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Extended Stay America - Minneapolis - Woodbury

Traveller (11)
Room & Suite (6)
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  • Excellent18%
  • Very good23%
  • Average11%
  • Poor15%
  • Terrible33%
  • 20 Apr 2018
    “Good intentions, bad presentation”
  • 7 Jan 2018
Hotel website
10020 Hudson Rd, Woodbury, MN 55129-9100 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Minneapolis - Woodbury
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (71)
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1 - 5 of 70 reviews
Reviewed 4 weeks ago via mobile

We were assigned room 320 which had no TV (only the wires where it had been and a remote on a night stand). It also had no recliner which the front desk said should be in the room. The hair dryer bracket was in the...More

1  Thank James F
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 4 weeks ago

James, we apologize for your disappointment with the in-room amenities and regret the inconvenience it caused. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. We hope you...More

Reviewed 5 August 2018 via mobile

We reserved online and when we arrived, they had no re ord of our reservation. Then they stated they were sold out. Wish we would have left then, but had already paid for the room. They found us a "King Suite" after we shwed them...More

Thank Joanne G
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 6 August 2018

Joanne, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and...More

Reviewed 5 August 2018 via mobile

This is unequivocally the worst hotel I've ever visited. Filthy. Awful odors. Dirty rags left in room. Other trash too. Piss poor service. Intermittent cleaning...as if it mattered. Stay away at all costs.More

1  Thank DE67
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 6 August 2018

It is very disappointing to see that your feedback referenced the description of our hotel as "filthy". We are extremely sorry for the difficulties you faced during your stay. Our promise to our guest includes a commitment to providing a clean, fresh environment and we...More

Reviewed 4 August 2018 via mobile

Not worth what you pay for. Rooms are dingy and dirty. Towels are paper thin. The toilet had stains. The dresser drawers don’t close. The breakfast is a granola bar. TV didn’t work. The first room we checked into the bed wasn’t made and someone...More

1  Thank Jonathan K
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 4 August 2018

Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these...More

Reviewed 23 July 2018

My son went to check into this hotel on Saturday, July 21 for 2 nites. It was confirmed and guaranteed by hotels.com and prepaid. When he got to the hotel they said they could not give him a room as they were overbooked. I have...More

Thank mark b
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 24 July 2018

Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience....More

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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
Price range
US$81 - US$111 (Based on Average Rates for a Standard Room)
United States > Minnesota > Woodbury
Traveller (11)
Room & Suite (6)
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Nearby AttractionsSee all 10 attractions in Woodbury
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Lake Elmo Park Reserve
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Questions & Answers
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Room Tips
"Leave NOTHING in your car."
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"Stay Away - don't choose any room"
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"Stay elsewhere"
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"You could hear kids running around on the upper floors hallways and over your bed!"
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