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The staff was very accommodating, let us and the team hang out in lobby area. Rooms were nice. Great to have hot breakfast available and snacks later on. Computer and ATM in lobby also very helpful. WiFi was easy to connect to and worked well.
Stayed here for one night in October when my friends and I went to see the show "Wicked" at the DeVos Theater. As soon as we entered the hotel lobby we could tell me had made an excellent choice. The hotel was beautiful and every...More
Response from TeamConcord, Manager at Hyatt Place Grand Rapids-SouthResponded 4 February 2018
Thank you for your wonderful compliments! We are glad that you had a comfortable stay and that you enjoyed our hotel. Our entire staff works hard daily to meet and exceed our guests' expectations so we're pleased that we accomplished this during your...More
We just stayed one evening and enjoyed our stay. No issues checking in, the room was spacious, comfortable and clean. There were several families and we had no issues getting together in the common areas to socialize, even late into the night. It has good...More
Staff wore many hats but still got job done. Hotel allowed us to use common space for gathering and never bothered us or made us felt unwelcome. Room was clean and comfortable. Layout and decor was more up to date than average mid priced hotelsMore
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Response from TeamConcord, Manager at Hyatt Place Grand Rapids-SouthResponded 31 January 2018
Dear bhchan, thank you for letting us know how we are doing with your review. Our friendly staff is always looking for ways to make sure each guest has a pleasant and unique experience. We have shared your compliments with them and they hope to...More