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Quality Inn

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195 Reviews from our TripAdvisor Community

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Showing 194: English reviews
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Reviewed 4 days ago NEW

Very polite, cordial, kind, caring and friendly front desk worker - night shift (Mausam Raimajhi) I have ever came across. He deserves more than 5 stars. He not only activated my deactivated room access card but also thoroughly explained the reasons why it could have got deactivated. Besides, he makes Customers feel important and Appreciated. All I can say is...

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Helpful?
Thank Prakash S
Milwaukee, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 29 December 2016

My wife and I stayed here for three nights at the end of Dec., 2016 while visiting relatives. We were very pleased with our stay here and even extended our stay another day. We had a king bed room which was spacious and exceptionally clean. All the bathroom fixtures looked brand new and the rooms were immaculate. The king bed...

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Thank Willy1043
About Hotel's Favourite Review
Amanda K, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Hancock, Minnesota
Reviewed 1 week ago

The front desk reception was cordial and the room was clean. The bathroom was tiny with a problematic door design that made it a little difficult to navigate. There is no elevator which requires multiple trips,especially if you are traveling with pets.

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Thank Guinness M
stcloudqualityinn, Assistant General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to comment about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again in the future! Sincerely, Crystal...

Columbia, Maryland
Reviewed 3 weeks ago

We have stayed here several times over the years and I highly recommend the hotel. The staff has remained constant over the years and I truly appreciate each and every one of them! I want to say a personal thank you to Sandy (a great resource by the way, just ask her!) and Crystal (thank you for verifying the "hospital...

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Thank Dianne P
stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Valued Guest, Thank you dearly for mentioning such kind words about your stay and employees at our hotel. It's such a benefit to keep your true team members because we know our guests love seeing familiar faces and become our hotel guest families. Thank you for mentioning them by name and they will be tickled with joy to see...

A TripAdvisor Member
1 review
Reviewed 2 March 2017 via mobile

OC folks had a bus to the Wild game planned the night before. The hotel was close to completely booked, but Amanda and Dan worked hard to fit a few of us in that requested rooms on short notice. Well done!

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Thank A TripAdvisor Member
stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Guest, We were glad we could accommodate for your fun event to the Wild game and hope you enjoyed your stay with us after the game! Thanks for sharing your experience and hope to see you again soon! Sincerely, Amanda Korhonen General Manager "Qualtiy, Every Guest, Every Time"

Reviewed 28 February 2017 via mobile

Wow what a place to stay!! The staff was amazing!! So helpful to all my needs! They were so polite and accommodating to my every needs! The complimentary breakfast was awesome!! It felt like I was staying at home! Nice job St cloud quality Inn staff!! I'll be back for sure!

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Thank Jason S
stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Valued Geust, Thank you kindly for sharing such a wonderful review! It's great to see our hospitality made you feel like home. I will be sure to share this with the entire staff! Thank you! Sincerely, Amanda Korhonen General Manager "Quality, Every Guest, Every Time"

Reviewed 23 February 2017

The room is very small, dirty, and creepy. You feel as though you are walking into a funeral home the moment you step into the hotel. Constant weird odor and stench throughout the whole building. The employees had a meeting in the breakfast area as I'm eating my meal, they are constantly screaming as I'm trying to do work in...

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Thank Holly H
stcloudqualityinn, Assistant General Manager at Quality Inn, responded to this review

Dear Guest, I want to apologize for your recent stay at our hotel. I would like to discuss your experience in a little more detail. I was unable to locate your reservation in order to contact you. Could you please call the front desk at the hotel (320-251-1500), so that we may talk? Thank you, Crystal Dirks Assistant General Manager...

Reviewed 19 February 2017 via mobile

We booked 8 rooms for family gathering. We had difficulty checking in (45 minutes for 3 of 4 couples), hotel is not clean, staff is rude. Do not stay here if you want to enjoy your weekend. Ridiculous experience.

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Thank Trevor H
stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Valued Guest, I tried to reach you by phone yesterday to discuss your review and experience at our hotel and left you a voicemail with my direct line. I take all our guests reviews very seriously and use the feedback to improve our hospitality. After a private meeting with all employees involved, I'd like to discuss personally with you...

Reviewed 15 February 2017 via mobile

Stayed during a wedding. Bed were comfortable. Light in our room flickered really bad giving it a creepy feeling :). Pool was on the cooler side but clean. Housekeeping staff was friendly. Main issue we had was a non customer hanging out in the lobby asking to stay with anyone, strange!

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1Thank Kel A
stcloudqualityinn, Assistant General Manager at Quality Inn, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

Lakeville, Minnesota
Reviewed 9 February 2017

The employees of the Quality Inn were very nice and pleasant. The rooms were very average at best. The pool area was nice and clean. The adjacent Old Chicago was added plus. Nothing about the overall stay was bad. But the hotel is showing its age a bit.

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Thank algackstetter
stcloudqualityinn, Assistant General Manager at Quality Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality Inn, a Saint Cloud hotel near Crossroads CenterThe Quality Inn® hotel is conveniently located on the west side of Saint Cloud, Minnesota at the intersection of State Highway 15 and State Highway 23. The hotel allows for easy accessibility to many area points of interest including St. Cloud State University, Powder Ridge Ski Area, College of Saint Benedict, St. John's University and Crossroads Center shopping mall.This Saint Cloud, MN hotel is near a variety of restaurants and cocktail lounges. Dine-in and room service are available from the on-site Old Chicago Restaurant and Bar.Full-service amenities and features include:•Free hot, fresh and healthy deluxe continental breakfast featuring fresh Belgian waffles•Exercise room, indoor heated pool and hot tub•Free local calls•Pet-friendly hotel; nightly fee applies•Laundry facilities This Saint Cloud, MN hotel provides business travelers with conveniences like free wireless high-speed Internet access, fax services and a business center. There are two types of meeting rooms available for most events and business functions.All spacious guest rooms include refrigerators, microwaves, hair dryers, irons, ironing boards and cable television with free HBO. For special occasions, be sure to ask about the whirlpool suites.Whether traveling to the Saint Cloud, Minnesota area for business or pleasure, the Quality Inn hotel offers superior accommodations at great rates. ... more   less 

Additional Information about Quality Inn

Address: 4040 2nd St S, Saint Cloud, MN 56301 (Formerly Comfort Inn)
Region: United States > Minnesota > Saint Cloud
Price Range: €68 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Comfort Inn Saint Cloud
Saint Cloud Comfort Inn
Hotel Style:
#6 Family Hotel in Saint Cloud
#8 Business Hotel in Saint Cloud
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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Glenburn
10 months ago

See all questions (2)

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor next to the road had a lot of road noise”
algackstetter, 9 Feb 2017 | Read review
“No elevator, may want to ask for first floor room.”
Willy1043, 29 Dec 2016 | Read review
“Would not recommend this place, very disappointing”
alize421j, 25 Nov 2016 | Read review
“Just ask questions about what is important to you.”
Jim693, 6 Nov 2016 | Read review
“Not sure, we only stayed for one night.”
bigsei, 17 Oct 2016 | Read review
5 of 5