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Hyatt Place Grand Rapids-South

Expedia.comUS$174*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hyatt Place Grand Rapids-South
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492 Reviews from our TripAdvisor Community

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Showing 491: English reviews
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Willow Springs, Illinois
Reviewed yesterday NEW

Hyatt needs to revamp their group booking computer forms. The discounted room rate and tax exemptions are not accurately shown on the final confirmation form. I blocked 12 rooms and had to explain the inaccuracies of the reservation system to twelve people as they reserved a room from the blocked space. If it wasn't for the incredible customer service by...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank donaldbE8769RZ
Winchester
Reviewed yesterday NEWvia mobile

Over all this hotel was wonderful! A little on the expensive side and there's been better dining at the $50/ night hotels I've been to, but it was very very nice and the staff was great. Definitely Wonderful for a relaxing getaway!

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Helpful?
Thank Brianna B
Farmington, Michigan
Reviewed 3 days ago NEW

We had a wonderful stay. Our check-in person was most kind to direct us to a quieter room amidst all the softball and soccer players also staying there for their tournaments. We appreciate the additional advice - thank you!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Marzoo
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Marzoo, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Jeffrey Lawn General Manager

Fortaleza, CE
Reviewed 4 days ago NEW

My recent experience during my 1 night stay was very good. Service at the reception is friendly and check-in went smooth. The rooms are really nice and well furbished. All amenities are present. WIFI is free and of good speed. A positive point is always the Wall Street Journal that is available which you can read during breakfast. Quality of...

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Helpful?
Thank AvdV80
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear AvdV80, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, amenities ample and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Jeffrey Lawn General Manager

Lansing Michigan
Reviewed 1 week ago

The Room My room was on the second floor. I rented a King Suite for two nights. The size of the room was of a medium size. The room was clean and furniture and fixtures were in working order. The Suite came with a small fridge/freezer. There was a sitting room with a TV that could be seen from the...

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Helpful?
Thank SunnyWatson
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear SunnyWatson, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to...

Columbus, Ohio
Reviewed 1 week ago via mobile

Was only in for one night, but was perfect. Nice little bar with beer and wine and a great hot breakfast with many options. Organic and natural items including eggs, sausage, cereal, yogurt, fruit, breads, coffee and juices. Accommodations were clean, quiet and comfortable.

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Helpful?
Thank Chris S
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Chris S, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and accommodations pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Jeffrey Lawn General Manager

Midland, Michigan
Reviewed 1 week ago

We stayed at the Hyatt the night before my surgery. It was great to be in a nice hotel and be so close to the hospital for my early morning surgery. The staff was friendly and the rooms were clean and spacious.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jenny C
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Jenny C, Our staff makes sincere hospitality their priority; I’m glad we could provide some comfort prior to surgery. Reflections like yours allow us to monitor our guest experience. Thank you for your time in reviewing your stay. Best Wishes, Jeffrey Lawn General Manager

Ocean City, Maryland
Reviewed 1 week ago

The hotel was very nice and the service was excellent. The check in and bar- restaurant service was professional and friendly. The hotel is in a great location next to shopping and a number of different types of eating establishments. We thoroughly enjoyed our stay and would return!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank richardmB3965HX
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear richardmB3965HX, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Jeffrey Lawn General Manager

Macomb, Michigan
Reviewed 1 week ago

Great stay! Hotel was clean. Room was nice. Only complaint is when using the shower, water seems to drip onto the floor. Shower door in king bedroom only closes half of the stall, resulting in half the stall being open and water dripping onto the floor. Other than that, very nice room!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank momof2lefties
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear momof2lefties, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Jeffrey Lawn General Manager

Reviewed 1 week ago via mobile

Convenient location off the freeway. Hotel lobby minimalist but sufficient. The room was clean with plenty of room for two in the king room. Did not use amenities so cannot comment on pool or fitness room.

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Helpful?
Thank Matthew K
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Matthew K, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Best, Jeffrey Lawn General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is located just 12 miles outside the city center, far enough to be quiet, but close enough to be convenient. A golf course and park are less than two miles away, and we’re near Lake Michigan and area universities. Experience Hyatt’s incredible service and comfort here. We offer studio, standard and accessible suites, each one beautifully furnished and including amenities like comfortable signature bedding.Free Wi-Fi runs throughout our hotel, and you can also visit our fitness center and dining facilities 24 hours a day. Our indoor swimming pool is naturally lit, and our gym features modern Life Fitness cardio equipment. If you’re organizing a meeting or social function, take advantage of the area’s largest event space, at 1,200 square feet of flexible, modern rooms, holding between 12 and 120 people.We also offer special packages and amenities to event organizers, including special room rates for groups using 10 or more rooms and an exclusive online group booking page. Our event planning officials will help make organization and execution of your event easy and smooth, so you can focus on that important meeting or your special day. Your guests can focus on your event, and in their free time they can enjoy the hotel and area’s many recreation and entertainment options. ... more   less 

Additional Information about Hyatt Place Grand Rapids-South

Address: 2150 Metro Ln SW, Wyoming, MI 49519-9692
Region: United States > Michigan > Kent County > Wyoming
Price Range: €133 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Grand Rapids-South 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Hyatt Place Grand Rapids-South Hotel Wyoming
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Grand Rapids-South staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Hyatt Place Grand Rapids-South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not recommend room at the South side where the dumpster is located. Rest of the rooms are fine.”
BusyWife, 9 May 2017 | Read review
“Rooms on top floor has better view”
cancer14780, 9 May 2017 | Read review
“Find out if a sports group is staying and ask to be far away”
jenniferk978, 25 Apr 2017 | Read review
“All rooms are spacious. Higher corner rooms”
J2028YOgracec, 28 Mar 2017 | Read review
“Ask for the high floor guest rooms with separate sleeping and living areas.”
  • High Floor guest room 2 Queen
802nathanc, 24 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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