We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Rochester - North

Save
Traveller (9)
Room & Suite (12)
Dining (1)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent47%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Rochester - North
Hotel deals
Offers from Extended Stay America - Rochester - North
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (127)
There are newer reviews for Extended Stay America - Rochester - North
See the most recent reviews
Filter reviews
127 results
Traveller rating
56
33
20
10
8
Traveller type
Time of year
LanguageEnglish
56
33
20
10
8
Show reviews that mention
All reviewsprepackaged muffinskitchenette areamonth long staybuy groceriesfull size fridgemayo clinicroom was cleangreat place to staystayed for nightsshuttle service to mayominute driveone night staythe staff was friendly and helpfulconvenient locationfree shuttleeasy accessmary's hospital
FilterEnglish
Updating list...
11 - 15 of 127 reviews
Reviewed 1 September 2017

This note is being sent much later than anticipated but the message still needs to be communicated because the person I'd like to recognize deserves to be applauded for excellent customer service. We live in Michigan. In June of last year my wife was diagnosed...More

Thank msmith772
Response from 00esa, General Manager at Extended Stay America - Rochester - NorthResponded 6 September 2017

Smith, we appreciate the outstanding review! We are delighted to know you and your wife had a comfortable stay. Thanks so much for acknowledging the excellent service you received from Kathleen. I will be sure to share your compliments with her. Thanks again from all...More

Reviewed 6 July 2017

This hotel has very good value. It allows you to cook in the room with stove and full size refrigerator along with microwave and all plates, bowls, pans, and utensils. It is convenient to restaurants , stores and IBM..More

Review collected in partnership with Extended Stay
Thank davidsJ1072GZ
Response from 00esa, General Manager at Extended Stay America - Rochester - NorthResponded 7 July 2017

David, thank you for choosing our hotel while you were in the city for business. We're delighted to read that our hotel provided a good price for its central location. We’re also glad that you liked our kitchenette and the amenities. We appreciate your business...More

Reviewed 18 June 2017

Very friendly, helpful, great staff willing to go the extra mile to help their guests. They made us feel like they cared about us, our situation and they tried to make us feel at home. They were very good at making us feel special and...More

Review collected in partnership with Extended Stay
Thank Crystal F
Response from 00esa, General Manager at Extended Stay America - Rochester - NorthResponded 20 June 2017

Crystal, thank you for choosing us during your visit to the clinic. It was a pleasure reading your comments praising our staff. Our associates are committed to delivering excellent service and friendly hospitality. Comments like yours motivate us even more. We appreciate you recommending us...More

Reviewed 18 June 2017

Compared to other hotels with this star rating, the Extended Stay hotels in rochester are always cleaner, quieter and much more reasonable in price that the rest. I stay here every time I am in Rochester for my mayo Clinic visits.

Review collected in partnership with Extended Stay
Thank E8404NKphils
Response from 00esa, General Manager at Extended Stay America - Rochester - NorthResponded 20 June 2017

Thank you for staying at Extended Stay America - Rochester - North during your visit to the Mayo Clinic. It’s our pleasure knowing you chose us once again and loved our affordable rates. We look forward to welcoming you back soon. Sincerely, General Manager

Reviewed 8 June 2017

There are so many things that were wrong. One employee smelled like alcohol. The first room we went to was dirty, had to get another room. Over charged then didn't get full refund. Left used shampoo in room. Just too much to list!!!More

Review collected in partnership with Extended Stay
Thank 676sharlam
Response from 00esa, General Manager at Extended Stay America - Rochester - NorthResponded 10 June 2017

It is never easy to read that one of our guests did not have a positive experience during their visit at our hotel. We take your comment very serious regarding one of our staff members, I can assure you this is not acceptable and we...More

View more reviews
Most Booked Properties in Rochester
See allSee all
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$92 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$92 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (9)
Room & Suite (12)
Dining (1)
Questions & Answers
Get quick answers from Extended Stay America - Rochester - North staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Close to the exits was preferred due to packing and unloading luggage."
Read review
"Don't expect much, it is cheap"
Read review
"1st floor windows face parking lot, could be bothered by headlights and people walking to and from cars."
Read review
"Check the room first"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing