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Extended Stay America - Minneapolis - Woodbury

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Traveller (11)
Room & Suite (19)
Dining (1)
Overview
  • Excellent18%
  • Very good23%
  • Average11%
  • Poor15%
  • Terrible33%
  • 20 Apr 2018
    “Good intentions, bad presentation”
  • 7 Jan 2018
    “Fair”
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10020 Hudson Rd, Woodbury, MN 55129-9100 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Minneapolis - Woodbury
Special Offer:Save up to 10% TODAY!
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (73)
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1 - 5 of 72 reviews
Reviewed 3 weeks ago via mobile

Upon arriving found our thermostat set at 90 degrees which should have tipped us off something not quite right! There was noise all night long but the worst was waking up to bed bugs and bites! 6 days later I am still taking maximum doses...More

Thank JARVD
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 2 weeks ago

Thank you for being a guest in our hotel. We were extremely sorry to read about your experience. We follow the most rigorous industry standards when it comes to the cleanliness of our rooms. Our pest control provider has serviced the hotel, and we are...More

Reviewed 4 weeks ago

The room is clean but when you are in a room with a broken toilet and they haven't fixed it in 2 nights, everything else is secondary. Their solution the second night seems to be a note that confirms it's broken. That's it. I insisted...More

Thank Neal E
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 4 weeks ago

Neal, thank you for taking the time to post a review. We are sorry for the maintenance issue you encountered during your stay with us and that it was not resolved to your satisfaction. We have shared your feedback with our maintenance team as well...More

Reviewed 23 August 2018 via mobile

We were assigned room 320 which had no TV (only the wires where it had been and a remote on a night stand). It also had no recliner which the front desk said should be in the room. The hair dryer bracket was in the...More

1  Thank James F
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 23 August 2018

James, we apologize for your disappointment with the in-room amenities and regret the inconvenience it caused. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. We hope you...More

Reviewed 5 August 2018 via mobile

We reserved online and when we arrived, they had no re ord of our reservation. Then they stated they were sold out. Wish we would have left then, but had already paid for the room. They found us a "King Suite" after we shwed them...More

Thank Joanne G
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 6 August 2018

Joanne, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and...More

Reviewed 5 August 2018 via mobile

This is unequivocally the worst hotel I've ever visited. Filthy. Awful odors. Dirty rags left in room. Other trash too. Piss poor service. Intermittent cleaning...as if it mattered. Stay away at all costs.More

1  Thank DE67
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 6 August 2018

It is very disappointing to see that your feedback referenced the description of our hotel as "filthy". We are extremely sorry for the difficulties you faced during your stay. Our promise to our guest includes a commitment to providing a clean, fresh environment and we...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
104
Price range
US$71 - US$95 (Based on Average Rates for a Standard Room)
Location
United States > Minnesota > Woodbury
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
104
Price range
US$71 - US$95 (Based on Average Rates for a Standard Room)
Location
United States > Minnesota > Woodbury
Photos
Traveller (11)
Room & Suite (19)
Dining (1)
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Questions & Answers
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Room Tips
"Stay elsewhere"
Northofchicago
4 weeks ago
Read review
"Leave NOTHING in your car."
SiouxFallsMike
18 Apr 2018
Read review
"Stay Away - don't choose any room"
to428
6 Apr 2018
Read review
"Stay elsewhere"
Northofchicago
30 Mar 2018
Read review
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