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Sheraton Minneapolis Midtown Hotel

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Sheraton Minneapolis Midtown Hotel
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262 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Reviewed 26 July 2015 via mobile

We checked into this hotel and wish like crazy I had never booked here. Not only did we not get the type of room we booked (they gave us a king room for 5 people) we were treated very rudely at the front desk. I have never been treated with so much disrespect before. The hotel is also too far...

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Helpful?
Thank Ria C
Matt T, General Manager at Sheraton Minneapolis Midtown Hotel, responded to this review

Hello Ria C, Thank you for your feedback regarding your stay at The Sheraton Minneapolis Midtown. Please accept my personal apology for disappointment during your visit. Please feel free to contact me if you would like to discuss your experience with your stay in greater detail. Thank you, Matt

Redding, California
Reviewed 24 July 2015

The hotel is a bit far for walking to nearby attraction (with the exception of the world market) but is very close to the beltway and a rental spot for bicycles. It was a quick bike ride to Uptown and to a few of the nearby lakes. The beltway is awesome for getting around on two wheels, or walking I...

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Helpful?
Thank BQTraveler
Matt T, General Manager at Sheraton Minneapolis Midtown Hotel, responded to this review

Hello BQTraveler, Thank you for taking the time to share your positive experience with us on Trip Advisor. The wonderful feedback regarding our staff, food and location is great to hear from our guests. We are looking forward to your next visit! Regards, Matt

Milwaukie, Oregon, USA
Reviewed 20 July 2015

Checked in today and should check out. The room is decent sized, and smells nice. Good view of the parking lot across the street, and the sun setting in the west. On the downside: WiFi is not working and probably won't till tomorrow. The deadbolt is dead - it doesn't bolt. Insufficient lights in the room. The desk is marred...

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Helpful?
Thank pcarlman
Matt T, General Manager at Sheraton Minneapolis Midtown Hotel, responded to this review

Hello notamac, Thank you for taking time to review our hotel. The feedback you have provided regarding your room and the issues you experienced is disappointing to hear, but again appreciated. This information has been shared with our team to ensure it does not happen to a future guest. Please let me know if I can ever assist you in...

Duluth, Minnesota
Reviewed 16 July 2015

Some things were great about this hotel, some were just ok. The hotel has a shuttle service that will take and pick you up right downtown. The shuttle drivers were very nice and helpful and this was a great amenity. The hotel has a nice patio overlooking the Greenway bike trails that was nice for the summer evenings. The beds...

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Helpful?
Thank kmcbod5
Matt T, General Manager at Sheraton Minneapolis Midtown Hotel, responded to this review

Hello kmcbod5, Thank you for your feedback from your recent stay with us. I am glad our shuttle drivers exceeded your expectations. I do want you to know we are in the process of replacing the carpets. Regards, Matt

baltimore
Reviewed 10 July 2015

We are staying four nights at this hotel, and we did get a good deal with Expedia. It is at a good location. There are a few negative aspects I would like to point out about this Sheraton. The carpeting outside our room on the second floor and in the elevator is full of stains and should have been replaced...

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Helpful?
Thank Elizabeth L
Matt T, General Manager at Sheraton Minneapolis Midtown Hotel, responded to this review

Hello Babette, Please accept my sincere apology for the unfortunate experience you encountered during your recent trip to our Sheraton Minneapolis. Unfortunately due to the issues that you mentioned, we failed to offer you the experience you anticipated while booking our hotel. We appreciate your patience and understanding, as well as your honesty with us, as it only helps us...

Bagley, Minnesota
Reviewed 30 June 2015 via mobile

This hotel is a little more pricey. But the convenience of having the Skywalk directly to Abbott Northwestern is perfect. The area around Chicago Avenue is sketchy at best but being able to eat within the hotel is helpful. The food is a little more pricey but worth it, it was delicious. My husband is actually who stayed in the...

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Helpful?
Thank TammyRae15
Matt T, General Manager at Sheraton Minneapolis Midtown Hotel, responded to this review

Hi TammyRae15, Thank you for your feedback on your recent stay with us. I am glad you were able to use the sky way as it is very convenient to get to the hospital. Also, it is great to hear that you thought the food in the restaurant was delicious and that the staff was very helpful. We look forward...

Winnipeg, Canada
Reviewed 26 June 2015

My husband and I found the hotel to be decent during our stay, but not worth the price. After checking out I realized I left my favorite dress behind in the room's closet, so I called lost and found and left a message. After several days I finally received a call back saying the dress wasn't found, suggesting that I...

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Helpful?
1Thank essbrown
Matt T, General Manager at Sheraton Minneapolis Midtown Hotel, responded to this review

Dear essbrown, Thank you for your feedback on your recent stay with us. Since your reply, I am happy that we found your dress and I know you that we have arranged to have it sent to you. I am extremely sorry for the inconvenience. Regards, Matt

Sydney, Australia
Reviewed 21 June 2015

This is the worst hotel I ever stayed at, my advice is to stay well away from this terrible hotel. Firstly I pulled up with 5 bags and had to get the hotel trolley myself to take my own bags to the 4th floor and return the trolley as the reception person told me they don't have a porter. Next...

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Helpful?
2Thank Frank H
Matt T, General Manager at Sheraton Minneapolis Midtown Hotel, responded to this review

Frank H, Thank you for your feedback on your experience while staying at the Sheraton Minneapolis Midtown. Please accept my personal apology for your disappointment during your visit.There is simply no excuse for the numerous failures on our part. Please be assured that we have investigated the details of your experience and taken appropriate action to preclude any future reoccurrences...

Minneapolis, Minnesota
Reviewed 6 June 2015 via mobile

Hot tub not hot. Unsupervised children in the pool and hot tub. Staff was informed but nothing was ever done. Asked for towels repeatedly since there were none at the pool. 2 hours later finally received.

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Helpful?
Thank melinicole315
Matt T, General Manager at Sheraton Minneapolis Midtown Hotel, responded to this review

melinicole315, Thank you for providing us feedback regarding your stay with us . I am sorry the hot tub wasn't working during your stay. I hope you will give us another chance to provide you with the exceptional service you were expecting. Regards, Matt

Glasgow, United Kingdom
Reviewed 4 June 2015

This is nothing special definitely over priced and no breakfast either , also watch out for the parking you are charged 11 dollars per day which is a rip off, basically the free shuttle within a 5 mile radius is not free its paid through your parking bill !!!! Rooms are clean and very roomy but slightly tired , its...

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Helpful?
Thank Barbara_C187
Matt T, General Manager at Sheraton Minneapolis Midtown Hotel, responded to this review

Barbara_C187, I certainly appreciate you taking the time to inform us of the inadequacies experienced during your stay. I sincerely hope you will allow us another opportunity to demonstrate and provide you with an experience more typical of the Sheraton Minneapolis Midtown. Regards, Matt

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Minneapolis Midtown Hotel is steps away from the Midtown Global Market, and also close to The Minneapolis Convention Center, Orchestra Hall, Target Center, the Metrodome and Target Field. ... more   less 

Additional Information about Sheraton Minneapolis Midtown Hotel

Address: 2901 Chicago Ave. South, Minneapolis, MN 55407
Region: United States > Minnesota > Minneapolis
Price Range: €98 - €208 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Minneapolis Midtown Hotel 3.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Sheraton Minneapolis
Minneapolis Sheraton
Hotel Style:
#17 Family Hotel in Minneapolis
#28 Business Hotel in Minneapolis
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Minneapolis Midtown Hotel staff and other travellers.
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Duluth, Minnesota
over a year ago
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8 months ago

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Questions? Get answers from Sheraton Minneapolis Midtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor is some kind of business floor. A small upgrade price and we were offered all the amenities of the business travelers.”
 of 5 bubbles matts824, 6 Jan 2017 | Read review
“Rooms on the 4th floor, club rooms”
 of 5 bubbles ronald-wiesbaden, 30 Nov 2016 | Read review
“great location for out of town guest.”
 of 5 bubbles rayshellt, 13 Oct 2016 | Read review
“coffee is starbucks and delicious.”
 of 5 bubbles 582ambert, 13 Oct 2016 | Read review
“Stay clear of this Hotel unless you like public transportation and like to walk everywhere”
 of 5 bubbles pdvin, 10 Oct 2016 | Read review
5 of 5