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Crowne Plaza MSP Airport - Mall of America

CrownePlaza.comUS$125*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza MSP Airport - Mall of America
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537 Reviews from our TripAdvisor Community

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Showing 528: English reviews
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Rapid City, South Dakota
Reviewed 2 days ago NEW

We were in town for a hockey tournament with a large group of families. This is not the type of hotel for groups. It is more geared to business travelers. There really was no space to meet and hang out in the evenings - unless you wanted to rent a space. There was no free breakfast in the morning and...

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Helpful?
Thank Michelle5757
Marina del Rey, California
HOTEL’S FAVOURITE REVIEW
Reviewed 1 April 2017

The hotel is in the perfect location for anyone going to the mall of america or the airport. The 24 hour shuttle is huge and runs every 30 minutes to the airport and they go to the mall as well. They also offer Caribou coffee which was a nice change of pace. I would also be a miss if I...

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Helpful?
Thank dmt06d
About Hotel's Favourite Review
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

dmt06d, Thank you for the 5 star review! We are happy to hear that you enjoyed your stay and the service of our complimentary shuttle to the Mall of America and MSP Airport. We are pleased you enjoyed our Caribou Coffee kiosk and the kind and courteous guest service you received. We look forward to welcoming you back again as...

Raleigh, North Carolina
Reviewed 2 days ago NEW

We stayed here two separate nights on the front end and back end of our weekend trip to MN for a wedding since it was so close to the airport. Both stays were disappointing. First, I landed and went to the shuttle area of Terminal 2 to get the free shuttle to the hotel. After waiting 10 min I called...

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Helpful?
Thank ncsu3gopack
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

ncsu3gopack, Thank you for providing your detailed feedback, we utilize feedback such as this to further train and educate our staff. We sincerely apologize for the poor experiences you encountered during your stay with our shuttle and the service of it. This is not the standard we follow by and apologize that it was what you experienced. We do have...

Green Bay, Wisconsin
Reviewed 3 days ago NEW

When we checked into the hotel we were pleasantly surprised with appearance of the hotel and the room was very nice. Staff was friendly. Parking at night could be better- people were going the wrong ways in the ramp and lighting was not that great. Experienced a fall on the stairs by the pool- heavy pool traffic due to rainy...

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Helpful?
Thank lyiagh21
Taguig City, Philippines
Reviewed 3 days ago NEW

We booked this hotel since this was conveniently near Mall of America and the airport. Interior was not new. There were several constructions to renovate the hotel. When we arrived, the table inside the room was broken and they didn't even bother to repair it prior to us going in our room. Service was a bit slow. We requested for...

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Helpful?
Thank Chazzy16
Lincoln, Nebraska
Reviewed 4 days ago NEW

Due to a mechanical issue with our plane from Seattle we had a late departure. By the time we arrived in Minneapols we had missed our connecting flight. Delta Airlines put us up at the Crowne Plaza MSP airport. We were pleasantly surprised to what looked to be an almost new hotel. Very clean. We were in room 804. We...

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Helpful?
Thank marshalnk
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

marshalnk, Thank you for the excellent 5 star review and your detailed feedback! We are very happy to hear you had a wonderful experience between your flights here at the Crowne Plaza AiRE. We are pleased we were able to quickly accommodate your request for feather-free pillows and you enjoyed the accommodations in your guest bathroom. Thank you for referencing...

Princeton, NJ
Reviewed 4 days ago NEW

This is a bit of a Dr. Jekyll-and-Mr. Hyde airport. The location (minutes from the airport and the Mall of America) is good, and the airport noise was minimal, but the designated parking is on the upper two floors of a parking deck, and the staff forgot to give me the necessary dashboard parking pass upon check-in, so I woke...

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Helpful?
Thank VandelayNJ
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

VandelayNJ, Thank you for offering your feedback. We are happy to hear you enjoyed the convenient location of the hotel, large fitness center and junior Olympic sized pool, and well as a quick check in process. We sincerely apologize that you did not receive your parking slip upon check in, we appreciate the feedback as it will be utilize to...

La Crosse, Wisconsin
Reviewed 1 week ago

This hotel is very conveniently located to the Minneapolis St. Paul Airport and right on the light rail that serves the metro area. The Mall of America is also very close by. My experience starts with the parking ramp which is connected to the hotel via a walkway. They seem to have plenty of parking and it was free. The...

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Helpful?
Thank Richard B
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Richard B, Thank you for your feedback. We are happy you enjoyed the convenient location of the hotel, the complimentary guest parking and the kind guest service you received. You are correct, we are a full service hotel and offer 24 room service and a large fitness center. We apologize that the guestroom linens did not exceed your expectations, we...

Bellingham, United States
Reviewed 1 week ago via mobile

This hotel is very close to the MSP Airport and the Mall of America. The hotel had some construction in the lobby going on. The public areas were dirty. When we checked in there was a room service tray was outside of our room. Called down to the front desk and asked them to remove. When we came back from...

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Helpful?
Thank Sheila C
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Sheila C, Thank your offering your feedback. We are happy you enjoyed your suite and received the towels you requested promptly. We sincerely apologize for the inconveniences faced with a room service tray left out near your guestroom, we are sad to hear your request was not accomplished in a timely manner. That is not the standard we follow by...

Central Connecticut
Reviewed 2 weeks ago via mobile

Stayed one night for a baseball trip at target Field. Very close to the airport, free shuttle if needed. Also the blue line platform is right across the street for easy access to downtown and Target Field.

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Helpful?
Thank ddrred
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

ddrred, Thank you for taking the time to offer your feedback. We are happy to hear that you enjoyed the location of our hotel and it brought convenience for your trip to Target Field being that the hotel is less than a block away from the Metro Transit blue line. We look forward to welcoming you back again for a...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more   less 

Additional Information about Crowne Plaza MSP Airport - Mall of America

Address: 3 Appletree Sq, Bloomington, MN 55425-1635
Region: United States > Minnesota > Bloomington
Price Range: €90 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza MSP Airport - Mall of America 3.5*
Number of rooms: 430
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Also Known As:
Holiday Inn Bloomington
Bloomington Holiday Inn
Crowne Plaza MSP Airport - Mall Of America Bloomington, MN - Minneapolis
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza MSP Airport - Mall of America staff and other travellers.
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Questions? Get answers from Crowne Plaza MSP Airport - Mall of America staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the side away from the airport and it was quiet all night.”
Q7021QCrichardb, 17 May 2017 | Read review
“Bring your own cleaning supplies”
JessiSpano, 21 Mar 2017 | Read review
“Go somewhere else”
cbeckj24, 20 Mar 2017 | Read review
“Get your reservations in early. When we got our room all that was available was suites. Which was fine!”
dewier2015, 23 Jan 2017 | Read review
“don't stay here”
duluth91011, 19 Jan 2017 | Read review
5 of 5
CrownePlaza.com
US$125* /night
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Booking.comUS$146
Hotwire.comUS$125
PricelineUS$124
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Prices are for 1 room, 2 adults
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