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Homewood Suites by Hilton Minneapolis - Mall of America

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Homewood Suites by Hilton Minneapolis - Mall of America
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1,006 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Minneapolis - Mall of America
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Showing 1,000: English reviews
Thunder Bay, Canada
Reviewed 29 May 2016

As the title indicates, the location of this hotel is convenient since it is close to the airport and just across the street from the Mall of America which is a short and easy walk to. The kitchenette suite we had was nice and clean, but most of the dishes which were supposed to be clean were dirty. The complimentary...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Otto A
Management response:

Dear Otto, We sincerely apologize that your stay did not meet expectations. Your comments will be shared with the appropriate staff to improve our qualities and services. If you still are having issues with your hotel bill, or need any questions answered, I would be more than happy to help you out. Ryan Schmit General Manager 952-854-0900

Dayton, Ohio
Reviewed 26 May 2016

We stayed here while in town for a funeral. The staff could not have been more accommodating. Nearly 15 family members came to see us and we had plenty of space in common area. Staff helped with everything. Awesome!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Y1156FLbriana
Management response:

Dear Valued Guest, Thank you for posting such wonderful comments about the staff!! Your review with be shared and celebrated with the entire team. It was an unfortunate reason that you had to make the trip, but we are glad we could make it better during a difficult time. Our thoughts and prayer are with you and your family. Ryan...

Saskatoon, Canada
Reviewed 25 May 2016

We came to Minneapolis for Blue Jay games and our stay was wonderful. The room was great and the breakfast and evening snacks were very good. The proximity to the Mall of America and to the Metro Train worked out very well. No complaints and we would stay again without hesitation.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank RetiredSpendItAllNow
Management response:

Dear Brian, Thank you for the fantastic review! The great comments you posted will be shared with the entire team. Hope you enjoyed the game!! Please come see us again soon! Ryan Schmit General Manager

Winnipeg, Manitoba
Reviewed 25 May 2016

A nice hotel with a great location, in case you didn't read the Title. Directly across from the LRT at the Mall of America, and close to the airport, this hotel provided an excellent base of operations for our stay in Minneapolis. As we were there mainly to see the Twins play baseball, the proximity to the LRT was unmatched....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank DigitalCameraguy
Management response:

Dear Valued Guest, Thank you for taking the time to post a review on TripAdvisor! Your fantastic comments will be shared with the entire team! We are glad the location fit your needs and we look forward to your next trip into Minneapolis! Ryan Schmit General Manager

Wausau, United States
Reviewed 24 May 2016

Literally the only person out of the 6 associates that I spoke with during my attempts to make the reservation and during the process of dealing with the failure or lack of customer service was miss Rhoda. I made the reservation only after I was guaranteed by multiple associates that the hotel would pay for the taxi fair for my...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank Michael L
Management response:

Dear Michael, I apologize but I have not received any messages for the incident you are reporting. If you would like to contact me at my phone number below and discuss this in further detail, I would be more than happy to. I will also follow-up with the other associates you mentioned to see if I can get a little...

Pen Argyl, Pennsylvania
Reviewed 18 May 2016 via mobile

Very nice room. Breakfast every morning downstairs. Across the street to Mall of America or the Light Rail. Light Rail is easy access to Target Field (Twins Basball) or US Bank Stadium (Vikings Football).

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Helpful?
Thank delieberman
Management response:

Dear Valued Guest, Thank you for the great review! I'm glad the location was convenient for your travel needs. We hope to see you again soon on your next trip to Bloomington! Ryan Schmit General Manager

Iowa City, United States
Reviewed 17 May 2016

Hotel is dated. Had trouble with the plumbing. Internet that comes complimentary with room is extremely slow. Upgrading will cost you for EACH device you use -- PRICEY! It is close to the train, which is helpful for business travel. If the Mall of America is your thing, then this is close as well.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jeanne M
Management response:

Dear Jeanne, Thank you for taking the time to post a review and for the feedback. We are addressing the issues with condition, and the good news is there's a much needed renovation coming early next year. I will also look into the issues with Internet speed, and I apologize for any incovenience it caused. Thanks again! Ryan Schmit General...

Omaha, Nebraska
Reviewed 16 May 2016

Stayed here for a few days, just to visit Mall of America. Had a couple one bedroom suites amongst families and we all close to each other. We walked to the mall everyday, even though it was 0 degrees outside. It was a quick walk and weren't affected by the blistering cold, too much. Good value hotel, easy MOA access.

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Helpful?
Thank dillbud
Management response:

Dear Valued Guest, Thank you for the feedback and for submitting a review! We are glad that our location was convenient access to the Mall of America. Wish I could have done something about our frigid weather here in the north!! Ryan Schmit General Manager

Mesa, United States
Reviewed 13 May 2016

This is a nice hotel near a big mall with easy access to airport and many eating places. The staff are very helpful and friendly and the rooms are clean and comfortable. I would stay here again if I was back in the area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Julia W
Management response:

Dear Julia, Thank you for the great feedback! We're glad that we met your expectations! Please come see us again soon! Ryan Schmit General Manager

North Liberty
Reviewed 12 May 2016

We stayed at this facility because we love the Homewood Suites franchise and the homelike atmosphere they try to convey to their guests. When we decided to visit the Mall of America, we were excited to see a Homewood Suites so close to the mall. Our experience was not what we expected. When we arrived to the front desk, we...

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Helpful?
Thank Lisa M
Management response:

Dear Lisa, Thank you for the feedback. I sincerely apologize for the unpleasant experience. It sounds like right from the start, we failed at any first impression. I'm disappointed to hear that our staff was not overly friendly. They are on the front-line to ensure that all of our guest feel almost overwhelmed when greeted at check-in, and anything less...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Homewood Suites Minneapolis Mall of America is located directly across the street from America's largest indoor shopping complex. We are centrally located and only a few miles from Minneapolis-St Paul and minutes from the airport. Guest enjoy the comforts of home with our one or two-bedroom suites that include a stove, refrigerator and dishwasher as well as complimentary wireless internet. Complimentary full hot breakfast is served daily with free evening dinner available Monday-Thursday. Park and Fly packages available. ... more   less 

Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Address: 2261 Killebrew Dr, Bloomington, MN 55425
Region: United States > Minnesota > Bloomington
Price Range: €101 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Homewood Bloomington
Hilton Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, MN
Hotel Style:
#8 Family Hotel in Bloomington
#9 Romantic Hotel in Bloomington
#12 Business Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Minneapolis - Mall of America staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Minneapolis - Mall of America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose top floor and away from elevator”
vicjmb, 9 Apr 2017 | Read review
“Rooms on higher floors,are the best,and facing the mall,are awesome!”
sylviad259, 25 Mar 2017 | Read review
“Choose a different hotel...”
K6345OQjohnr, 1 Mar 2017 | Read review
“Higher floors facing the Mall are best view!”
jctraveler75, 28 Feb 2017 | Read review
“The rooms with greater numbers (ex. 711 instead of 701) are further from the elevator and therefore, more quiet.”
petethebird85, 5 Dec 2016 | Read review
5 of 5