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Homewood Suites by Hilton Minneapolis - Mall of America

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Homewood Suites by Hilton Minneapolis - Mall of America
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961 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Minneapolis - Mall of America
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Showing 955: English reviews
Lincoln, Nebraska
Reviewed 31 May 2016 via mobile

Hotel was perfect for our visit to MOA. Directly across the street and the hotel offers a shuttle. The rooms are super clean, could use a little update, but not much. I would suggest more staff to help with breakfast, it was not well stocked and ran out of plates and coffee several times. A bathroom closer to the pool...

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Helpful?
Thank Watson w
Management response:

Dear Watson, Thank you for the review. We are glad you had a great experience! We will certainly look at the areas you mentined to better improve our services and efficiencies. We do hope you consider staying with us next time you are in Bloomington! Ryan Schmit General Manager

Lakeville, Minnesota
Reviewed 31 May 2016

The weekend was fantastic! I set up a block of rooms for my family that were coming in for my son's wedding. The whole experience from setting up the contract to my family's stay was great. This hotel was perfect in every way. The hotel rooms were all very spacious and the location can't be beat. There is a complimentary...

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Helpful?
Thank ahorn3462
Management response:

Dear Valued Guest, We will definetly celebrate and commend the staff over this great review! We are thrilled that your stay was fantastic!! Please do come back and stay with us very, very soon!! Ryan Schmit General Manager

Murray, Utah, United States
Reviewed 31 May 2016

Staff was friendly, housekeeping fantastic. Only complaint is if they tell you they are going to send an email receipt, make sure you stay there until they do because both weeks I was there I told me they would email me the receipt, but didn't. I had to call back to request it.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Dan L
Management response:

Dear Dan, Thank you for the great review! Apologies for not being able to send you a receipt when you requested. I will make sure to pass that feedback on to our Front Desk staff so we can make sure we promptly deliver receipts. Ryan Schmit General Manager

Gilbert, Arizona
Reviewed 30 May 2016

Great place to stay! Lovely facilities, great location, super friendly staff! We booked this trip without knowing "how close" the Homewood suites were to our primary destination for the visit and were pleasantly surprised Great place

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank march750
Management response:

Dear Valued Guest, Thank you for the fantastic review! We are thrilled that our location, service and amenities fit your needs. Please come and stay with us again soon!! Ryan Schmit General Manager

Lansing, Kansas
Reviewed 30 May 2016

Great staff, but the hotel in my opinion is run down. Check in was slow and took way too long. We had to switch rooms because of what my family thought was cigarette smell. I thought it was more of an old wet musty smell. The second room had the same musty smell, but also had another bad smell with...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Aliven913
Management response:

Dear Valued Guest, Our sincere apologies that our hotel did not meet your expectations. It is our hope that you would return. If you wish to contact me to discuss your stay in further detail, please do not hesitate to reach out to the phone number below my name. Again, our apologies. Ryan Schmit General Manager 952-854-0900

Thunder Bay, Canada
Reviewed 29 May 2016

As the title indicates, the location of this hotel is convenient since it is close to the airport and just across the street from the Mall of America which is a short and easy walk to. The kitchenette suite we had was nice and clean, but most of the dishes which were supposed to be clean were dirty. The complimentary...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Otto A
Management response:

Dear Otto, We sincerely apologize that your stay did not meet expectations. Your comments will be shared with the appropriate staff to improve our qualities and services. If you still are having issues with your hotel bill, or need any questions answered, I would be more than happy to help you out. Ryan Schmit General Manager 952-854-0900

Dayton, Ohio
Reviewed 26 May 2016

We stayed here while in town for a funeral. The staff could not have been more accommodating. Nearly 15 family members came to see us and we had plenty of space in common area. Staff helped with everything. Awesome!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Y1156FLbriana
Management response:

Dear Valued Guest, Thank you for posting such wonderful comments about the staff!! Your review with be shared and celebrated with the entire team. It was an unfortunate reason that you had to make the trip, but we are glad we could make it better during a difficult time. Our thoughts and prayer are with you and your family. Ryan...

Saskatoon, Canada
Reviewed 25 May 2016

We came to Minneapolis for Blue Jay games and our stay was wonderful. The room was great and the breakfast and evening snacks were very good. The proximity to the Mall of America and to the Metro Train worked out very well. No complaints and we would stay again without hesitation.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank RetiredSpendItAllNow
Management response:

Dear Brian, Thank you for the fantastic review! The great comments you posted will be shared with the entire team. Hope you enjoyed the game!! Please come see us again soon! Ryan Schmit General Manager

Winnipeg, Manitoba
Reviewed 25 May 2016

A nice hotel with a great location, in case you didn't read the Title. Directly across from the LRT at the Mall of America, and close to the airport, this hotel provided an excellent base of operations for our stay in Minneapolis. As we were there mainly to see the Twins play baseball, the proximity to the LRT was unmatched....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank DigitalCameraguy
Management response:

Dear Valued Guest, Thank you for taking the time to post a review on TripAdvisor! Your fantastic comments will be shared with the entire team! We are glad the location fit your needs and we look forward to your next trip into Minneapolis! Ryan Schmit General Manager

Wausau, United States
Reviewed 24 May 2016

Literally the only person out of the 6 associates that I spoke with during my attempts to make the reservation and during the process of dealing with the failure or lack of customer service was miss Rhoda. I made the reservation only after I was guaranteed by multiple associates that the hotel would pay for the taxi fair for my...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank Michael L
Management response:

Dear Michael, I apologize but I have not received any messages for the incident you are reporting. If you would like to contact me at my phone number below and discuss this in further detail, I would be more than happy to. I will also follow-up with the other associates you mentioned to see if I can get a little...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Homewood Suites Minneapolis Mall of America is located directly across the street from America's largest indoor shopping complex. We are centrally located and only a few miles from Minneapolis-St Paul and minutes from the airport. Guest enjoy the comforts of home with our one or two-bedroom suites that include a stove, refrigerator and dishwasher as well as complimentary wireless internet. Complimentary full hot breakfast is served daily with free evening dinner available Monday-Thursday. Park and Fly packages available. ... more   less 

Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Address: 2261 Killebrew Dr, Bloomington, MN 55425
Region: United States > Minnesota > Bloomington
Price Range: €104 - €239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Homewood Bloomington
Hilton Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, MN
Hotel Style:
#8 Family Hotel in Bloomington
#9 Romantic Hotel in Bloomington
#13 Business Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Minneapolis - Mall of America staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Minneapolis - Mall of America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with greater numbers (ex. 711 instead of 701) are further from the elevator and therefore, more quiet.”
 of 5 bubbles petethebird85, 5 Dec 2016 | Read review
“Rooms with an Odd number were away from the street.”
 of 5 bubbles 608heatherm, 3 Nov 2016 | Read review
“First floor is nice if you need accessibility, and/or if you have a pet. The 4th or 5th floor are great for bigger families/parties.”
 of 5 bubbles 865wingm, 4 Sep 2016 | Read review
“Make sure you are high enough to get a good view”
 of 5 bubbles dkitchen794, 14 Jul 2016 | Read review
“Room 306 was very close to the elevators”
 of 5 bubbles cathylV2470LN, 5 Jul 2016 | Read review
5 of 5