by someone else. The couple were in the bed which...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Matthew U, Hotel & Player Services Manager at Treasure Bay Casino and Hotel

    I'm so sorry to read about your experience. It is always disheartening when we fall short in guest service and guest experience. If you'd like to discuss your stay in further detail, please do not hesitate to reach out to me at guestservices@treasurebay.com.

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Beachfront
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$72 - US$184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 On the Beach Hotel in Biloxi
    • #6 Casino Hotel in Biloxi
    • #13 Romantic Hotel in Biloxi
    Photos
    Traveller (84)
    Room & Suite (66)
    Pool & Beach (51)
    Dining (10)
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    Questions & AnswersAsk a question
    Cindy R
    As non-smokers, we worry a little about staying in a smoking facility. Are the non-smoking rooms fresh and cigarette-odor free, or, does the smoke from the casino permeate the entire facility?
    11 April 2017|
    Answer Show all 2 answers
    Response from Matthew U | Property representative |
    Good afternoon! While smoking is prohibited in all guest rooms, it is allowed on balconies and patios. We treat all our rooms to keep them fresh and odor free. You should be aware that you will pass through areas in the... More
    0
    Votes
    Baby L
    We are looking to take a trip and book with this casino/hotel. What time can u check in the day we arrive and check out time for day we depart?
    23 March 2017|
    Answer
    Response from Matthew U | Property representative |
    Check in time is 4PM. Check out is at 11AM. If you arrive early and your room is ready, we're happy to check you in; if the room isn't ready we'll happily check your bags and call you when the room is ready.
    0
    Votes
    mngoof
    Is the pool heated/open this time if year?
    21 March 2017|
    Answer Show all 5 answers
    Response from Matthew U | Property representative |
    The pool is open year round, however it is not heated. A wristband from the front desk is required to enjoy the pool facilities.
    1
    Vote
    Room Tips
    "Room 815 had a perfect view of the gulf!"
    Read review
    "Room was clean, no problems here."
    Read review
    "Make sure your needs are known to housekeeping."
    Read review
    "This is a motel with a casino, nothing fancy. Check for all discounts definitely not worth over $100 a night"
    Read review