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Best Western Plus Kelly Inn

810 reviews
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Traveller (23)
Room & Suite (14)
Pool & Beach (4)
Overview
  • Excellent50%
  • Very good27%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Kelly Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (810)Write a Review
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807 results
Traveller rating
388
221
119
52
27
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LanguageEnglish
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388
221
119
52
27
Show reviews that mention
All reviewsconvention centermississippi riverattached green millgreat view of the riverattached restaurantdowntown stin townthe room was nicehousekeeping staffexcellent staybeds were comfortableclose to downtowncloud areavery nice hotelconferencebwwedding
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1 - 5 of 807 reviews
Reviewed 2 weeks ago via mobile

Our rooms was clean, bed was comfy, staff amazing, would highly recommend. We have been here before and never disappointed. Our meals served for the convention were very good. Our servers were polite efficient and fun.

Thank JoeLori4773
Response from KELLYINN24113, Front Office Manager at Best Western Plus Kelly InnResponded 2 weeks ago

Thank you for your kind review! We always enjoy hearing how your stay went and invite you back again soon!

Hotel's Favourite
Reviewed 2 weeks ago

I'll be honest. I was having some difficulty getting reservations through the on-line web-site of the national Best Western. My session was timed out and I did not get a confirmation number for my stay. So, I did the next best thing and called the...More

Thank Dale L
Response from KELLYINN24113, Front Office Manager at Best Western Plus Kelly InnResponded 2 weeks ago

We sincerely thank you for taking time to let us know about your stay from beginning to end. We truly like to hear from our guests and if there is anything that we can do to make thing better or easier for our guests. I...More

Reviewed 2 weeks ago

We attended a convention there this past weekend. They were very helpful from making the room reservation (Jenna) and the front desk (Harley) were able to answer any questions we had ahead of time. The room was very nice and the food during the convention...More

Thank littlepolishgirl
Response from KELLYINN24113, Front Office Manager at Best Western Plus Kelly InnResponded 2 weeks ago

Thank you for letting us know about your stay and passing along kind words for our Front Desk team members, Harley and Jenna! We are happy to see you enjoyed your time with us and hope to see you again during your next visit through...More

Reviewed 2 weeks ago

I understand that there is a conference center attached onto the hotel but the overflow of the events taking place overflowed to the hotel and took up the hallways and pool areas. Other than that the hotel was very nice and location was scenic!More

Review collected in partnership with Best Western
Thank kyront2018
Response from KELLYINN24113, Front Office Manager at Best Western Plus Kelly InnResponded 2 weeks ago

Thank you for taking time to let us know about your stay. We are sorry to see you had some difficulties during your time with us and thank you for letting us know. We hope you allow us the opportunity to host you again during...More

Reviewed 2 January 2018

We had a horrible visit, they were having key issues and were not very apologetic about it and at first they made it sound like it Was our fault until we went up to the desk 3 times because our keys were not working.More

Review collected in partnership with Best Western
Thank markhH135GX
Response from KELLYINN24113, Front Office Manager at Best Western Plus Kelly InnResponded 3 January 2018

I would like to sincerely apologize for any issues you had during your stay. Unfortunately the company that operates our key system was having issues unbeknownst to us. After the Front Desk Team identified the issues they quickly resolved the situation so our guests would...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$99 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Saint Cloud
#5 Romantic Hotel in Saint Cloud
#6 Business Hotel in Saint Cloud
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$99 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Saint Cloud
#5 Romantic Hotel in Saint Cloud
#6 Business Hotel in Saint Cloud
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (23)
Room & Suite (14)
Pool & Beach (4)
Dining (2)
Questions & Answers
Ask a question
Georgia K
14 July 2016|
AnswerShow all 3 answers
Response from rgalliger | Property representative |
the have no pet fee
0
Votes
ERIC H
6 September 2015|
AnswerShow all 3 answers
Response from KELLYINN24113 | Property representative |
Thank you for your question. Yes, we have 3 beautifully appointed Jacuzzi Suites with a King Bed, Oversize Jacuzzi Tub, Gas Fireplace and so much more. Every guest room has a microwave, refrigerator and coffee maker. We... More
1
Vote
986MB14
17 June 2015|
Answer
Response from KELLYINN24113 | Property representative |
The Green Mill Restaurant which is on site with us has a paid breakfast buffet of hot and cold items. You do receive a 10% discount when using your guest room key card and presenting it at the time that you are seated in... More
0
Votes
Room Tips
"Second floor rooms and up seem to be quiet and overall peaceful. Not any noises during my stay. Middle of..."
Read review
"Stay at the Courtyard Marriott down the street"
Read review
"Ask for a room overlooking the river for a lovely view."
Read review
"If you are a Rewards card holder, you can get free room upgrades if there are vacant rooms."
Read review
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