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Candlewood Suites Minneapolis - Richfield

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Candlewood Suites Minneapolis - Richfield
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128 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Minneapolis - Richfield
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Showing 124: English reviews
San Antonio, Texas
Reviewed 29 July 2015

Stayed here with my husband in July, 2015 for one night. We checked in late and the hotel was totally booked. Even though we had reservations for a king size bed, we were informed by the girl at the desk that there were none available and we would get a queen size bed. She kept referring to our Orbitz booking...

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Helpful?
2Thank Valerie H
IHGCare, Guest Relations Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Valerie H, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room and for finding our location to be convenient. However, we’re sorry we fell below your expectation regarding the bed and the front desk service. We will address these...

Thunder Bay, Canada
Reviewed 29 July 2015

We stayed at the Candlewood Suites on our weekend trip to Minneapolis from Thunder Bay. Although, yes, the lobby was quite tiny (really, who cares, it's where you're checking in) our check-in was nice and quick. We had arrived 2 hours prior to check-in time, but Whitney ensured we had a room to settle into. The room was spacious with...

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Helpful?
Thank Meg L
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear guest, We are happy to hear you had a great experience at our location and that Whitney was able to get you settled in early. Thank you for taking the time to write a review. See you next time!

Reviewed 23 July 2015 via mobile

Two things I want in a hotel; quietness and cleanliness. I got neither in this hotel. My husband is a platinum member, and they placed us in a room facing the freeway, which is extremely noisy, all night. And they may have put a bit of new fixtures in, but the age and lack of care shows. Front staff was...

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Helpful?
1Thank JulietteND
IHGCare, Guest Relations Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear JulietteND, Thank you for your recent stay with us and reviewing our property. I am sorry you had issue with noise. I also apologize that you received a rather unfriendly service from the staff. Your comments will be looked into and actions will be taken. The feedback we receive from our valued guests, like you, enables us to target...

Milroy, Indiana
Reviewed 13 July 2015

I needed somewhere to stay while helping my daughter move to Minneapolis and everything - everything! - was sold out. I booked a queen studio just for me, but after several delays and emergencies my daughter and her friend needed to stay with me. We tried upgrading the room but were told that Candlewood was also sold out, but we...

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Helpful?
Thank Jenny W
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Jenny, We are so pleased to hear that we could be of assistance during your time of need. We will share you comments with Whitney and the other staff members. Thanks for taking the time to post a review. We appreciate your feedback.

St. Louis, MO
Reviewed 21 June 2015

First visit to Minneapolis for ballgame and shopping. Easy location to downtown and Mall of America. Very friendly staff upon check-in and during stay. Room was nicely updated! Bed was comfy, great nights sleep both nights. Quiet area! Walked to breakfast close by. Several places to eat close by. Would definitely stay here again and recommend to others!

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Helpful?
2Thank STLtrvl
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Guest, Thank you for you feedback about our location. We are pleased to hear that it was convenient and met your needs. We hope to see you next time your travels bring you back to our area.

Goodhue, MN
Reviewed 21 June 2015 via mobile

We were told one thing when making the reservation and given a room with less than was promised. We used reward points to pay for it, so I don't know what to say about the price. It was the equivalent to an efficiency studio apartment. The furnishings were sufficient but not luxurious by any means. There's no pool available, but...

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Helpful?
2Thank Tuesdayshaw
IHGCare, Guest Relations Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Tuesdayshaw, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am sorry we fell below your expectations on some aspects of your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be...

New York City, New York
Reviewed 19 June 2015

Its a wonderful example of a extended stay hotel, with clean nice up to date modern rooms and suites. The bed was super comfortable, and great door closers and window blinds. Whitney at the front desk was very friendly and welcoming. Plenty of parking, and very close to shopping and places to eat. I've read some of the bad reviews...

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Helpful?
Thank Bernardo F
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Megan, Thank you for taking the time to write. We are happy to hear that you slept well and enjoyed the cleanliness and value of our location. We look forward to seeing you the next time you visit.

Milwaukee, Wisconsin
Reviewed 18 June 2015

The review earlier, says bugs and roaches and mold UNTRUE! I had reservations at another hotel, but the beginning date in their records was "tomorrow", so I had to scramble to find a room, till 1:00 am. They,were gracious welcoming and helped me with my luggage - I was so tired coming on at 2:00. Room was clean large with...

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Helpful?
1Thank Donn e
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Donn e, Thank you for giving us the opportunity to stay with us during your time of need. We are pleased to hear we could be of service and that you liked the amenities and cleanliness of your suite. We look forward to welcoming you back the next time you are in the area.

Minneapolis, Minnesota
Reviewed 24 May 2015 via mobile

Candlewood Suites is the WORST place anyone could stay at. Since our horrendous stay there and short of suing them, please be warned that this place is full of bugs, spiders, mold. They advertise "free" laundry full of washers and dryers with a terrible stench where roaches are crawling up the walls in the laundry room. My daughter and I...

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Helpful?
2Thank Sophia S
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for choosing Candlewood Suites, we are disappointed to hear you did not enjoy your overall experience with us. Your comments are very important to us and we would like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have another opportunity to serve you and exceed your expectations.

Blue Springs, Missouri, United States
Reviewed 20 May 2015

Nothing fancy. Just great location, great friendly staff, perfect to rest those weary bones. The rooms were clean and the wifi rocked. Was easy to get to, right off highway. Close to neighborhood shopping and Mall of America.

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Thank krrtlr1
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for choosing Candlewood Suites! We are happy to hear you enjoyed your recent stay with us and that the location was convenient for you. We look forward to welcoming you again when in Minneapolis. Safe travels.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Consider us home! We know what you need.Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Candlewood Suites Minneapolis is designed from the ground up just for you. Just minutes from Minneapolis/St. Paul International Airport (MSP), downtown Minneapolis and many Fortune 500 companies, Candlewood Suites gives you the amenities that make you feel like home.Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. When it s time to get connected we know what you need free high-speed wireless and wired Internet access, cable, sports and movie channels. And when you need to burn some energy the onsite 24-hour fitness center will help melt the stress away. Our Candlewood Cupboard offers many options for breakfast, lunch and dinner that can be prepared according to your schedule, in the privacy of your room. There s great shopping, dining and exciting entertainment options at the Mall of America just a short drive away or you the Shoppes at Lyndale that is within walking distance. Don t forget to take advantage of our complimentary guest laundry facility. Candlewood Suites welcomes you to bring your pet, just call for details.When you come to the Twin Cities, we know what you need. Candlewood Suites Minneapolis is your best stay for a week, a month or even a year. ... more   less 

Additional Information about Candlewood Suites Minneapolis - Richfield

Address: 351 West 77th Street, Richfield, MN 55423
Region: United States > Minnesota > Richfield
Price Range: €72 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Minneapolis - Richfield 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Candlewood Suites Minneapolis - Richfield Hotel Richfield
Candlewood Suites Richfield
Candlewood Richfield
Richfield Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Minneapolis - Richfield staff and other travellers.
2 questions
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Waterloo, Iowa, United States
over a year ago
Two Rivers, Wisconsin
over a year ago

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Questions? Get answers from Candlewood Suites Minneapolis - Richfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't get rooms near elevator; study the layout of this place.”
 of 5 bubbles 769danielb, 19 Oct 2016 | Read review
“no! do not reverse a room!”
 of 5 bubbles 960522012, 14 Oct 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles laurenn47, 14 Oct 2016 | Read review
“Avoid rooms in the wing that runs parallel to the interstate (I-494), or at least be on the other side of the hall, to avoid traffic noise.”
 of 5 bubbles SiteGuy, 4 Nov 2015 | Read review
“2nd Floor room was quiet and was accessible via stairway or elevator”
 of 5 bubbles 2dalec, 15 Sep 2015 | Read review
5 of 5