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Sheraton Duluth Hotel

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Sheraton Duluth Hotel
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338 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Minneapolis, Minnesota
Reviewed 5 May 2014

We were greeted very warmly by Jenny at the front desk when we walked in the door. She went out of her way to make sure our first wedding anniversary was a special and memorable one. Great view of the lake from the 4th floor. Highly recommend.

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Helpful?
Thank George C
Doug B, General Manager at Sheraton Duluth Hotel, responded to this review

Dear George C, We were greeted very warmly by Jenny at the front desk when we walked in the door. She went out of her way to make sure our first wedding anniversary was a special and memorable one. Great view of the lake from the 4th floor. Highly recommend Thank you for your comments regarding your stay with us,...

Gatlinburg, Tennessee
Reviewed 29 April 2014

Check in seemed impossible. Customer service was bad at the front desk but not at the bar. The bartender was nice and pleasant. The room was clean but outdated. The bathroom was pretty big. Took way too long to get extra towel. The Club room was nice. Food was ok. Check out seemed impossible.

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Helpful?
Thank cmoore715
Doug B, General Manager at Sheraton Duluth Hotel, responded to this review

Dear cmoore715, Thank you for the great feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. In regards to our service, I do apologize for your experience. I will certainly review our overall performance to ensure we are able to provide the best service possible moving...

Loveland, Colorado
Reviewed 13 April 2014

I always try to balance my reviews between the good and the not as good, so first, the good. The location is conveniently located in downtown Duluth. There are many restaurants nearby along with some of the more touristy things to do in Duluth. The room was clean and the bathroom large, though the bathroom has these odd French doors...

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4Thank Doreen M
Doug B, General Manager at Sheraton Duluth Hotel, responded to this review

Dear Doreen M, Thank you for the great feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. I am glad that you found our location convenient, and the accommodations clean and comfortable. As for the noise and level of service you encountered, I do apologize for...

Stroudsburg, PA
Reviewed 13 April 2014

Very nice hotel.. Very clean and the staff is very friendly and informative. Locaction is convienient to many local restaurants (well within walking distance). View of the lake is very impressive. The ghotel has a very good bar and restaurant with food pricing in a lower than average hotel range. A lot of local product is offered. The smoked lake...

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Helpful?
Thank fradel61
Doug B, General Manager at Sheraton Duluth Hotel, responded to this review

Dear fradel61, Thank you for your kind words regarding your stay with us, I am pleased to hear you enjoyed yourself! We feel fortunate to be located in such a beautiful spot, and I am glad you took the time to explore while you were in Duluth. I am excited to share your comments with our staff, they work hard...

Minneapolis, Minnesota
Reviewed 6 April 2014

My husband and I stayed at the Duluth Sheraton on a Saturday evening in March due to the location in Downtown Duluth and being billed as "Dog Friendly". The room was by far more expensive than any other room in town, but we believed it to be worth it due to being dog friendly and offering amenities such as dog...

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1Thank ionx
Doug B, General Manager at Sheraton Duluth Hotel, responded to this review

Dear Ionx, Thank you for taking the time to share your review of our hotel, I appreciate your feedback. I am sorry to hear that your experience did not meet, nor exceed your expectations. We strive to provide a warm and comfortable stay for all of our guests, human and canine alike. It is regrettable that you did not receive...

Des Moines, Iowa
Reviewed 22 March 2014

A quick overnight business trip to Duluth. First time staying at this property. Reasonable rate. Excellent accommodations. Friendly staff who helped me navigate to the hotel from the airport when my GPS wasn't properly functioning. Appreciated the Starwood Club floor and the warm and inviting 6th Floor Club Room, which had an adequate complimentary continental breakfast selection. The short duration...

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Thank 515travels
Whitehaven, United Kingdom
Reviewed 15 March 2014

We went as a last minute trip which we booked while in the USA Beautiful and clean room with good view from the front staff very welcoming bar area very comfortable and restaurant enjoyable but pool area could have do with a little more tlc

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Thank sallyall
Thunder Bay, Canada
Reviewed 9 March 2014

Old dated rooms, untrained staff, no hot water in the room and a surprise "security deposit" charge of $300 on your visa when you get home. To make it worse, when you call to question the "surprise" charge that they never mentioned at check in, you get a person trying to explain it away that the bank decides how much...

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4Thank GordW1234
Eden Prairie, Minnesota
Reviewed 9 March 2014

This is my favorite hotel in Duluth. Rooms are clean and updated. I also really like the area downtown for this hotel. Many good eating and drinking establishments within walking distance. I like it much better than the canal park area which also has many hotels. The health club is very nice and well maintained. Lobby bar and restaurant are...

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1Thank jim c
Eden Prairie, Minnesota
Reviewed 9 March 2014

This is a beautiful hotel with great amenities in an outstanding location. The hotel is in the center of downtown Duluth and has easy access to everything Duluth has to offer. Our room was exactly what I would expect from a 4 star hotel except for the noise level. We were in a room near the elevator and even though...

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Thank 7ContinentsExplored

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Duluth Hotel is ideal for business, weekend getaways, or vacation. Connected via skyway to all four Essentia Health care buildings and minutes from the Duluth International Airport ... more   less 

Additional Information about Sheraton Duluth Hotel

Address: 301 E Superior St, Duluth, MN 55802-2119
Region: United States > Minnesota > Duluth
Price Range: €112 - €299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Duluth Hotel 3.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Sheraton Duluth
Duluth Sheraton
Hotel Style:
#15 Business Hotel in Duluth
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Duluth Hotel staff and other travellers.
3 questions
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Dayton, Ohio
Dayton, Ohio

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Questions? Get answers from Sheraton Duluth Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view rooms have a lovely view”
 of 5 bubbles wisgirl01, 11 Feb 2017 | Read review
“Choose lake side”
 of 5 bubbles catherinewN8372CX, 17 Jan 2017 | Read review
“Avoid the city view, demand a water view on one of the upper floors,”
 of 5 bubbles swimgpool, 18 Nov 2016 | Read review
“Lake side-- east”
 of 5 bubbles murdog, 7 Nov 2016 | Read review
“Lake Superior can only be viewed from the third floor or higher.”
 of 5 bubbles RochesterJenny, 2 Nov 2016 | Read review
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