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All reviewslaser tagpizzaall ageswater park iscinnamon rollsroom was cleanlazy riverbirthday partysnack barthe grilladult beveragesthree bearslife jacketsa lot of funhot and cold itemspool areagreat stay
Checked out after 1 night.
Traveling for business, I look for wired internet for better security with a travel router versus the open Wi-fi. Their wire system does not support travel routers and travel router will not work. I left this property after 1 night...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 4 weeks ago
Thank you for your recent stay with us and reviewing our property. I am pleased to see your high rating with regards to the cleanliness of our hotel. On other hand, I am sorry that our internet set up fell short of your...More
Six kids (12-4) and three sets of adults, how much more fun could you ask for? Three Bears waterpark allowed all kids to enjoy themselves and more.
The waterpark I felt was clean, there was activities for all ages in our party. The only real...More
the boys had their bunk bed room which was fun. They also got to play X-box. the hotel staff was excellent and answered all my questions and were very helpful. The water in the lazy river was a little too cold for them. We were...More
Thank Deb A
Response from Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 11 January 2018
Thank you Deb A-
Thank you for staying with us and taking time to review our facility! I'm happy to read that the grandkids had a blast in the bunk room with the Xbox one. We will do our very best to continue to improve...More
We booked a Lazer tag hotel package...which is where my kids (12 & 11) spent to majority of the time...so definitely the way to go... The room was clean & spacious... but the one bed (the one we ended up on) has busted springs that...More
We stayed over the Thanksgiving weekend & our stay was a little disappointing. Our room was fine & beds were comfortable. But, at midnight I woke up to hear our neighbor talking on his phone. He wasn't yelling, but talking loudly. After listening to his...More
Response from Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 6 December 2017
Thank you so much for your review and candor. I'm very sorry to hear after speaking to your neighbor about the noise that they took it to an unexpected level. I had the pleasure of serving our guests that night and the safety/security...More