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GrandStay Residential Suites Hotel St Cloud

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GrandStay Residential Suites Hotel St Cloud
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287 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Tracy, Minnesota
Reviewed 18 April 2016

We enjoy staying at the GrandStay. It is clean and quiet. The beds are very comfortable and the room is spacious. We will definitely stay here again! The price was reasonable for being located close to downtown St. Cloud.

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Thank lisasJ6929IZ
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you so much for the five star review! We want to thank you for taking the time to share your stay with other future travelers. We appreciate the great comments and look forward to serving you in the near future. Respectfully, Melanie Tank General Manager

Winona, Minnesota
Reviewed 4 April 2016

We were very pleased with our room and the staff was exceptionally friendly and helpful. The beds were very comfortable, we slept very well. We felt the price of our room was very reasonable given the quality of the hotel and staff. We booked our room through hotwire.

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Thank patriciacA8099GL
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you so much for the great review. We are so pleased that we exceeded your expectations and that you truly enjoyed your stay with us. We would love to have you as our guest the next time you visit the St. Cloud area. We appreciate you giving us the opportunity to serve you. Respectfully, Melanie Tank

Duluth, Minnesota
Reviewed 4 April 2016

Liked the hotel. Did not appreciate this review coming to me after midnight!!! One would think this request could be sent during business hours instead of awaking us. This did not encourage a good review.

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Thank nancygO2603VH
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for taking the time to post a review regarding our hotel. I apologize for the auto generated review and the time that it was delivered to you. I hope that it will not discourage you from visiting us again in the future. We appreciate your business. Respectfully, Melanie Tank General Manager

Madison, Wisconsin
Reviewed 4 April 2016

Undersized queen bed, loud traffic and horrible breakfast. They were out of almost everything at the breakfast. We ate before 9:00. I told the attendant that they were out of waffle mix and almost everything else. She refilled the waffle mix, replenished the silverware and walked away. Why silverware when there was nothing left to eat!!?

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Thank mikekS7042VC
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for taking the time to let us know about your concerns while staying with us. I would like to apologize on behalf of the entire staff for our mistakes that occurred during your stay. The breakfast staff has been addressed regarding the issue you have brought to our attention. We want every guest to leave here satisfied. We...

Marshall, Minnesota
Reviewed 28 March 2016

I have always judged a hotel on its service and the Grandstay in Saint Cloud has excellent service and the staff is very friendly and helpful. I would recommend them to everybody! I would go on to say it's a great location close to everything. If your just on vacation or business I think you will be happy with your...

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Thank blommerick
Oak Creek, WI
Reviewed 25 March 2016

Only concern was RM 313 was missing two outlet covers in the kitchen that could be a very bad accident. Other than that, great room. Breakfast had a lot of options but the hot food seemed to still be on the cold side.

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Thank 346jasonz
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for taking the time to leave us a review. I apologize that you were placed in a room that had an issue due to the renovations, we have since fixed that issue. We are so pleased that you enjoyed the new hotel renovations. Thank you again for the review and we look forward to serving you the next...

Minneapolis, Minnesota
Reviewed 22 March 2016

Stayed here with some old college buddies on a visit back to our old stomping grounds. The rooms were large, with 2 separate rooms and a pull out couch. We had 2 rooms for our group on 9 and never felt crowded, even with 9 in one room. We did not eat the breakfast but there was a simple continental...

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Thank Victor0201
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you so much for sharing your recent stay with our future travelers. I am pleased to hear that the room types you chose were perfect for your group. We hope that you will continue to use us for your gathering spot to share some memories with your old college buddies. Thank you for choosing GrandStay Residential Suites Hotel and...

Saint Cloud, Minnesota
Reviewed 14 March 2016

The staff at this hotel is amazing. We had a family emergency and they accommodated us wonderfully. I have stayed at this hotel more than 3 times and always have a great experience. The rooms are beautiful and very comfortable. I will only stay here when in St. Cloud!!!

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Thank Q246UBjennifers
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

We appreciate you taking the time to share your experience at GrandStay with others. I am so pleased that the staff was able to accommodate you during a difficult family matter. We value your loyalty to GrandStay Residential Suites Hotel. We look forward to your next visit with us. Respectfully, Melanie Tank

Grand Marais, Minnesota
Reviewed 7 March 2016

Good location, Good room, currently upgrading rooms, new rooms should be nice. I had an old room. Could have been cleaner, I operate a small resort and look for cleanliness where I stay and I am very picky.

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Thank thomasjn2016
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for the great review. We appreciate you taking the time to share your experience with others. We would like to thank you for pointing out the cleanliness issue and we are certainly dealing with that during our renovations and hope to have them completed by the end of March. Please come and visit us when the hotel is...

Waconia, Minnesota
Reviewed 29 February 2016

Stayed here over the weekend for a basketball tournament - not great! The pool is TINY, the hot tub had 'stuff' in it, housekeeping was RUDE and we had to leave the lobby by 9pm Friday night. Friday night some of the parents were having a beer in the 'common area' and were told at 9pm that we had to...

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Thank skibuni
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for taking the time to post a review about your experience at our hotel. I am sad to hear that your experience was not satisfying and we were not able to meet your expectations. When complaints from other guests come to the front desk unfortunately we have to deal with them and satisfy all guests in the hotel....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
GrandStay Residential Suites Hotel of St. Cloud, a premiere St. Cloud Minnesota hotel, has all the comforts of home with the services of a grand hotel. While traveling away from home our suites include everything you will need, including Bath and Body Works products, hair dryer, complimentary high speed wireless Internet and a wonderful staff to welcome you. From the moment you walk through the door, the cozy fireplace and grand lobby will make you feel right at home. Choose between our open concept studio or our private one or two bedroom suites all with fully functional kitchens and a full size sofa sleeper. ... more   less 

Additional Information about GrandStay Residential Suites Hotel St Cloud

Address: 213 Sixth Ave South, Saint Cloud, MN 56301
Region: United States > Minnesota > Saint Cloud
Price Range: €101 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel St Cloud 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Grandstay Residential Hotel Saint Cloud
Hotel Style:
#2 Romantic Hotel in Saint Cloud
#3 Business Hotel in Saint Cloud
#8 Family Hotel in Saint Cloud
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel St Cloud staff and other travellers.
1 question
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Nassau, New Providence Island
over a year ago

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Questions? Get answers from GrandStay Residential Suites Hotel St Cloud staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are spacious with Queen and King size beds.....you choose....”
 of 5 bubbles gharmeling, 15 Sep 2016 | Read review
“Smile and you'll get a bigger smile back, choose a king suite and enjoy, flat screens in the bedroom and the living area, very cool place.”
 of 5 bubbles barryd963, 15 May 2016 | Read review
“We liked the larger two room suites.”
 of 5 bubbles Victor0201, 22 Mar 2016 | Read review
“Hotel is on a major road, so lots of traffic noise regardless of where your room is.”
 of 5 bubbles skibuni, 29 Feb 2016 | Read review
“Best tip I could give is if you are in the area stay in this hotel. Each room is alike whether you choose queen or king. We chose king. ”
 of 5 bubbles bethn925, 18 Sep 2015 | Read review
5 of 5