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Crowne Plaza AiRE MSP Airport - Mall of America

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About
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The Crowne Plaza AiRE is located one mile east of the Mall of America (MOA) and three miles away from the Minneapolis-St. Paul Airport (MSP). From our front doors, it's only a fifteen minute drive to both downtown Minneapolis or St. Paul. The hotel is also adjacent to the lightrail station. We offer hundreds of beautifully designed suites with a separate bedroom and a spacious living room. All suites are equipped with two televisions, a refrigerator and microwave. The hotel offers free high-speed wireless Internet in all guest rooms. Our fitness center features free weights and twenty machines including treadmills, ellipticals, and more. Guests enjoy our Junior Olympic sized saline pool. We feature over sixteen thousand square feet of flexible meeting space. For your convenience, we are located off of I-494 and 34th Avenue at the intersection of American Blvd and 34th Avenue. We also provide our guests with free parking and complimentary transportation to MSP Airport and MOA.
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Property amenities
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Multilingual Staff
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Banquet Room
Conference Facilities
Heated pool
Indoor pool
Breakfast Available
Sauna
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Suites
Family Rooms
Non-Smoking Rooms
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661Reviews
314Photos
15Q+A
100Room tips
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We decided to spend Thanksgiving out of state as it was only three of us that week. We chose Bloomington because of the Mall of America and the calendar for kids was just great. .
We booked a package from Atlanta. We chose the Crowne Plaza AiRE MSP due to its closeness to MOA.
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Response from MichelleM10803, Sales Development Specialist at Crowne Plaza AiRE MSP Airport - Mall of America
Responded 1 week ago
Dear GuySr, Thank you for taking the time to write down your thoughts and talk about your stay! We're delighted to read about your stay with us. We're so glad you enjoyed the restaurant, friendly staff, indoor spa, and proximity to the MOA. We are sorry to read that finding a luggage cart was so difficult. We need to think about putting trackers on those things! Hopefully, the micro and fridge combo made up for it. Thank you for unwinding with us this past turkey day. Please visit us the next time you're in town! We look forward to your next stay. Best regards,
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I stayed at this hotel a week ago as part of a flight crew, and it was a very nice experience. The shuttle was efficient at picking us up from Signature Flight Support (the business jet terminal). Check-in was easy, and as a Spire elite member I was given access to the VIP loun
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Response from MichelleM10803, Sales Development Specialist at Crowne Plaza AiRE MSP Airport - Mall of America
Responded 1 week ago
Dear Furrow31, Thank you for your kind words and for staying with us! We appreciate your loyalty as a Spire member as well. We're so glad you were able to enjoy the museum, hot tub, and the lounge. We do hope you'll stay with us again the next time you're in town! Best regards,
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I usually don't stay in IHG hotels and was put up here for business. If I could rate this place on two fronts: Hotel-3-Average, Restaurant-5-Excellent.
Hotel is close to MSP and the Mall of America, with constant shuttles between both. Some drivers were good, some not so good.
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Response from MichelleM10803, Sales Development Specialist at Crowne Plaza AiRE MSP Airport - Mall of America
Responded 2 weeks ago
Dear Brodeman, Thank you for taking the time to write out your thoughts on your stay. Feedback is incredibly important to us. I have to agree with you that our restaurant is excellent. I'm personally a huge fan of the chicken wild rice soup. It's wonderful to hear that the bed and pillows were to your liking! We're terribly sorry that the room itself did not meet your standards. We'll also mention the shuttle driver bit to our head of transportation. We do hope you'll come back and visit again someday! Best regards,
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Our room wasn’t ready at check in and after waiting 30min when I checked again they told us we could downgrade to a different room. No discount even after I asked. Workers were short and not helpful. After the game we ate and had drinks at the restaurant and service was AWFUL. Fo
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Response from MichelleM10803, Sales Development Specialist at Crowne Plaza AiRE MSP Airport - Mall of America
Responded 7 Nov 2018
Dear Roam54227748801, Thank you for reviewing our hotel and taking the time to write about your experience. We do read comments and discuss ways we can improve in the future. We're terribly sorry and we do hope you'll give us another chance to do better. We'll discuss this with our staff and improve based on your comments here. We apologize for the disappointment. Best regards,
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We stayed one night before flying out in the morning and also parked there for a week. The hotel itself is ideally located for travelers or anyone wanting to stay close to the Mall of America. The room was a decent size. The beds, however, were terrible. The description of our ro
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Response from MichelleM10803, Sales Development Specialist at Crowne Plaza AiRE MSP Airport - Mall of America
Responded 7 Nov 2018
Dear MNTraveler01, Thank you for taking the time to review our hotel. We appreciate any and all feedback that we receive. We're delighted to hear that our shuttle drivers impressed you. Being so close to the airport and mall of america it is extremely important that our drivers are able to accommodate. We'll pass on this good news to our staff! Although, we are deeply sorry that the beds did not meet your expectations. We do hope that you'll return to our hotel in the future and give us another chance. Best regards,
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Previous
How does the shuttle work? More specifically, my flight gets into MSP at 8:40 am, where would I catch the shuttle and approximately how long would I have to wait for one?
Howdi. Each half hour the shuttle runs from the hotel to the airport. Landing and catching the bus can be tricky as u have to go across the street (thru the building) to catch the bus. They are great though and will drive you pretty much whenever or wherever u need to go!! Hope that helps
2 votes
Do all rooms have mini refrigerators?
Yes, all rooms have a mini fridge. They also have a microwave as well.
1 vote
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Are there tubs in the king suites
Yes, there are bathtubs in the king suites. Thank you for reaching out and I hope you enjoy your stay.
1 vote
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Hi, Running a training session at the hotel next week. Limited time for lunches. Aside from Martels, are there walk-able inexpensive, QUICK restaurants near the hotel? Thank you in advance for suggestions.
No walk-able places close to the hotel but fast inexpensive options at the Mall of America food court. The Light Rail goes by the hotel and can take you to the mall but it won't be super fast to do all that. They do have a coffee kiosk with some food at the hotel but I didn't pay attention to what they had. Hope this helps
1 vote
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What are the weekday hours for the lounge on the concierge floor?
The weekday hours of our concierge lounge on the 14th floor are 6:30 AM-8:30 AM (with the exception of Monday) & 5:30 PM-7:30 PM (with the exception of Friday).
2 votes
Previous
"Red Roof Inn"
"Higher floors for best views"
"most rooms are situated with decent views I always get the view of the parking deck !"
"none of the windows can open, and there is a strong smell of chemical perfume in the rooms"
"Get a low floor to walk in case the elevators are slow, as they were when we were there."
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PRICE RANGE
US$84 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn bloomingtonbloomington holiday inn
LOCATION
United StatesMinnesotaBloomington
NUMBER OF ROOMS
430
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