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All reviewsstainless steelparking rampsky walkcanal parkpool areafront desk staff was very friendlygreat staycovered parkingconvention centerwould stay here againstayed one nightwalking distanceshuttle servicerooms are cleanhot tublift bridgeking bed
We have stayed here numerous times while at conferences at the DECC. The hotel is conveniently located, has it's own parking ramp and has enclosed skyway access to most everything you'd want to see. It works great for events at the DECC, as you can...More
Hotel front desk manager was so helpful and nice. Room was clean and we had a nice view of Canal Park. The pool was ok and the hot tub was to soapy. Really nice beds and plenty of pillows. Has a snack room. Only thing...More
We won’t come back to this hotel. Room wasn’t cleaned as well as you’d expect. There were several maintenance problems. It isn’t laid out very well, it was very confusing trying to find our room; and finding our car was worse.
The staff was cordial,...More
Thank John B
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Duluth-DowntownResponded 29 October 2017
Hello John B,
Thank you for taking the time to express your thoughts and concerns regarding your recent stay. I am sorry for any inconvenience you may have experienced with the poor cleanliness of the room and the room layout which fell below your expectations....More
We booked our fall color review and decided on staying Holiday Inn express. Centrally located and easy in and out. We were given room 817 with a wonderful view of the lift bridge and the channel. Beds were very comfortable 4 pillows per bed. Coffee...More
Recently stayed here for 2 nights. There is an attached parking ramp for ease of parking and unloading. The desk will give you a special ticket that eases your trips in and out of the ramp without fees. Rooms with a view of Lake Superior...More
Response from Gerry_Goldfarb | Property representative |
Yes please use plastic cups. We want everyone to be safe and broken glass could lead to having to close the pool down so they don't want that to happen. Pool hours are 8am to 10pm. A common complaint was it was too noisy... More
Yes please use plastic cups. We want everyone to be safe and broken glass could lead to having to close the pool down so they don't want that to happen. Pool hours are 8am to 10pm. A common complaint was it was too noisy late night so we do close at 10pm to allow quiet time for all the guests.