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Sheraton Duluth Hotel

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Sheraton Duluth Hotel
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342 Reviews from our TripAdvisor Community

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Showing 341: English reviews
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Reviewed 1 week ago

We stayed at this hotel because it was across the street from the Greysolon Ballroom, the venue for a wedding we were invited to. We love our visits to Duluth and usually stay at other hotels. Not any more. The location of the Sheraton is just a short walk from so many points of interest: Canal Park, Fitger's Brewhouse &...

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Helpful?
Thank Mishelle F
St.Paul, MN
HOTEL’S FAVOURITE REVIEW
Reviewed 5 March 2017 via mobile

Booked two rooms on a whim weekend with adult family members. The Sheraton was in a perfect location. Walking distance to canal park and some local shops. They have a courtesy shuttle that we found to be convenient to get to restaurants too far to walk to. The hotel is well maintained with high quality linens. Mattresses were comfy. Nice...

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Helpful?
Thank Teri A
About Hotel's Favourite Review
Intercourse, Pennsylvania, United States
Reviewed 2 weeks ago

Great location....very comfortable rooms, friendly helpful staff. Breakfast was delicious, not everyday that you can have walleye and eggs for breakfast!!! Convenient location in downtown Duluth. Will definitely return

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Thank Boreas414
Eagan, Minnesota
Reviewed 3 weeks ago via mobile

Hotel has a nice location . Rooms are a little bigger, but you can hear a lot of hall noise. Nice pool, warm but small. Lots of restaurants nearby. Close to river walk to get to canal park. Free parking!

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Thank Jennifer J
Minneapolis, Minnesota
Reviewed 3 weeks ago

Too bad when you really liked a hotel in the past and go back and it's gone down hill. I had stayed here yearly for the first 7 years it opened and it was great. Now after a two year absence I have these complaints: 1. Paid for lake view which is beautiful except that the window is so dirty...

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Helpful?
Thank Alimar007
Robyn P, Director of Sales at Sheraton Duluth Hotel, responded to this review

Hello Alimar007, Thank you for taking the time to provide feedback regarding your stay at the Sheraton Duluth Hotel. We pride ourselves on providing a quality experience for our guests but unfortunately we have fallen short on your recent stay. We have addressed your concerns with the appropriate team to ensure that we can correct this issue moving forward, and...

Reviewed 13 March 2017 via mobile

Pillows were marshmallows! No matter how we adjusted the temperature it was still 74! Dinner at 301 was mediocre, service terrible. Parking miles away, terrible signage. Online pic showed waterfront, but downtown.

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Helpful?
Thank Naamphong O
Robyn P, Director of Sales at Sheraton Duluth Hotel, responded to this review

Hi Naamphong O, We appreicate you taking the time to provide feedback on your recent stay at the Sheraton Duluth Hotel. Although we try our best to create memorable experiences for our guests it seems as though we've fallen short on your stay. The issues you've listed have been addressed with the appropriate departments to ensure that we are providing...

Los Altos, California
Reviewed 9 March 2017 via mobile

Good hotel. Nothing exceptional but comfortable and convenient. The parking lot situation was a bit of a challenge - although the walkway was covered so with the snow it was nice. Restaurant had a really nice breakfast. Gym was functional and the service across the hotel was helpful and friendly.

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Thank ToughTime
Reviewed 7 March 2017

The customer service at the hotel was generally poor and the facility is in need of serious refurbishment. The parking logistics were not adequately explained which resulted in a parking fee of $7 which hotel refused to reimburse

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Helpful?
Thank Leslie G
Robyn P, Director of Sales at Sheraton Duluth Hotel, responded to this review

Hello Leslie, Thank you for taking the time to provide feedback regarding your stay at the Sheraton Duluth Hotel. We pride ourselves on providing a quality experience for our guests but unfortunately we have fallen short on your recent stay. We have addressed your concerns with the appropriate team to ensure that this is an isolated issue that is corrected...

Reviewed 19 February 2017 via mobile

The location is good. But that's about all it has going for it. Within walking distance to many downtown shops and lake walk. The room was clean. Lake view limited by downtown buildings. Bed comfort average. Parking is free but inconvenient in a public ramp. The breakfast service was slow and food tasteless. The doors to the rooms slam loudly...

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Helpful?
Thank kjt416
Robyn P, Director of Sales at Sheraton Duluth Hotel, responded to this review

Hello kjt416, Thank you for taking the time to provide feedback regarding your recent stay at the Sheraton Duluth Hotel. We're glad to hear you were pleased with the location, but disappointed to hear that we missed the mark in other areas. We strive to provide each guest with a positive and memorable experience and I assure you that I...

Wisconsin
Reviewed 11 February 2017

Stayed here for 2 nights while in town on business at the medical center. The hotel is lovely, rooms were nice, the thick cozy comforter is what you want in the middle of Duluth winter :) Staff were very friendly and helpful. There is a club level which was great for breakfast, and they had REAL breakfast items, including a...

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Thank wisgirl01

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Duluth Hotel is ideal for business, weekend getaways, or vacation. Connected via skyway to all four Essentia Health care buildings and minutes from the Duluth International Airport ... more   less 

Additional Information about Sheraton Duluth Hotel

Address: 301 E Superior St, Duluth, MN 55802-2119
Region: United States > Minnesota > Duluth
Price Range: €120 - €300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Duluth Hotel 3.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Sheraton Duluth
Duluth Sheraton
Hotel Style:
#15 Business Hotel in Duluth
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Duluth Hotel staff and other travellers.
3 questions
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Dayton, Ohio
Dayton, Ohio

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Questions? Get answers from Sheraton Duluth Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Might not want to pay extra for lake view until they get window cleaners.”
Alimar007, 29 Mar 2017 | Read review
“Lake view rooms have a lovely view”
wisgirl01, 11 Feb 2017 | Read review
“Choose lake side”
catherinewN8372CX, 17 Jan 2017 | Read review
“Avoid the city view, demand a water view on one of the upper floors,”
swimgpool, 18 Nov 2016 | Read review
“Lake side-- east”
murdog, 7 Nov 2016 | Read review
5 of 5