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This was our second time here. I find that the cleanliness of the establishment is a bit disappointing. The carpet in our room seemed really icky. Luckily we brought our own pillows because the ones we had on our beds were awful. I wiped my...More
Thank Jennifer M
Response from Nicole G, General Manager at Seven Clans Casino, Hotel & Indoor Waterpark, Thief River FallsResponded 6 days ago
Dear Jennifer M,
Thank you for posting your candid feedback from your recent stay with us as we truly value your visit. We are pleased to know that you appreciate our Water park and the friendliness of our staff here at Seven Clans, Thief River...More
With the exception of the employees working at the Player's Club counter, those who work here seem miserable at work.
This casino is as far from any amenity as you could imagine. Cell phone service (I have Verizon) is weak at best. Expect no cell...More
More disappointing every time we stay. Air conditioning is apparently not working in the casino, very warm and muggy in here tonight. More machines missing; didn't see Flintstones or Oz, and the entire bank of Empire, etc is gone. No surprise here, the ticket redemption...More
We stayed 2 nights in April, it was an average visit. The room was a good size however dark. Dark carpet, dark bedspread. The bathroom was very small. The registration area was aesthetically pleasing all wood and the nicest part of the hotel. The main...More
I have been going to the Casino on bus trips for years and most of the time enjoyed the experience. There was a change of management and the bus promotion was cancelled.
It's too bad because our seniors enjoyed going there. However, things have changed...More
Response from Minnesota218 | Reviewed this property |
I stayed back in October. the staff was ok. but not going out of their way to be nice. the lifeguards don't pay attention to whats going on. the room was ok. the bathroom didn't lock and it smelled really bad but that's... More
I stayed back in October. the staff was ok. but not going out of their way to be nice. the lifeguards don't pay attention to whats going on. the room was ok. the bathroom didn't lock and it smelled really bad but that's cause I got stuck in a smoking room. last time I stayed in non smoking and had no problems with the room.
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"ask for a free upgrade to a balcony and close to the front desk side"