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TownePlace Suites Minneapolis-St. Paul Airport/Eagan

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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
CT
Reviewed 1 week ago

We stayed at this hotel over Veteran's Day Weekend. From the minute we check in with Malik at the front desk....until we checked out, all staff were all very friendly...I mean, smiling friendly! Room was average size, with couch and tv, kitchen that included dishes, utensils, stove, coffee maker, microwave and fridge. We were visiting family and this is the...

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Helpful?
Thank jimmyess
Reviewed 4 weeks ago via mobile

Michelle and Anne were amazing hosts and they were always on top of everything I asked of them. They were extremely helpful, nice, and kind. I also really like the blue uniform shirts and wonder where I could get one.

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Helpful?
Thank Jay F
Miami Usa
Reviewed 29 October 2016 via mobile

Springhill vs towneplace: Springhill does not have full kitchen (just microwave, fridge, sink) and smaller bathroom. Springhill has better breakfast, indoor pool, better carpet Towneplace has stove and dishwasher and cups/dishes/pan, dining table, outdoor mini pool, larger rooms, less choices for breakfast, but the bathroom sink is part of the separate room behind doors. Both have pullout sofa sleeper and...

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Helpful?
Thank Busy T
TownePlaceSuitesE, Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Hi Busy T, Thank you for letting us know how both our hotels are, and what you like about both. Hope you had a great stay! Thank you, Management

Jacksonville, Florida
Reviewed 28 October 2016 via mobile

Place was clean. Fairly quiet. And close to airport Really bad beds Not comfortable at all. Didn't try the breakfast. Will more than likely go to a different Marriott property next trip in Place is fairly secure walking distance to restaurant No bar

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Helpful?
Thank Todd P
TownePlaceSuitesE, Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Hi Todd P, Thank you for letting us know about your stay! We understand our beds are uncomfortable. Come February we will have brand new beds! I am happy to hear that your room was clean and quiet. Thank you again for staying at the TownePlace Suites

Washington DC, District of Columbia
Reviewed 18 October 2016

NOTE: Towneplace Eagan posts the same ridiculous stock answer to every complaint on Tripadvisor, showing their complete disregard for addressing issues or improving service. My wife and I stayed at the Towneplace Eagan using our Marriott points. Upon check-in, we gave them our personal credit card to cover any incidentals, as is customary. Towneplace Eagan posted a pending charge against...

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Helpful?
Thank D C
TownePlaceSuitesE, Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Hi D C, Thank you for letting us know about the issue you had with your credit card. I am glad this issue got brought to my attention, and now we can use it for training purposes. Thank you for staying with us!

Atlantic, Iowa
Reviewed 9 October 2016 via mobile

My wife and I attended a sporting event and were getting a bite to eat near the hotel before checking in when I received a phone call from the hotel telling me that "oops, they overbooked and didn't have a room for us". But boy were we lucky as they found us another room over 20 miles away. I told...

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Helpful?
Thank Todd H
TownePlaceSuitesE, Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Dear Todd H, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We apologize for some of the issues through your stay. Thank you for your feedback and we hope to serve you again whenever your travels bring you back to Eagan. Sincerely, TownePlace...

Spencer, Iowa
Reviewed 30 September 2016

We arrived at 8PM tired and ready to grab a little sleep before our early morning flight. The desk staff was helpful, organized and even called us just after we got in the room to be sure everything was satisfactory! The morning complimentary ride to the airport was on time and our driver was very nice and helpful. The desk...

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Thank SuzanneVS
Dover, Delaware
Reviewed 31 August 2016

My experience was a three week stay for work - the company assigned the hotel - it would not of been my first choice. First off the building is poorly constructed - walls are thin - (the stairs creek as you walk up them) - the hotel actually shakes! Literally, I watched my glass of water vibrate. Makes for AWFUL...

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1Thank Flyers2016
TownePlaceSuitesE, Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Thank you for taking the time in letting us know about your recent stay at the TownePlace Suites Minneapolis-St. Paul Airport/Eagan. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condition of the hotel. We will be...

Strongsville, Ohio
Reviewed 23 July 2016

Drove 5 hours to arrive at 10 pm at night with a confirmed reservation. Desk clerk said yes I see your confirmed reservation and platinum membership but have no rooms. He was clueless and had no answers. I told him to get on the phone and call someone. He did and had no answers. He offered to call someone else...

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Helpful?
1Thank bobcats2015
TownePlaceSuitesE, Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Dear bobcats2015, Thank you for taking the time to let us know about your experience at the hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. Please accept our sincere apology for the issues you had with your room when trying to check in. There was an...

Chicago, Illinois
Reviewed 6 April 2016 via mobile

I generally am in Minneapolis every few months for work and am happy to have found this hotel. The staff is very good and it is close to the city and express ways. Clean and organized location- exactly what Marriot's excel at. This will be my hotel of choice in the area now.

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1Thank jhauser3

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Minneapolis-St. Paul Airport/Eagan

Address: 3615 Crestridge Dr, Eagan, MN 55122-2786
Region: United States > Minnesota > Eagan
Price Range: €95 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Minneapolis-St. Paul Airport/Eagan 2.5*
Number of rooms: 94
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Also Known As:
Towneplace Suites Minneapolis-St. Paul Airport/Eagan Hotel Eagan
Towneplace Suites Eagan
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Minneapolis-St. Paul Airport/Eagan staff and other travellers.
2 questions
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Minnesota
over a year ago

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Questions? Get answers from TownePlace Suites Minneapolis-St. Paul Airport/Eagan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at a different hotel”
 of 5 bubbles 995dc, 18 Oct 2016 | Read review
“Do not have a room along side pool - the noise from swimmers will enter your room.”
 of 5 bubbles Flyers2016, 31 Aug 2016 | Read review
“Pick a room that is downwind”
 of 5 bubbles RetColonel, 7 Mar 2015 | Read review
“Choose a room away from 35E.”
 of 5 bubbles MMJ01, 19 Jan 2015 | Read review
“Great choice if you are looking for a spacious room. Even though it is next to the freeway, we did not hear any offensive noise.”
 of 5 bubbles DJ_Elvis, 29 Oct 2014 | Read review
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