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Crowne Plaza Hotel Minneapolis - Airport West Bloomington

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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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806 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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Showing 797: English reviews
Minneapolis, Minnesota
2 reviews
Reviewed 13 September 2014

I'm always amazed how wonderful everyone is at the hotel. There are some people in particular that go out of their way to help make me feel at home. In Particular Ashley, Courtney and Tyrone at the reception. Vicki in the restaurant and best of all the manager Julia! I was there for a full week last week and will... More 

Helpful?
Thank dkreeve1959
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

We all thank you for the wonderful review and for always choosing our hotel. Thank you. More 

Liberty Twp, Ohio
Level Contributor
124 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 September 2014

Very good location for the airport (about 10 minutes to the east), Mall of America (about 5-10 to the east), downtown Minneapolis (about 15 minutes). The hotel was clean and up to date. The room was clean and up to date. Staff was very helpful and friendly. If you're in need of a location south of town, I would recommend... More 

Helpful?
Thank mybav60
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the great review. We appreciate it. More 

Minneapolis, Minnesota
Level Contributor
196 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 9 September 2014

A very early flight, the hotel's location and the fact it's one of my favorite chain hotels, made picking this hotel a no brainer. But, this super disappointed traveller called the front desk to voice displeasures. The beds were thin, low and old looking (not like the tall fluffy ones we had just the week before in DC.) The bed... More 

Helpful?
Thank cwhich5
HolidayInnMG, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for your feedback. I apologize for the problems you encountered during your visit with us. We take great pride in providing outstanding service and accommodations and hope to have another opportunity to serve you in the future. More 

Detroit Lakes, Minnesota
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 September 2014

We pd way too much to stay here, but needed a bed & other hotels we checked were full. Great beds, free parking, decent free wifi (tho not great), nice front desk staff, quiet room (they put us on the 'quiet floor'. Because of the pool, I know there were plenty of kids in the hotel, but we didn't hear... More 

Helpful?
Thank rfalstad
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the review. We appreciate you sharing your experiences with others and giving us some useful feedback. More 

1 review
Reviewed 1 September 2014 via mobile

It was a great location to get to mall of america. Kind of pricey for the room but the service was excellent. I would stay here again. The room was clean. The pool was nice and open late. The resteraunt was kind of pricey for the drinks but the food was hot and tastes great!

Helpful?
Thank Chasity H
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for taking the time to write this nice review. We appreciate you choosing us and giving us the feedback. More 

Troy, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2014

I have stayed at this hotel many times while visiting my son who lives in the area. Whenever I come to Minneapolis I stay at this hotel. The location is very close to the airport. You have easy access to many restaurants and the Mall of America via the freeway or American Blvd. The hotel has an awesome hot breakfast... More 

Helpful?
1 Thank IL_PADRINO2008
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! What a great review! Thank you for making our home your home. More 

Minneapolis, Minnesota, United States
1 review
Reviewed 28 August 2014

I LOVE this hotel! The staff is what truly makes this hotel a 5 star hotel. I stay here often for work as well as utilize their meeting spaces. Every morning Ashley and Courtney welcome me with a warm smile and make sure my stay is going well. Jill and Morgan the event coordinators are equally amazing. They check in... More 

Helpful?
Thank Shawna L
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the great review! This review and you are so appreciated. More 

Laurel, Maryland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 August 2014

I wanted to LOVE this hotel. After reading all the reviews, I really thought this was going to be a perfect stay. It was not, not because of anything major, just a lot of small things that left me feeling so, so about this hotel. Overall we had a pleasant stay. The room was clean when we checked in, staff... More 

Helpful?
Thank CJN_Travels
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you. This is a very fair review given the information you have shared. I am anxious to use this review for training purposes. We are always trying to illustrate to the staff how the small things change a guests perception of the experience they are having. Thank you for staying with us and I hope you will stay with... More 

Thief River Falls, Minnesota
Level Contributor
105 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 27 August 2014

We stay here often. It's generally very good. When you book, if you or your children are not going to swim, ask for the west tower away from the pool. Quieter, no chlorine. To do that, make sure you speak to the hotel directly. The IHG 800# doesn't seem to effectively communicate with the local hotel. The business center is... More 

Helpful?
Thank Philip M
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for taking the time to share this great review. We appreciate you staying with us and sharing advice. Only one thing though, the pool is in the west tower and it is the south tower that is away from the pool. Good advice though. We hope you come back to stay with us again. More 

Perth, Australia
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 27 August 2014 via mobile

Very friendly staff, from the transfer drivers tight through to the housekeepers. Not only friendly, but very bubbly. Room was clean and bathroom was quite adequate' size wise. We stayed on the women's only floor which had a few nice little perks and was accessible only by key card. Fitness centre was fine but not enough cups for the water.... More 

Helpful?
1 Thank Sythie
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the great review. We love reading posts like this. Thanks again! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55427
Region: United States > Minnesota > Bloomington
Price Range: €80 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN
Hotel Style:
#4 Best Value Hotel in Bloomington
#5 Business Hotel in Bloomington
#5 Green Hotel in Bloomington
#11 Romantic Hotel in Bloomington
#11 Family Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Women's floor”
 of 5 bubbles emeehan, 17 Nov 2016 | Read review
“avoid pool side rooms on weekends, 5th floor is quiet”
 of 5 bubbles markgG7140UX, 23 Oct 2016 | Read review
“Higher floors better.”
 of 5 bubbles iamabum4ever, 10 Oct 2016 | Read review
“Avoid the ground floor because of loud doors.”
 of 5 bubbles ruddlin, 3 Oct 2016 | Read review
“Junior suites offer a nice sitting area, separate from the bed and include a Microwave and fridge”
 of 5 bubbles beatwalker, 20 Sep 2016 | Read review
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