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Bigwood Event Center & Hotel

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Bigwood Event Center & Hotel
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221 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Columbus, Ohio
Reviewed 5 September 2016

Went there for a wedding but would not have paid that much for the room if the wedding was not there. Strangely pricey for the area and the quality of the hotel. Bed was okay. But the room had an odd musty smell unless you really cranked up the AC but then it was freezing. The cleaning staff was very...

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Helpful?
Thank Broz1974
BWFFmgr, General Manager at Bigwood Event Center & Hotel, responded to this review

Hey Broz1974, thanks for the feedback. Rates do fluctuate based on a number of factors. Keep in mind June through September is peak season in our area. Lots of tourism to the beautiful lakes area of Otter Tail County. Booking well-in-advance is the best way to insure a better rate. Those pool-view rooms can be hit and miss with noise...

St. Paul, MN
Reviewed 15 August 2016

We stayed for the weekend for a local baseball tournament. It perfectly suited our needs for the weekend. The pool was clean and a nice place to hang out - and there were some good gathering spots for the parents to unwind. The breakfast, however, was not one to write home about. We ended up going out to another restaurant...

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Helpful?
Thank LovesLasVegas
BWFFmgr, General Manager at Bigwood Event Center & Hotel, responded to this review

Thank you for a 4-star review, much appreciated. However, more importantly I'd like to know what we could do better with our full hot breakfast. We typically get stellar reviews, but appears we fell short this time. If you have an opportunity to reach out and provide some suggestions for food and beverage improvement, I'm all ears.

St. Paul, MN
Reviewed 26 July 2016

We really like the Bigwood Event Center and Hotel, the rooms are very clean and everything works, every time. We intend to book again in 3 months time, as my mom lives here, so we come often to visit. The only complaint I have is that the fitness center is rarely open. This has been explained to me, so now...

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Helpful?
Thank luvscats
BWFFmgr, General Manager at Bigwood Event Center & Hotel, responded to this review

Luvscats, Thank you for permitting me the opportunity to explain a reason for perhaps some of the comments regarding our fitness room access. For our future guests reading reviews I'd like to offer a quick explanation. Our equipment in in very nice condition. In order to retain the quality of our fitness equipment we do not allow access for individuals...

Reviewed 29 June 2016

The property is dependable, clean and comfortable. They are going through a brand change though so a little tough to find online. I hear there are rooms available though and was encouraged to call directly 218-793-2211.

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Helpful?
Thank JeanBFergus
BWFFmgr, General Manager at Bigwood Event Center & Hotel, responded to this review

Thank you for your mention of signage. It is true we are in the process of a transition and finding our hotel online for reservations is non-existent. Reservations can be made by calling us direct 24/7 @ 218-739-2211.

Wildwood Crest, New Jersey
Reviewed 25 June 2016

While visiting my sons future in-laws and extended family we stayed at the Best Western. The hotel met our needs of comfort, cleanliness and the staff was very friendly. I would recommend this hotel to anyone visiting in the Fergus Falls area.

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Helpful?
Thank fp208
BWFFmgr, General Manager at Bigwood Event Center & Hotel, responded to this review

Thank you for recommending our hotel to your friends and family. This is one of the best votes of confidence we can ask for.

Minocqua, Wisconsin
Reviewed 24 June 2016

My son made reservations for two non smoking rooms.The family enjoyed the pool and had a quiet night's sleep. I question why the two non smoking rooms we had were at the farthest ends of the hotel from each other? Other than that, a nice place to stay.

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Helpful?
Thank KathyDiDe
BWFFmgr, General Manager at Bigwood Event Center & Hotel, responded to this review

Best Breakfast Ever! Ta-Da. That is a statement we love to hear shouted from the rooftops. To address the question of rooms being positioned at opposite corners, could be a number of factors. Perhaps at the time of check in those were all that were available or maybe there was a specific room type that was reserved and those are...

Sioux Falls, South Dakota
Reviewed 11 June 2016

If you are looking for a nice place to stay in Fergus Falls, I highly recommend this hotel. Way more than I had expected. The staff was wonderful, friendly and efficient. They were also very helpful in recommending good restaurants other than their own and sights/directions to visit in the surrounding area. The room was clean and updated. The breakfast...

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Helpful?
Thank thegoodlife28
BWFFmgr, General Manager at Bigwood Event Center & Hotel, responded to this review

Living the "Goodlife28" here in Fergus! Thanks for your encompassing review. We take pride in our breakfast offerings and have recently completed about 75% of the renovation to the breakfast room. We expect the cabinets and counter tops to be installed this month rounding out the renovation of that area. Hope to see you again soon.

Minneapolis, Minnesota
Reviewed 30 May 2016 via mobile

Wow, haven't stayed in a best western in years - this might change my mind. Beautiful hotel, nice staff, great breakfast. Beautiful Minnesota shaped pool. Loved it!! Will definitely stay here again. Free wifi nice too. No complaints. Recommend highly.

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Helpful?
Thank xiphoid76
BWFFmgr, General Manager at Bigwood Event Center & Hotel, responded to this review

Xiphoid, We sincerely appreciate your compliments regarding our hotel. I pause before responding only because as you refer to your surprise in the quality of our Best Western, we are in the process of a conversion to another international hotel chain. We are excited to accelerate the renovation process and take our momentum from the recent renovation of our hallways...

Plymouth, United States
Reviewed 30 May 2016

Fergus Falls in an undiscovered community in an unappreciated part of Minnesota. The town is surrounded by beautiful farm countryside with lakes nearby. This hotel is clean, modern, and staffed with great people.

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Helpful?
Thank Terry C
BWFFmgr, General Manager at Bigwood Event Center & Hotel, responded to this review

Terry, Our staff takes great pride in our facility. It is rewarding to hear that echo in your shout out to "Great People". Thank you!

winnipeg, Canada
Reviewed 24 May 2016

excellent service very clean rooms and hotel nice hot breakfast and excellent pool facilities! Superb staff and attention! Highly recommend for the price great value. Great location close to interstate.Quick check in and out staff very friendly and efficient.

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Helpful?
Thank Terry Z
BWFFmgr, General Manager at Bigwood Event Center & Hotel, responded to this review

Terry, Thank you for the recommendation and review of your stay. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning

Additional Information about Bigwood Event Center & Hotel

Address: 925 Western Avenue, Fergus Falls, MN 56537-1023 (Formerly BEST WESTERN The Falls Inn & Suites)
Region: United States > Minnesota > Fergus Falls
Price Range: €47 - €75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bigwood Event Center & Hotel 3*
Number of rooms: 96
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Also Known As:
Best Western Fergus Falls
Fergus Falls Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Bigwood Event Center & Hotel staff and other travellers.
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3 months ago

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Questions? Get answers from Bigwood Event Center & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't plan to stay up really late stay away from the bar that is attached. People that come out of the bar were always loud.”
 of 5 bubbles Broz1974, 5 Sep 2016 | Read review
“Pool side rooms are fun - but a little louder.”
 of 5 bubbles JeanBFergus, 29 Jun 2016 | Read review
“We had a room that looked over the indoor pool (shaped like the State of Minnesota) with a balcony.”
 of 5 bubbles thegoodlife28, 11 Jun 2016 | Read review
“Many of the rooms offer balconies that open to the huge indoor pool.”
 of 5 bubbles B4236NCroberts, 21 May 2016 | Read review
“I think higher floors are quieter.”
 of 5 bubbles katomn, 15 Dec 2015 | Read review
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