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All reviewsold chicagofront deskroom was cleanin townno elevatorrecommend this hotelpool and hot tubwafflescheck in was quickfirst floorthe breakfast areabiscuits and gravywould stay here againamandasandyocmn
We almost stayed else where this time but got a good deal so took a chance and were very pleasantly surprised. The room we got was well updated and didn't need any work and very clean...the housekeeping did a very good job...a year ago we...More
Response from stcloudqualityinn, General Manager at Quality InnResponded 13 May 2017
It's great to hear you were pleasantly surprised with your stay. I'm glad that the housekeeping was very good and the front desk guest associate treated you and all other guests exceptional. Thanks for taking the time to provide this detail and we...More
Very polite, cordial, kind, caring and friendly front desk worker - night shift (Mausam Raimajhi) I have ever came across. He deserves more than 5 stars. He not only activated my deactivated room access card but also thoroughly explained the reasons why it could have...More
The front desk reception was cordial and the room was clean. The bathroom was tiny with a problematic door design that made it a little difficult to navigate. There is no elevator which requires multiple trips,especially if you are traveling with pets.More
Thank Guinness M
Response from stcloudqualityinn, Assistant General Manager at Quality InnResponded 14 April 2017
Thank you for taking the time to comment about your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...More
We have stayed here several times over the years and I highly recommend the hotel. The staff has remained constant over the years and I truly appreciate each and every one of them! I want to say a personal thank you to Sandy (a great...More
Thank Dianne P
Response from stcloudqualityinn, General Manager at Quality InnResponded 4 April 2017
Dear Valued Guest,
Thank you dearly for mentioning such kind words about your stay and employees at our hotel. It's such a benefit to keep your true team members because we know our guests love seeing familiar faces and become our hotel guest families. Thank...More
OC folks had a bus to the Wild game planned the night before. The hotel was close to completely booked, but Amanda and Dan worked hard to fit a few of us in that requested rooms on short notice. Well done!More
Thank A TripAdvisor Member
Response from stcloudqualityinn, General Manager at Quality InnResponded 3 March 2017
We were glad we could accommodate for your fun event to the Wild game and hope you enjoyed your stay with us after the game! Thanks for sharing your experience and hope to see you again soon!