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I stopped late in the evening for some needed R&R on a long road trip and it was just what the Dr ordered. I was greeted by a very friendly front desk, found a oh so comfortable bed, my room was pitch black and I...More
Thank A TripAdvisor Member
Response from Mitch H, Manager at Holiday Inn & SuitesResponded 5 days ago
Thank you for your feedback and your business! We hope to see you again soon!
Very clean and especially attentive, customer service driven staff. Employee Crystal was one of them that clearly stood out. Staff did a great job of keeping pool area quiet after it closed eliminating late-night noise as we had you kids sleeping in a pool side...More
Response from Mitch H, Manager at Holiday Inn & SuitesResponded 2 weeks ago
Thank you so much for the glowing review! Crystal is amazing and we're very lucky to have someone who truly cares about people on our staff. We're glad to hear you enjoyed your stay with us and we look forward to seeing you...More
Great staff, nice rooms, great bar and restaurant. Very enjoyable stay. Had a great interaction with a staffer named Crystal, who was very helpful, and knowledgeable about the hotel, and made it a more enjoyable experience.More
Response from Mitch H, Manager at Holiday Inn & SuitesResponded 4 weeks ago
Thanks for great review of the Holiday Inn & Suites in Lakeville! We truly love making a memorable experience at our hotel and I have to agree with you about Crystal, she is great! We hope you choose to stay with us again...More
I couldn't even get a room at the last minute at this hotel; I'm like... why??? Fast forward, I call the front desk two days later and they have a room!. SUPER NICE person on the phone (Jess) who I meet later, awesome in person...More
Checked in on a Saturday for a 1 night stay. Got to hotel at 2:40 was told check in was at 3. Room not ready and was then told that we were 6 in line to check in. I get that there was a wedding...More
Response from Mitch H, Manager at Holiday Inn & SuitesResponded 21 March 2018
Thank you for taking the time to tell us about your stay, it means a lot to hear from our guests! Our Saturday's at the Holiday Inn can be quite busy during check in time due to the vast amount of reasons that...More