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Extended Stay America - Rochester - North

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Traveller (9)
Room & Suite (12)
Dining (1)
Overview
  • Excellent47%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Offers from Extended Stay America - Rochester - North
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Offers from Extended Stay America - Rochester - North
Special Offer: Save up to 10% TODAY!
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (127)
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All reviewsprepackaged muffinskitchenette areamonth long staybuy groceriesfull size fridgemayo clinicroom was cleangreat place to staystayed for nightsshuttle service to mayominute driveone night staythe staff was friendly and helpfulconvenient locationfree shuttleeasy accessmary's hospital
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41 - 45 of 127 reviews
Reviewed 26 April 2016

Nothing fancy. Basic small room with one bed. Limited room service. Room was non-smoking, with a television. Had to request pillows that were not feather (my wife is allegoric). Elevator is rather slow. Grab & go breakfast is rather small or limited.More

Thank SouthDakota S
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 3 May 2016

Thank you so much for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a...More

Reviewed 26 April 2016

Room 132, one of the few rooms with King size beds. Rooms with two beds are so crowded by the Bed footprint there is little real floor space for moving around the room. Unfortunately, management has limited the number of King rooms for rather inane...More

Thank Robert N
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 16 May 2016

Thank you for sharing your experience with us. I am glad to read that we were able to accommodate your needs with a comfortable stay. I appreciate your comments regarding our king beds and will be sure to share your feedback with our corporate office....More

Reviewed 18 April 2016

We just stayed for a night on our way to Minneapolis. The hotel was nicely renovated and didnt feel like a 2 star hotel at all. Bedroom and bathroom were very clean and modern. Thats the pros. The kitchen was empty and garbage was not...More

Thank Prasith A
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 27 April 2016

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the cleanliness and service issues you experienced. As this hotel’s manager, I can assure you that I have coached our front desk staff to ensure we...More

Reviewed 13 February 2016

Very nice and clean...... All of the staff are super nice and very helpful........ The location is great, close to major retail stores and restaurants. Very handy having the shuttle to Mayo clinic........ Their hot water works great and that is a big plus!!!!More

Thank Travelgirl34172
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 17 February 2016

Thank you for posting a review of our property. I’m so pleased to read that we were able to accommodate your needs with our convenient amenities and location! I truly appreciate your kind comments regarding our friendly customer service. The staff and I would like...More

Reviewed 22 August 2015

The closer I got to my room, the stronger the smell. It smelled like a greasy fish-fry. Then I opened my door & was overwhelmed by the greasy smell. The windows were wide open & a cup of water was on the counter. I guess...More

1  Thank WisMomOf6
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 11 September 2015

The staff and I read your comments about your stay with us. I was disheartened to read that the room, service, and grab-and-go breakfast were not satisfactory. Please accept our apologies. In response to your feedback, I will use your comments as a training tool...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$81 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$81 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (9)
Room & Suite (12)
Dining (1)
Questions & Answers
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Room Tips
"Close to the exits was preferred due to packing and unloading luggage."
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"Don't expect much, it is cheap"
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"1st floor windows face parking lot, could be bothered by headlights and people walking to and from cars."
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"Check the room first"
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