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Hilton Garden Inn Minneapolis Downtown

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Hilton Garden Inn Minneapolis Downtown
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1,197 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Minneapolis Downtown
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Showing 1,182: English reviews
NYC
Reviewed 21 February 2016

Our daughter is living in Minneapolis, and her apartment is walking distance to the Hilton Garden, so we stay here several times a year. The hotel is clean, nice amenities, good restaurant, fast WiFi, and the location can't be beat. The staff is always pleasant and helpful. For the first time ever there was a problem with my bill (charged...

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Helpful?
1Thank Juliettegold
Alex B, Guest Experience Ambassador at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Juliettegold, Thank you so much for the kind words and taking the time to review us. I'm very happy to hear that you enjoyed everything from our amenities to our staff. I apologize for the mix up with the valet parking, and am glad we could get it sorted out right away for you. We look forward to welcoming...

Ottertail, United States
Reviewed 20 February 2016

I stay at the Hilton Garden Inn each year while I am in town for a conference. I much prefer this hotel over the Hilton, Ivy, etc. because of it's high quality and great value. I would recommend this to anyone!

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Helpful?
2Thank Amber F
Alex B, Guest Experience Ambassador at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Amber F, Once again, thanks so much for taking the time to review us! We really appreciate the fact that you continually return to our property; guests like yourself are the reason we work so hard to provide great experiences- because we get great feedback and knowledge of your satisfaction. Thanks again, and we can't wait to see you...

Arbor Vitae, Wisconsin
Reviewed 19 February 2016 via mobile

The rooms are clean and comfortable. The furnishings are sleek and modern. The staff is exceptional, from the valet to the bar and restaurant. Jen and Mel in the restaurant are especially wonderful. They are warm, welcoming and very attentive. After a minor accident our table (spilled food and drinks) both Jen and Mel responded quickly, with great care and...

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Helpful?
2Thank Nicole H
Alex B, Guest Experience Ambassador at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Nicole H, Thank you so much for the feedback! We really appreciate it. I'm glad you enjoyed the design of our hotel, the staff, and the great service you received. Isn't it funny how with the right response, a negative can be flipped so fast to a positive? It's great to hear that Jen and Mel took care of...

Fargo, North Dakota
Reviewed 17 February 2016 via mobile

Loved the proximity to downtown eating and theaters. Breakfast is made to order, which is appreciated for the price. Lack of hot tub and tiny pool disappointing. Great customer service. The valet was handy but need it be mandatory?

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Helpful?
1Thank AlanaN1111
Alex B, Guest Experience Ambassador at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear AlanaN1111, Thank you for taking the time to provide us with great feedback and a four star rating. I'm glad you enjoyed our breakfast, and the service we provided you. I'm sorry we didn't meet your expectations with the pool. Also I'm glad you liked the handiness of the valet, but I just wanted to clarify: the valet is...

Buckinghamshire
Reviewed 17 February 2016

Stayed at the hotel a few days ago and had to change the hotel to be nearer my brother in hospital. Decided to stay at the hospital rather than the Best Western Normandy Inn,, And returned back to where service friendliness compassion is in abundance at The Hilton Garden Inn special thank you to Jeremy who's kindness in a hand...

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Helpful?
3Thank dorris66
Alex B, Guest Experience Ambassador at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Dorris66, Thank you so much for taking the time to give us such great feedback, and on top of that a five star review. Here at Hilton Garden Inn, our main focus is to exceed our guest's expectations, and I'm very pleased to hear that Jeremy went above and beyond to provide you with excellent service. Most importantly, I...

Lincoln, Nebraska
Reviewed 17 February 2016 via mobile

During our extended Memorial Day baseball weekend we booked the HGI, right off of the end of the freeway in the shadow of the new football stadium under construction, for an amazing $89 nightly rate. There were a couple of issues but staff responded immediately, including moving us to another floor when we discovered the bachelorette party that had taken...

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Helpful?
2Thank Jim B
Alex B, Guest Experience Ambassador at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Jim B, Thanks so much for taking the time to fill out a review for us! It makes me very happy to hear that you enjoyed our location, rate, and that our staff was on top of their game when it came to providing top notch service for you. We also appreciate the patience and understanding with the water...

mount prospect, United States
Reviewed 17 February 2016

Perfect location, great staff, and clean environment. The staff was professional. The rooms were comfortable and clean. As per other Hotel we did not need to ask for toilet paper, we had enough. Restaurant staff very helpful and nice. Valet parking staff quick and courteous.

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Helpful?
2Thank Angelo C
Alex B, Guest Experience Ambassador at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Angelo C, This is a picture perfect title to a review to us. We are working hard to become the top hotel in Minneapolis on TripAdvisor, and these are the sort of reviews we strive for! I'm so glad to hear you enjoyed our location, staff, and the rooms. Its guests like you who make the hard work worth...

Minneapolis, Minnesota
Reviewed 16 February 2016

We celebrated Valentines with a group of co workers and stayed at the Hilton. We went out for Dinner at Manny's and made our way back to the Hilton lobby bar for the night cap. The bartender was awesome and provided great service! The rooms were very clean and check out wasn't until 12:00! We will definitely be coming back!

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Helpful?
2Thank Jason A
Alex B, Guest Experience Ambassador at Hilton Garden Inn Minneapolis Downtown, responded to this review

Hi Jason! Thanks for the kind words about our bartender's service and the cleanliness of the room. We are working hard to become the number one hotel in Minneapolis on TripAdvisor, and reviews like this are what we strive for! We look forward to welcoming you once again next time you're in Minneapolis. Thanks again, and have a fabulous day!...

Plymouth, Minnesota
Reviewed 16 February 2016

Everyone from the front desk, valet and bartender were excellent. I would highly recommend this hotel! Clean updated rooms and a great restaurant and bar area. I will for sure stay here again the next time I am in downtown Minneapolis!

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Helpful?
2Thank Paul S
Alex B, Guest Experience Ambassador at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Paul S, Thanks for taking the time to give us feedback and the five star review. I'm happy to hear that you enjoyed all of our staff, as well as the cleanliness of the room and our restaurant/bar area. We strive to provide the best experience and service possible, and I'm glad to hear that we hit it out...

Reviewed 15 February 2016 via mobile

Amazing how easy the check in process is here. I finally figured it out; it's Kendall. He's offers a phenomenal front desk experience, every time I walk in the door! And its a delight to know that Kendall treats every guest the same way! Kendall Rocks!!!!!

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Helpful?
2Thank Mississippitripper
Alex B, Guest Experience Ambassador at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Mississippitripper, Thank you for filling out a survey for us on TripAdvisor. We really appreciate the five star review and feedback! I'm glad that you have taken a liking to Kendall, he is a real rockstar at our front desk. I'm glad check in went smooth for you, that's how it should be, right?! Thanks again for the kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and join us in the heart of downtown Minneapolis’ corporations and entertainment districts at Hilton Garden Inn Minneapolis Downtown. You’ll be within walking distance to the exciting Nicollet Mall shopping and just one block from Minneapolis Convention Center. Visit the Walker Art Center or see a show at the Orchestra Hall. Stay in a spacious guest room at this downtown Minneapolis hotel, all of which feature contemporary decor and include complimentary high-speed internet access. Stay energized with the hotel's indoor swimming pool and keep up with your routine with the modern cardiovascular machines and weights in our fitness center. Start each day with a delicious cooked-to-order breakfast at the Great American Grill® restaurant, or pick up supplies at the 24-hour Pavilion Pantry® convenience store. ... more   less 

Additional Information about Hilton Garden Inn Minneapolis Downtown

Address: 1101 4th Ave S, Minneapolis, MN 55404-1022
Region: United States > Minnesota > Minneapolis
Price Range: €94 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Minneapolis Downtown 3*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Orbitz, Odigeo, Priceline and Travelocity so you can book your Hilton Garden Inn Minneapolis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Minneapolis Downtown Hotel Minneapolis
Hotel Style:
#3 Best Value Hotel in Minneapolis
#3 Business Hotel in Minneapolis
#4 Family Hotel in Minneapolis
#5 Green Hotel in Minneapolis
#10 Romantic Hotel in Minneapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Minneapolis Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Minneapolis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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