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Holiday Inn Minneapolis NW-Elk River

241 reviews
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Traveller (49)
Room & Suite (37)
Pool & Beach (9)
Overview
  • Excellent30%
  • Very good35%
  • Average18%
  • Poor10%
  • Terrible7%
Travellers talk about
“kids eat free”(18 reviews)
“water slides”(25 reviews)
“lazy river”(22 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (241)Write a Review
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All reviewskids eat freewater slideslazy rivertoilet bowlfun zonebirthday partyzero entryping pongstayed at the holiday innnice perkdouble tubeon site restaurantunderground parkingqueen suitefront desk staffnice stayexercise room
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91 - 95 of 239 reviews
Reviewed 19 October 2014

Stayed here with my family for 1 night. It was "MEA" weekend in MN, so it was packed (which was probably not the best time to go). Check in was advertised as 4:00. We arrived around 3:15 hoping for early check in. The room wasn't...More

Thank Doug S
Response from GPike, Manager at Holiday Inn Minneapolis NW-Elk RiverResponded 22 October 2014

I would like to start by thanking you for being a loyal IHG guest and a memeber of the IHG Rewards Club, we truly appreciate it. Thank you also for taking the time to share your comments. You are correct, the MEA weekend is one...More

Reviewed 13 October 2014

We came with a large group, all drinkers. we were given a small dining room for a private party. I had to comment to the manager what a great job Jackie did and then found out she was brand new. Professional, quick, pleasant and strong!...More

Thank pdub2014
Response from GPike, Manager at Holiday Inn Minneapolis NW-Elk RiverResponded 15 October 2014

WOW! Thank you very much for sharing your feedback, Jackie has been a tremendous addition to our team! I will definitely share your comments with Jackie and the reataurant management staff. We look forward to seeing you agin soon. Sincerely, Greg Pike

Reviewed 23 September 2014

Booked a "kids suite" for my daughters birthday party. Room was nice and spacious, perfect for 5 girls to sleep comfortable. The cleanliness of room was not what I expect for paying $180. Stained carpet, room smelled, gummy candy pieces on floor under bunkbed. Light...More

Thank Gina K
Response from GPike, Manager at Holiday Inn Minneapolis NW-Elk RiverResponded 26 September 2014

Thank you very much for taking the time to share your feedback regarding your stay. I am glad to see that for the most part you and the kids were able to enjoy the hotel and water park. I will definitely share your comments with...More

Reviewed 2 September 2014

Wife and i took the kids for a water park weekend of fun. Pool and slides were OK. (Even though they kept running out of tubes.) The room on the other hand, had MANY issues. Hair in the ice bucket, dirty sheets, food on the...More

Thank Jeff H
Response from GPike, Manager at Holiday Inn Minneapolis NW-Elk RiverResponded 4 September 2014

Thank you for sharing your feedback regarding your stay, I would like to apologize for the condition in which you found your guest room. We are working on this issue so these incidents are not repeated. I am happy to see that the family enjoyed...More

Reviewed 2 September 2014

We had to wait 3 HOURS after check in time to get our room. Horribly short-staffed. Room disorderly. No waitress when we ate at the restaurant, Elderly hostess had to take our order. Water park ran out of towels and guests had to go to...More

Thank Jean K
Response from GPike, Manager at Holiday Inn Minneapolis NW-Elk RiverResponded 4 September 2014

I appreciate you taking the time to share your comments. I would like to apologize for the inconvenience you experienced. Our team is working hard to correct these issues. Sincerely, Greg Pike

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$94 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (49)
Room & Suite (37)
Pool & Beach (9)
Dining (6)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
MelissaLN
20 June 2017|
Answer
Response from Dakota5905 | Reviewed this property |
My seven year old is average height and was tall enough to go on the bigger water slides. (they have a smaller kiddie pool area with small slides and a larger area with 3 big water slides and a pool with deeper water) They... More
1
Vote
Nikki624
6 June 2016|
AnswerShow all 5 answers
Response from Jennifer G | Property representative |
Nikki, Yes, the cost of your room will include 4 waterpark passes (unless you are receiving a special or restricted rate). Please check out our waterpark calendars and info on our websites for open days and... More
0
Votes
Cheryl P
19 September 2015|
Answer
Response from Jennifer G | Property representative |
Our check-in time is 4:00PM. You can call the hotel at 763.656.4400 and check to see if an earlier check in is available. Thank you.
0
Votes
Room Tips
"If you can spend the extra money to get a suite with a separate room with the bunk beds, I definitely..."
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"If traveling without kids, ask for 4th floor on end. No little running feet above you."
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"Rooms on the first floor have easy access to the Water Park and Arcade"
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"Suites with interior bedrooms have less noise from the hallways. We always choose the top floor so we..."
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