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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

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Traveller (50)
Room & Suite (54)
Pool & Beach (16)
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Overview
  • Excellent44%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“water park”(57 reviews)
“bunk beds”(19 reviews)
“pool area”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
Special Offer: Book Direct and Save
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Offers from Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
Special Offer: Book Direct and Save
Hotel deals
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Reviews (263)
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Traveller rating
107
82
41
15
11
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107
82
41
15
11
Show reviews that mention
All reviewswater parkbunk bedspool areavenetian themeconcession standlarge hot tublife jacketsbig slidesdave and busterslifeguard on dutykids areakids eat freean adultfree nightbreakfast buffetarbor lakesan upgrade
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1 - 5 of 256 reviews
Reviewed 5 days ago via mobile

I stayed here 3 nights while working in Brooklyn Park. The location is good since there are lots of shops and restaurants closeby. The hotel is clean and the standard rooms are large and comfortable. Food was ok, had one dinner and two breakfasts, portions...More

Thank BrianE1972
Response from Merrick J, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 4 days ago

Thanks so much for staying with us, and we really appreciate your feedback! Your comments are really helpful to us, as we constantly try to improve both our product and our service. We hope that we can host you again the next time you're in...More

Hotel's Favourite
Reviewed 22 April 2018 via mobile

I usually don't write reviews on domestic hotels because I stay in about 120 of them a year. But this hotel desires a review. We had a free night to use so we booked this hotel. At booking I was only able to reserve a...More

Thank Allgoodonesgone
Response from Merrick J, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 24 April 2018

Thank you so much for cashing in a free night at our hotel! I'm so thrilled to hear that we were able to find a good solution to the bed situation. Platinum or no, we are committed to making our guests feel really welcomed, and...More

Reviewed 1 week ago via mobile

I booked a room for my 3 year old bday party because of the pool area. She told me she wanted to go swimming and it was perfect for our small family gathering! The staff was so friendly and accommodating, they really helped to make...More

Thank T F
Response from Tracy B, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 1 week ago

Wonderful! Our team will be happy to learn of your families experience. I look forward to sharing it with them and seeing the smiles on the faces of Merrick, Anjel, Erica, and Ruby. We hope to see you and your family again soon.

Reviewed 2 weeks ago via mobile

If Merrick ever threatens to leave his job, this Holiday Inn better pay up! I reserved a room over the phone with the national booking agency. I should have called the hotel direct. I had been assigned a king room with no couch although the...More

Thank lvnmyfourkids
Response from Tracy B, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 2 weeks ago

Wonderful! I look forward to sharing your kind reviews and comments with Merrick. It is sure to bring a big smile to his face. We hope to see you and your family again soon.

Reviewed 13 May 2018 via mobile

Merrick at the front desk was great. He was very helpful when we needed to change rooms. Rooms were clean and comfortable. The water park was a nice bonus. Breakfast buffet was not included but only $4 for kids.More

Thank shellylyons1
Response from Merrick J, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor LakesResponded 14 May 2018

Thank you so much for letting us be your host while here for the tournament! It's great to hear that you folks were able to take advantage of a lot that our hotel and water-park have to offer, and that our staff did a good...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$137 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$137 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (50)
Room & Suite (54)
Pool & Beach (16)
Dining (9)
Family and Play Areas (10)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
centraliowan
18 December 2017|
AnswerShow all 2 answers
Response from Lewis C | Reviewed this property |
IDK, probably no.
0
Votes
Kendra F
16 August 2017|
Answer
Response from Kristin C | Reviewed this property |
Yes the pool is open the slides are just turned off.
0
Votes
Will W
13 June 2017|
Answer
Response from Anna W | Reviewed this property |
About 45 minutes.
0
Votes
Room Tips
"Elevator waits can be annoying....take the 1st floor!"
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"I would recommend the first or second floor. Elevator gets busy."
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"Room in the back of the hotel away from Interstate 94"
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"Jacuzzi suite!"
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