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Holiday Inn Express St. Cloud

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179 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 August 2016

I booked my room through Expedia. When we arrived at the hotel to check in about 9pm Sat. evening, we got up to the room and realized that they had given us a room with one king sized bed. I had booked a room for two queen sized beds in a NON-smoking room. After going back down to the front... More 

Helpful?
1 Thank juliepooh72
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

juliepooh72, I do apologize for the less than perfect stay you and your family had. I would like to speak with you regarding your stay, if you would be so kind as to contact me at 320-240-8000. Kerri, GM More 

Nome, North Dakota
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 July 2016

WORST HOT TUB,i have EVER seen in a hotel, only about 3 jets work out of the 10 that it has and that is unexceptable and its been like that for a long time, also the timer is pitiful with push buttons that dont work,put a dial timer on it ,this is not a good thing for a holiday inn,accually... More 

Helpful?
Thank whatstheuse123
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

I am so very sorry your experience in the hot tub was poor. We will certainly take steps to correct the issue. I would also like to get more details regarding your stay. If you would be so kind as to call the hotel 320-240-8000. Again, I am so sorry for the poor experience you had. Kerri, GM More 

Minneapolis, MN
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 July 2016

... but once a smoking room, always a smoking room. My daughter's soccer team stayed here one night during a tournament weekend, and families assigned to rooms on the south end of the second floor immediately asked for new rooms. It was the old smoking wing of the hotel, and it still stinks. Now the positives! (1) The hotel permitted... More 

Helpful?
1 Thank omahajo
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you omahajo for the detailed review. We certainly will correct the issue you described. Thank you and the team for making our hotel the "solid choice" for your group. We are honored! Looking forward to your teams next stay! Kerri & Staff More 

Broomfield, Colorado
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 July 2016 via mobile

We booked a stay a month ago in a two room suite that we paid $219 to stay in. For a Holiday Inn and $219 I expected a much much more!!! Upon arriving we went to put our own pillows on the bed and noticed several long black hairs on each of hotel pillows. After noticing that we pulled back... More 

Helpful?
1 Thank craindedo
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

craindedo, I sincerely apologize for the issues you encountered during your stay at our hotel. I can assure you this is not the norm at our hotel and we will make it right. I replied to your email dated 7-10-16. Kerri Beckman, GM More 

Rochester, Michigan
Level Contributor
7 reviews
3 hotel reviews
Reviewed 28 June 2016

I was informed at check out that the second floor used to be the smoking floor, and that the hotel staff had worked hard to eliminate the cigarette odor. It still smells of cigarettes. The staff was quite friendly, and helpful; and my room was discounted. Oh yeah, and the tub/shower did not drain properly, so I stood in 4"... More 

Helpful?
Thank Kozlink1965
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

I am so sorry your experience was less than perfect. Our hotel went non-smoking, three years ago with the renovation of the hotel. If you would be so kind as to call the hotel and let me know the room number you stayed in, that would be awesome. I would like to solve the issue you encountered during your stay.... More 

New York
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 June 2016

This hotel was clean and comfortable. The front desk staff was very friendly and professional. The bed and pillows were very comfortable. The hotel is easy to find and in a good location. There was a great variety of hot and cold items for breakfast. This hotel is exactly what we expect from a Holiday Inn Express.

Helpful?
Thank MrsS08
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

So glad you had a "Great Stay" MrsSO8! We strive to make every guest stay enjoyable! We look forward to seeing you again soon. Kerri & Staff More 

RICE LAKE
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 June 2016 via mobile

My stay at the Holiday Inn Express began with a very easy check in process. Clean and well appointed room. The best part was a wonderful, Fresh and Hot breakfast! I was very pleased with my stay. Hopefully when I am in St. Cloud again on business I will stay here again.

Helpful?
Thank John P
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you for your review of our hotel John P.! Happy to hear we were able to make your stay "Great" and your had a "wonderful, fresh, hot breakfast" to start your day. We look forward to seeing you again! Kerri & Staff More 

Marinette, Wisconsin
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 13 June 2016

Let me first start with I have stayed at this hotel many times, its not great but doable. The last time I stayed here (which will be the last time) I booked the room with a credit card for two nights approximately three weeks in advance, the next day I canceled the reservation because my wife , who happens to... More 

Helpful?
1 Thank Vach
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Vach, I am so sorry for the delay in your refund. I have sent a private message and await your response. I would like to follow up on your refund but I need the guest name on the reservation. I would like to resolve this immediately for you and look forward to hearing from you. Kerri, GM 320-240-8000 More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2016 via mobile

Loved this hotel! Our basketball team stayed here and fun was had by all! Was able to get a room free to have snacks for the kids by the pool. Beds were comfortable and breakfast was good. Will stay again.

Helpful?
1 Thank Darci R
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

We are so pleased your team had fun. We appreciate your review and do look forward to your team returning! Kerri & Staff More 

LaPorte, Minnesota
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2016 via mobile

This hotel has rooms for families with more than two kids!!! My husband and I have been blessed with four kids and it can be hard finding a hotel to accommodate our needs. This place has rooms that sleep eight. A suite with three queen beds, two bathrooms, and a kitchenette, and a pull out sofa!!! We had so much... More 

Helpful?
Thank travelwiththefam
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

We appreciate your taking the time to review our hotel travelwiththefam! We understand family time is important and are excited you feel our hotel is a "gem". Looking forward to seeing your family again! Kerri & Staff More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
... to the Holiday Inn Express-St. Cloud! As a Quality Excellence Award Winning hotel the Holiday Inn Express-St. Cloud offers services and amenities to accommodate every traveler. Be sure to take advantage of the free Continental Deluxe Breakfast Bar and 3 pools, which include a swimming pool, wading pool and whirlpool. The 24 hour fitness center and High Speed Internet ready business center are also an added bonus to your stay. All tastefully appointed guest rooms feature a refrigerator, coffee maker, hairdryer, iron and ironing board, and two-line speakerphones with data ports. All guest rooms are equipped with High Speed Internet access. King, Jacuzzi, and Executive Suites feature Kitchenettes and are certain to provide for you and your family's needs. Extended stay suites featuring full kitchens are also available. Stay Smart. Stay at the Holiday Inn Express. ... more   less 

Additional Information about Holiday Inn Express St. Cloud

Address: 4322 Clearwater Road, Saint Cloud, MN 56301
Region: United States > Minnesota > Saint Cloud
Price Range: €98 - €130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express St. Cloud 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Holiday Inn Express St. Cloud Hotel Saint Cloud
Holiday Inn Saint Cloud
Saint Cloud Holiday Inn
Hotel Style:
#5 Family Hotel in Saint Cloud
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express St. Cloud staff and other travellers.
2 questions
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Rapid City, South Dakota
6 months ago
over a year ago

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Questions? Get answers from Holiday Inn Express St. Cloud staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are good”
 of 5 bubbles lpmiller2015, 16 Nov 2016 | Read review
“Stay somewhere else”
 of 5 bubbles kluksik, 7 Sep 2016 | Read review
“Avoid former smoking rooms on second floor.”
 of 5 bubbles omahajo, 11 Jul 2016 | Read review
“Suites are beautiful, and the hotel was quiet. I didn't hear a thing the entire night.”
 of 5 bubbles H7103UZjuliem, 3 Jun 2016 | Read review
“Only 6 miles from downtown Saint Cloud”
 of 5 bubbles SharonD969, 15 Mar 2016 | Read review
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