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This spot is part of the Marriott chain and outwardly is cool. Upgraded interiors and very clean. A few things that underwhelmed. This is a suburban hotel. 15 for overnight valet parking when the lot is right there is excessive. The heating was erratic. The...More
My family booked online for the West End AC Hotel for a reasonable rate and was excited to see this new hotel and all it claimed to offer. We were disappointed on several levels and wouldn’t stay there again unless everything else was booked.
Response from Haley H, Front Office Manager at AC Hotel by Marriott Minneapolis West EndResponded 4 weeks ago
Thank you for taking the time to write a review! Your valued feedback is what allows us to continuously create positive experiences for our guest. I apologize that we did not meet your expectations during your stay. Our valet was chosen as a way to...More
We went here to enjoy an anniversary drink, the female bartender was so incompetent she was reading the cocktail menu to make our $14 drink! The deck is cool with warm lights and plants but the couches felt 20 years old even though this is...More
1 Thank schfamtravel6
Response from Haley H, Front Office Manager at AC Hotel by Marriott Minneapolis West EndResponded 11 September 2018
Thank you for taking the time to share your feedback with us. I apologize we fell short of meeting your expectations, please know that we strive to provide all of our guests with an excellent experience and having a skilled bartender is largely part of...More
Excellent location easy access to downtown and surrounding area!! Beautiful hotel, super friendly staff and always helpful! Great bar, excellent drinks, super bar tenders! The Reveal bar has a excellent view! Would definately recommend staying here!More
Response from Haley H, Front Office Manager at AC Hotel by Marriott Minneapolis West EndResponded 10 September 2018
Thank you for taking the time to write such a wonderful review! We are happy to hear that you enjoyed your stay as well as the levels of service our staff provided to you. Our Reveal rooftop bar is a favorite among our guests and...More
i was lucky enough to stay soon after it opened, but I visited again a few weeks ago, and it was exactly as it was when I stayed there. Clean, well-appointed, great service, fantastic staff, etc. Everyone there was so welcoming and acommodating, and the...More
Response from Haley H, Front Office Manager at AC Hotel by Marriott Minneapolis West EndResponded 1 September 2018
Thank you for taking the time to write such a positive review! I am happy to hear that you have had wonderful stays at our property and we hope to continue hosting you whenever your travels bring you back to the St. Louis Park area....More