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26/11/2017 27/11/2017
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    Crowne Plaza MSP Airport - Mall of America

    3 Appletree Sq, Bloomington, MN 55425-1635
    011 353 1800 937 225
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    26/11/2017 27/11/2017
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    Traveller (155)
    Room & Suite (77)
    Dining (14)
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    Overview
    • Excellent25%
    • Very good37%
    • Average22%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “light rail” (46 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    26 Nov27 Nov
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (576)
    There are newer reviews for Crowne Plaza MSP Airport - Mall of America
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    211 - 215 of 566 reviews

    Reviewed 2 September 2015

    We came in to visit my sister who set up the reservation. We wanted a hotel close to the airport with a reasonable rate... we received a good rate but, the old saying you get what you pay for was never more true. It took...More

    2  Thank debnron
    Response from Judith K, General Manager at Crowne Plaza MSP Airport - Mall of AmericaResponded 16 September 2015

    Dear Dobnron, Please accept my apologies for your recent visit! the issues you experienced were certainly unacceptable. If you would be so kind as to contact me via phone or e mail below, I would be glad to apologize in person and also attempt to...More

    Reviewed 2 September 2015

    We booked this hotel on a travel discount site. When we entered our room I was shocked. There were cigarette burns on the carpet. The decor looked straight out of the 70's. The desk chair was thread worn in places and the tv stand was...More

    2  Thank MelBC
    Response from Judith K, General Manager at Crowne Plaza MSP Airport - Mall of AmericaResponded 2 September 2015

    Dear MelBC, Thanks for your review which gave rave reviews to our pool, the expansive fitness area, comfortable beds, and great shower. We certainly agree with you that the hotel needs a refresh and will be starting a renovation this year. From top to bottom...More

    Reviewed 30 August 2015 via mobile

    Booked room for two adults and two kids but gave us a single King bed and an uncomfortable pull out couch with NO BEDDING. Toilet made a loud and long screaming sound when flushed. Digital clock unplugged, and when finding the outlet to plug it...More

    2  Thank Scott N
    Response from Judith K, General Manager at Crowne Plaza MSP Airport - Mall of AmericaResponded 31 August 2015

    Dear Scott, Thank you for taking the time to let us know of your recent experience at the Crowne Plaza. I sincerely apologize that you had cleanliness issues and also that we did not provide the bed type that you preferred. If you would be...More

    Reviewed 29 August 2015

    I and my mother stayed here one night only because of the easy 494 location. The parking garage is quite a hike into the hotel, and if you park in the covered level, you will have to haul your rolling case(s) up some flights of...More

    1  Thank Susan R
    Response from Judith K, General Manager at Crowne Plaza MSP Airport - Mall of AmericaResponded 31 August 2015

    Dear Susan R, All of at the Crowne Plaza thank you for your review and I have shared your compliment with our exceptional Front Desk Staff. They are true hospitality professionals and we are lucky to have them on the team here. I do apologize...More

    Reviewed 29 August 2015 via mobile

    I saw two bed bugs right after my daughter fell asleep so we packed up and left. They sent up housekeepers to get the bugs and verify what they were. The manager was the LEAST HELPFUL. I couldn't believe this hotel gets rated so highly....More

    1  Thank lauren r
    Response from Judith K, General Manager at Crowne Plaza MSP Airport - Mall of AmericaResponded 10 September 2015

    Dear Laruen R, Thank you for your recent review. Please know that our hotel takes all allegations of insects very seriously and has a strict protocol for dealing with situations of this type. To further obtain details, I have contacted you privately to address your...More

    Radisson Blu Mall of America
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    Country Inn & Suites By Carlson, Bloomington at Mall of America
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    Hyatt Place Minneapolis Airport - South
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Multilingual Staff
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Concierge
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$88 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 430
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Cancelon, Travelocity, Orbitz, HotelsforEveryone, Hotwire, Cheap Tickets, TripOnline SA and getaroom.com so you can book your Crowne Plaza MSP Airport - Mall of America reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Minnesota >
    • Bloomington
    • Also Known As
    • Holiday Inn Bloomington ,
    • Bloomington Holiday Inn ,
    • Crowne Plaza MSP Airport - Mall Of America Bloomington, MN - Minneapolis
    Add Photo Photos
    Traveller (155)
    Room & Suite (77)
    Dining (14)
    Pool & Beach (6)
    Hotel & Grounds (106)
    Bathroom (21)
    Business Centre & Event Rooms (8)
    Nearby
    Hyatt Place Minneapolis Airport - South
    716 reviews
    .51 km away
     
    Best Western Plus Bloomington Hotel
    1,578 reviews
    2.06 km away
     
    Country Inn & Suites By Carlson, Bloomington at Mall of America
    2,030 reviews
    1.73 km away
     
    Radisson Blu Mall of America
    3,636 reviews
    1.68 km away
     
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    Ask a question
    Questions & Answers
    fluffmama
    16 July 2017|
    AnswerShow all 4 answers
    Response from Richard B | Reviewed this property |
    The light rail to the Mall might be an option.
    0
    Votes
    PapaChuck41914
    24 February 2017|
    Answer
    Response from Ali G | Property representative |
    The weekday hours of our concierge lounge on the 14th floor are 6:30 AM-8:30 AM (with the exception of Monday) & 5:30 PM-7:30 PM (with the exception of Friday).
    1
    Vote
    Lsimonse
    14 December 2016|
    AnswerShow all 8 answers
    Response from mzgrizzSantaFe_TX | Reviewed this property |
    We were very comfortable.
    0
    Votes
    Room Tips
    "Don't stay here"
    Read review
    "Ask or check into specials on room rates."
    Read review
    "remodel of hotel for the Super bowl, ask for newer room"
    Read review
    "Rooms next to the elevator are noisy all night."
    Read review
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