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Mystic Lake Casino Hotel

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Mystic Lake Casino Hotel
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382 Reviews from our TripAdvisor Community

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There are newer reviews for Mystic Lake Casino Hotel
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Showing 380: English reviews
Minneapolis, Minnesota
Reviewed 29 July 2015

Excellent rooms very well appointed with super maid service. Did have a 2 queen non-smoking room great view room was very quiet all day long. Got 4 pillows on each of the beds, ice machine just down the hall with snack machine and pop machines.

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Helpful?
Thank surestop
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

We are delighted to hear you had an awesome experience at Mystic Lake Hotel! We aim to treat all guests like royalty. Your review is appreciated, and we hope to see you again soon!

Reviewed 26 July 2015 via mobile

My family goes to Mystic quite often. We take the kids also since they give you free passes to the water center (they love the slides). The staff is AMAZING ,The food is great and the hotel is clean. The only downside is the decor in the rooms (very dated and need down comforters ) but I hear they are...

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1Thank Erica P
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for sharing your observations regarding your recent stay at Mystic Lake Casino Hotel. We are thrilled to hear you enjoyed your visit to our incredible pool area at Dakota Sport & Fitness Center! We are excited about our hotel renovation that will start this fall and are eager for your opinion once its complete! We appreciate your endorsement,...

Olathe, Kansas
Reviewed 24 July 2015

Everything there is great to do, to eat at, play Bingo games, slot machines and when you are done to the day the hotel rooms are very nice and very clean to stay in and get ready to enjoy everything the next day there again. Just an enjoyable place!!

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Helpful?
Thank John38954
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for taking the time to share your enjoyable experience at Mystic Lake Casino Hotel online. We are delighted to hear that you enjoyed your time gaming, your hotel accommodations and dinning at our restaurants! We appreciate your review, and cannot wait until your next visit.

Denver, Colorado
Reviewed 9 July 2015 via mobile

The hotel rooms are clean but decor is extremely dated. Rooms have 1970s colors and look like they haven't been refurbished in years. There was a whole lot of security officers onsite. It made me wonder about the safety of the place.

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Helpful?
Thank Marsha W
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for taking the time to review your stay with us. We are excited to let you know we are planning a hotel renovation to start this fall which will include a new color pallet. We feel confident that you will love the new look! Additionally, we take the safety of our guests seriously and provide a security officer...

Martinez
Reviewed 29 June 2015 via mobile

I have read this several times in reviews and nothing changes but will say it again: the beds and bedding are terrible. We went to the Meadows Cafe: several signs said "Happy Hour" Sunday through Thursday, 4-6, holidays excepted. Once seated we were told no HH because there was a concert that night. Nowhere in all the point of sale...

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Helpful?
Thank Snapology
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for taking the time to review your stay. With our upcoming renovations we will be switching out all current mattresses. We appreciate the kind words you had for your bartender and the security personnel. We welcome all feedback and the opportunity to continue to improve our service, so thank you again for your comments.

Reviewed 26 June 2015 via mobile

A family trip turned upside down. It started with waking in the hotel. My friend and I were standing in the lobby of the hotel when a security guard walks up to us and ask us our age. I'm 18 and my friend is 19, the security guard made a comment saying we look 14. Throughout the first hour we...

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Helpful?
5Thank Nicole10223
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for the feedback. We are so sorry to hear about the unfortunate experiences you had with members of our security staff. The safety and security of our guests is always a priority for us. We apologize if your group felt harassed, that certainly is never our intent. We hope you will give us the opportunity to welcome you...

Minneapolis, Minnesota
Reviewed 26 June 2015 via mobile

The young gentleman that checked us in was quick and helpful. The rooms were fine. Could use an update. Been in a suite before and would prefer one every time. The shower head in our room was terrible! It needs to be replaced. (850). Overall, we enjoyed our stay and will more than likely return.

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Helpful?
Thank Randy K
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for choosing Mystic Lake Casino Hotel as your entertainment destination. It is great to know that our team members are quick and helpful. Please know that all of your comments are highly valued and your concerns will be addressed. We look forward to welcoming you back to Mystic Lake.

Reviewed 22 June 2015 via mobile

I have written a review in the past, but since that review, Mystic Lake has completely went above and beyond all my expectations and met all my needs. First of all Susan at the front desk, has consistantly provided me with some of the best guest service I have ever received at any hotel in my entire life. I have...

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Helpful?
Thank brently09
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for the endorsement! We loved having you stay at Mystic Lake Casino Hotel. Please, visit us again soon.

Greenville, Wisconsin
Reviewed 21 June 2015

The casino is huge and has a great variety of machines. Employees were friendly and helpful. The casino is very confusing, though. It's shaped like a horseshoe but it's very difficult to wander around in. They do have lots of restrooms and 2 bars. They have a lot of slot machines and table games. If you find a slot you...

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Helpful?
Thank dapinkbird
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

We regret that your recent stay at Mystic Lake Casino Hotel fell short of your expectations. It is great to hear that you enjoyed your overall stay and that all of our dining options were a nice experience for you. Thank you for sharing your observations online, we are continually using our feedback to improve.

Lincoln, Nebraska
Reviewed 16 June 2015

Spent the night at the Mystic Lake Casino Hotel. Was an unexpectedly nice evening. Room was clean and well appointed. Loved the low waste packaging for amenities! Ate good food at Minnehaha cafe and had fun gambling. Was unaware of spa services or I would have stayed longer, perhaps. If you want your car inside you either must valet park...

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Helpful?
Thank AllyG520
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Wow! We are thrilled to hear you enjoyed your stay at Mystic Lake Casino Hotel. Thank you for sharing your experience online. We appreciate your kind words, and look forward to seeing you again very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Let's go for comfort. With so much fun and excitement at Mystic Lake(R) it's nice to know you can recharge in one of 600 spacious rooms. But the luxury and pampering don't stop when your head hits the pillow. Enjoy free Wi-Fi and valet parking, an indoor pool, whirlpool and sauna, an on-site spa and complimentary access to Dakotah! Sport and Fitness. It's the perfect way to stay and play. ... more   less 

Additional Information about Mystic Lake Casino Hotel

Address: 2400 Mystic Lake Blvd, Prior Lake, MN 55372
Region: United States > Minnesota > Prior Lake
Price Range: €112 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Lake Casino Hotel 3.5*
Number of rooms: 586
Reservation Options:
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Also Known As:
Mystic Lake Hotel Prior Lake
Mystic Lake Prior
Mystic Lake Casino Mn
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Lake Casino Hotel staff and other travellers.
18 questions
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Questions? Get answers from Mystic Lake Casino Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front desk assisted me in selecting a room that was quite and a little ways from the elevator.”
 of 5 bubbles KayP429, 9 Mar 2017 | Read review
“Ask for a room above the 3rd floor just to be higher up and have a better view.”
 of 5 bubbles kvjneuman, 30 Jan 2017 | Read review
“think twice before booking here.”
 of 5 bubbles Mrmontreal1, 16 Jan 2017 | Read review
“get a room overlooking the golf course”
 of 5 bubbles OnThePlane1, 26 Dec 2016 | Read review
“Ask for a room overlooking the golf coarse, very pretty”
 of 5 bubbles danad545, 5 Dec 2016 | Read review
5 of 5