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Crowne Plaza Hotel Minneapolis - Airport West Bloomington

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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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831 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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Showing 822: English reviews
Hood, Virginia
Reviewed 13 November 2014

The rooms were fine with reasonably clean and modern rooms. However when it came time to eat dinner the only option was a small menu offering that was not much more than bar food. It was decent bar food but not what I expected from a hotel of this size. With so many other lodgings within a close proximity I...

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Helpful?
Thank Herbert E
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Herbert E, Thank you for leaving a review regarding your stay with us. I am very appreciative of your generous rating and glad to learn that you found comfort in the room you have stayed at. On the other hand, It is regretful that your dining experience in our hotel fell below your expectations. Rest assured your comments and...

Reviewed 13 November 2014

Brenda is amazing!! Awesome customer service and very friendly, she was the best part of my week long stay. The bad part of the hotel is there is no little store inside for people who forgot important items (such as toothpaste, q-tips, etc.)

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Helpful?
Thank Michael R
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Michael, Thank you for the great review and acknowledging the outstanding service that Brenda provides. Our hotel does provide basic items free of charge such as toothpaste, toothbrush, combs, etc. We also plan to provide a small gift shop area at some point in 2015. Thank you again for all your feedback.

Minneapolis, Minnesota
Reviewed 13 November 2014

The hotel is good, the restaurant has a good menu, food, and bar selection. The shuttle provides excellent service. Brenda, my shuttle driver, was efficient and we arrived in a timely manner. She was very good at explaining her route.

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Helpful?
Thank Mary B
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for staying with us and the great review. We are fortunate to have Brenda on our team and appreciate the comments about her service. We look forward to seeing you again.

Harrison Township, Michigan, United States
Reviewed 12 November 2014 via mobile

Sai always makes the visits a blast and full of laughter. She was delightful and helpful finding menu items to order and willing to go the extra mile to even get me the silly plain chips I wanted with my sandwich!

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Helpful?
Thank Deb E
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Deb, Thank you for the great feedback about Sai. Our entire team makes an effort to make all our guests feel welcome and it is great to hear that Sai exceeded your expectations. We hope to see you again soon.

Willmar, Minnesota, United States
Reviewed 11 November 2014

The hotel was very clean and organized, and the staff there were very accommodating.Brenda, our shuttle service driver to Mall of America left a lasting impression. She welcomed each passenger on the bus and she even gave us suggestions on places to eat,good bars etc...as we don't know the cities very well. Her recommendations were fabulous. Brenda def is a...

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Helpful?
Thank Justine D
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Justine, Thank you for the 5 Star review. We appreciate your kind words about the hospitality our team provides and your special mention of Brenda's outstanding service. We appreciate your loyalty and look forward to seeing you next time.

Howell, New Jersey
Reviewed 8 November 2014

My daughters and I spent a couple of nights here on our recent trip to Minnesota. The hotel was a good deal. The property was attractive, nice lobby, elegant lighting. Our room was clean and attractive. The hotel bar had some decent beer on tap - I was pleased to find they had Summit Winter :) There were three of...

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1Thank GuildWarsQueen
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for staying with us and it is great to hear you and your daughters had a nice visit. Sounds like our service, restaurant, and complimentary Wi-Fi helped make it a great stay. We appreciate your recommendation and look forward to seeing you again.

Reviewed 8 November 2014

The hotel was wonderful. And the staff were extremely accommodating and friendly. Douglas, our shuttle driver was the best in the city. We got exactly were we were going and in an extremely timely manner! We love you Douglas!

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Thank Laura R
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Laura, Thank you for staying with us and your great review. We appreciate the hospitality that our entire team provides and we are fortunate to have Douglas on our team. We look forward to seeing you again.

Littlehampton, United Kingdom
Reviewed 7 November 2014

The Crowne plaza Bloomington is a good place to stay. I was there for a week on business and the shuttle service took me wherever I needed to go. The reception staff were great.....( Courtney always had a smile......Ashley made sure to speak whenever she saw you....Nussara was always there to help.....) Not the best value for money as you...

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Thank Brian D
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Brian, Thank you staying with us and providing your feedback. I appreciate you complimenting a few key members of our team and we hope to see you again in the near future. Your business is much appreciated.

Binghamton, New York
Reviewed 7 November 2014

I have been staying at this hotel, every week for many weeks. I have recently changed job locations and will not be back. I will miss this place immensely! The hotel is clean, convenient, comfortable and great value for the money. The best part of this hotel is the incredible staff! Immediately, as you enter the lobby, you might be...

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Helpful?
Thank NYMako
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you so much for the kind words about our entire team. We hope you will have the opportunity to visit us again in the future but until then we wish you the best of luck in your new location. Once again, thank you for your loyalty and feedback.

Ryan, Iowa, United States
Reviewed 7 November 2014

We were very impressed with our rooms and the restaurant. Everybody was very helpful and friendly. What stands out the most is when we went to Mall of America we didn't want to wait for our "Bus" so we called to see if the shuttle could come and get us and we were informed they were about 5 minutes out....

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Helpful?
1Thank Lynn R
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Lynn, It is great to hear you were impressed with both our rooms and the restaurant. We strive everyday to provide great service and it is wonderful to hear that Brenda exceeded your expectations. We look forward to seeing you again when you visit the Minneapolis area.

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Near Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55437-1002
Region: United States > Minnesota > Bloomington
Price Range: €82 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN
Hotel Style:
#5 Green Hotel in Bloomington
#5 Business Hotel in Bloomington
#11 Family Hotel in Bloomington
#11 Romantic Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and other travellers.
11 questions
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1 day ago
Iowa City, Iowa, USA
over a year ago
Waterloo, IA
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Questions? Get answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Poolside rooms are available.”
117JULIEM, 9 Apr 2017 | Read review
“6th floor is the top I'd try that next time.”
ArubaOwner, 20 Feb 2017 | Read review
“No heat in room.”
campgrafton, 27 Dec 2016 | Read review
“away from elevator, highest floor”
  • Really decent products
  • Coffee and Ice Bucket
  • Huge, walk in shower
  • Sleek, modern, very clean
dre51, 13 Dec 2016 | Read review
“Women's floor”
emeehan, 17 Nov 2016 | Read review
5 of 5