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Holiday Inn Rochester Downtown

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Holiday Inn Rochester Downtown
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213 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Chicago, Illinois
Reviewed 19 October 2016

The staff is friendly and very accommodating to your needs. I stayed here for three nights and wished I could stay a few more days! The room was very clean, modern and comfortable. The location is amazing. It offered free wifi, gym etc. My company booked the room and it was a great experience and I would definitely look into...

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Helpful?
Thank Peter F
Sherri S, Front Office Manager at Holiday Inn Rochester Downtown, responded to this review

Dear Peter F, Thank you for your recent review of Holiday Inn Downtown location. I'm happy that your stay with us was a great one and you found the staff to be accommodating to your needs. I'm glad that you found your room to be comfortable and clean. We look forward for your next stay with us. Don.

Durango, Colorado
Reviewed 5 October 2016

The staff was friendly and helpful before my stay and at checkin. The room was definitely clean and comfortable but felt old and dated. The whole hotel could use a bit more light and an update. Signage was helpful from the parking garage. You do need to pay for parking.

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Helpful?
Thank travelingbugs8
Sherri S, General Manager at Holiday Inn Rochester Downtown, responded to this review

Dear Travelingbugs8, Thank you so much for your feedback on your stay with us at the Holiday Inn Downtown, the team has been working extremely hard to make the guest stay comfortable and relaxing. If you find yourself in our area again I hope that you will choose out hotel. Sincerely, Sherri Stencel

Rochester, Minnesota
Reviewed 4 October 2016

The front desk said we had to pay $13.50 parking every day because we booked through Hotels.com. Our room had huge dirty spots on the carpet- looked terrible. Wanted to keep my shoes on the whole time we were there. They did not give me bacon I ordered with breakfast. Loud trains on Monday twice a day. Hallways had smelly...

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Helpful?
Thank jeanpaz425
Sherri S, General Manager at Holiday Inn Rochester Downtown, responded to this review

Dear Jeanpaz425, I am so sorry that your stay was not up to the standard expected of a Holiday Inn. We are continuously working on improving the overall appearance of the public spaces along with the guest rooms. The hotel is attached to a city owned parking ramp, due to this all guests do need to pay the daily parking...

Helsinki, Finland
Reviewed 2 October 2016

The front desk and housekeeping were friendly. I would recommend it to businessmen needing a place to stay for few nights. It is in walking distance to whatever you'd need to make your stay enjoyable. The bed was pretty comfortable. The decor was nice and the room was well renovated and clean. Would stay here again!

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Helpful?
Thank Aiden W
Sherri S, General Manager at Holiday Inn Rochester Downtown, responded to this review

Dear Aiden W, We are so happy that you enjoyed your stay with us at the Holiday Inn Downtown, the team has been working very hard to make each guest stay comfortable and relaxing. We would love to see you again. Sincerely, Sherri Stencel

Saint Paul, Minnesota
Reviewed 30 September 2016

I stayed here one evening while traveling for work, and found the staff to be very friendly, but the rooms are very dated, and definitely the property is not as nice as some of the other Holiday Inn's and Holiday Inn Express' I stay at frequently. It's in a good location, and offers a good value, but it needs to...

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Helpful?
Thank MJN123
Sherri S, General Manager at Holiday Inn Rochester Downtown, responded to this review

Dear MJN123, Thank you for your kind words on our team members, it means so much to us at the Holiday Inn Downtown. Although our property is more mature than many of our sister properties, we are working each day to update many features. We hope to see you again if you find yourself in our area. Sincerely, Sherri Stencel

Wausau, Wisconsin
Reviewed 25 September 2016

We made use of the Holiday Inn Rochester Downtown for a recent show at the Mayo Civic Center. First, the good news: the hotel is conveniently connected by skywalk to the civic center, so you won't have to worry about rain, sleet, snow or even gloom of night. The hotel itself is dated and that is something that you will...

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Helpful?
Thank Standby4321
Sherri S, Guest Services at Holiday Inn Rochester Downtown, responded to this review

Dear standby4321, On behalf of the Holiday Inn Downtown Rochester we would like to thank you for your stay, time, and review. We are proud to be so conveniently located near the mayo civic center and the mayo building, for your convenience and other guest as well. We are currently working towards improving our hotel to the Holiday Inn standards...

Reviewed 22 September 2016 via mobile

Great staff. I lost a hearing aid and didn't realize it was gone until after I left. Housekeeping very carefully cleaned the room, found it and called me. The common areas are in need of an update, but this place meets my needs as a business traveller.

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1Thank Steve W
Lake Villa, Illinois
Reviewed 17 September 2016

We have stayed in this hotel a couple of times and each time we had the same opinion. Nice location, accessible to the bridges and tunnels over to the Mayo Clinic, but seems a little dated and in need of some love. The staff is always pleasant and helpful and the rooms are clean, but better sheets, cleaner furniture and...

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Helpful?
1Thank klsherman
Sherri S, Front Office Manager at Holiday Inn Rochester Downtown, responded to this review

Dear klsherman, Thank you for your feed back. I'm glad that we you enjoyed your stay with us and the staff were pleasant and helpful with you. We are continuously looking ways to improve our hotel and we will take your request into consideration. We look forward for your next stay with us. Don

Olean
Reviewed 14 September 2016 via mobile

Here for a family wedding. Location is right downtown in walking distance of restaurants, shops and bars. Also, conveniently located if you are here for Mayo Clinic. Hotel has an indoor pool. There is a bar and restaurant on site. Bartenders very friendly. Room was spacious and clean. Would stay here again if in the area.

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Helpful?
Thank Dave P
Sherri S, Guest Services at Holiday Inn Rochester Downtown, responded to this review

Dear valued guest, On behalf of the Holiday Inn Downtown we would like to thank you for your stay, time, and review. We are proud to be conveniently located downtown for all of our guest needs. We are also glad to hear that you had a good experience with the bartender. We hope that next time you are in Rochester...

Chicago, Illinois, United States
Reviewed 12 September 2016 via mobile

I am currently staying at this hotel. Although the public areas are very beat up my room is actually clean and somewhat updated. The biggest issue is the lack of sufficient WiFi at this hotel. If you are traveling for business you will NOT be able to work if you require a connection. This is such a problem that I...

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Helpful?
Thank Elizabeth H
Sherri S, Guest Services at Holiday Inn Rochester Downtown, responded to this review

Dear valued guest, We would like to thank you for your stay, time, and review. We would like to apologize for the WiFi issues you have faced during your stay. We hope that the next time you will be able to have a better experience here with us. Thank you, Guest Services

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A convenient address among Rochester, Minnesota hotels. Experience the community named the 'Best Small City in America' by Money Magazine, where cosmopolitan atmosphere meets Midwestern hospitality. Located in the heart of this bustling locale, the Holiday Inn Rochester Downtown offers a memorable destination for your next vacation or business trip. Look to our downtown Mayo Clinic area hotel for direct climate-controlled subway/skyway access to the city's attractions, including the world-famous Mayo Clinic, St. Mary's Hospital and Methodist Hospital. Explore the Shops at University Square just one block by the pedestrian skyway. Enjoy classic family fun at Silver Lake Park or Graham Arena-both just one mile away. You'll find our deluxe Rochester, Minnesota hotel provides spacious accommodations and convenient services in a comfortable setting. Well-appointed spacious rooms are just the beginning at our downtown Holiday Inn hotel. Be sure to enjoy our Thyme Restaurant and Lounge featuring creative entrees, cocktails and featuring live music every Friday night. Parking is available in city owned parking ramp adjacent to hotel at $13.50 Plus tax per night. ... more   less 

Additional Information about Holiday Inn Rochester Downtown

Address: 220 South Broadway Ave., Rochester, MN 55904 (Formerly Rochester City Centre Hotel)
Region: United States > Minnesota > Rochester
Price Range: €106 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Rochester Downtown 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Rochester Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Rochester Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“access to sky way and subway.”
 of 5 bubbles 289kristip, 19 Jan 2017 | Read review
“Don't get a room near the pool as it makes hallways smell.”
 of 5 bubbles jeanpaz425, 4 Oct 2016 | Read review
“Lower floor rooms are more lively”
 of 5 bubbles aidenw171, 2 Oct 2016 | Read review
“All rooms are noisy so, at least, get one facing front (South Broadway) to enjoy the Down town view”
  • Room with front view
 of 5 bubbles CrisAndrei, 3 Sep 2016 | Read review
“away from pool if you want a good nights sleep”
 of 5 bubbles lynnstiern, 10 Aug 2016 | Read review
5 of 5