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While I usually enjoy staying at Holiday Inn, I was a bit disappointed with a recent stay here. The facility was in good shape and the room was big, both positives. However, sleep quality wasn't great - poor mattress and a hearing/cooling unit that cycled...More
Thank Tom H
Response from HotelsMankato, Front Office Manager at Holiday Inn Express Hotel & Suites Mankato EastResponded 12 June 2017
Dear Tom H,
Thank you for staying with us on your recent trip to Mankato and for taking the time to share your experience. At our hotel we appreciate all feedback, both the good and the bad, as it gives us an opportunity to see...More
Motel is nice stay with a good breakfast served in the morning. The pool area and game room is good for the kids. The biggest drawback I saw is watching a couple of different kids wipe out on the slippery pool tiles by the pool....More
Response from HotelsMankato, Front Office Manager at Holiday Inn Express Hotel & Suites Mankato EastResponded 4 May 2017
Thank you for taking the time to bring the problem you experienced to our attention. We apologize for the inconvenience this caused you.
It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us....More
Loved everything about it and the management was above helpful. The only thing I would change is put mats down around the pool. Extremely slippery. I almost slipped into the pool. The breakfast was above what we expect at a hotel.More
Response from HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato EastResponded 19 April 2017
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear about our pool area not meeting your expectations. This critical feedback will help us in improving those areas. Thank you and look...More
This is a very nice Express I am a Spire Elite member and stay in a IHG property 1 time a week minimum. The only reason it did not get 4 or 5 stars is the Hot Tub was COLD! I seriously bath my 9...More
2 Thank hvac z
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mankato EastResponded 29 January 2017
Hi hvac z,
I appreciate your loyalty as an IHG Rewards Club Spire Elite member and for choosing to stay with us. It is nice to know that you enjoy the room set up and cleanliness and that you find our welcoming staff pleasant. Though,...More
We had a wonderful 2 night stay here, except for one glitch. On Friday evening 1/6/2017 we had just returned from the pool area with our grandchildren when the smoke alarms started going off...on the entire floor. Thinking there was probably a fire somewhere we...More
Response from HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato EastResponded 10 January 2017
Thank you for staying with us during your time in Mankato and taking the time to share your experience with us. At the Holiday Inn Express and Suites we value all feedback, both good and bad, as it gives us an opportunity to...More
US$122 - US$174 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Family Hotel in Mankato
Non-Smoking Rooms ,
Number of rooms
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