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Quality Inn & Suites

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Quality Inn & Suites
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75 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Clifton, New Jersey
Reviewed 2 January 2017 via mobile

After speaking with the owner, (Luke) he informed me that he recently (October) purchased the hotel and is doing many upgrades. Many of which are unseen by the public (new water heaters, etc...). There are many items which need minor work but the hotel is clean and the staff are pleasant. We were there during Christmas and New Years. New...

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Helpful?
Thank ChiariDad
Marietta, Georgia
Reviewed 26 December 2016 via mobile

We have stayed at this place many times while visiting family in Waterford, it seemed fine a few years ago, gone steadily downhill. This time was the worst, when we walked into the room it was dirty, stains even on the tissue box, the beds looked like they had been slept in, I had to cover the chairs with towels...

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Helpful?
Thank Suzie2014
Waterford H, Manager at Quality Inn & Suites, responded to this review

We apologize for your inconvenience. We are going through many renovations and working on everything so we can exceed your expectation. We hope to earn your business in the future so we can prove all the positive changes. Quality Inn & Suites

Lincoln
Reviewed 21 September 2016

good location, average room, poor breakfast, good coffee. FILTHY BATHTUB AND SHOWER CURTAIN. i complained to the morning desk help. and the blonde housekeeper was there. she said she would take care of it. the shower curtain was changed. but the tub surround remained filthy. and a terrible odor in the room. room 154

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Helpful?
1Thank Lori C
Waterford H, Manager at Quality Inn & Suites, responded to this review

We apologize for your inconvenience. We are going through many renovations and working on everything so we can exceed your expectation. We hope to earn your business in the future so we can prove all the positive changes. Quality Inn & Suites

Marquette, Michigan
Reviewed 9 September 2016

As others mentioned, the lobby is very nice! The elevator was scary and cramped. It felt like something off a horror movie. Walking in to the room, the bathroom was disgusting, hairs on the toilet and in the tub, soap dripping down the side of the tub and the shower curtains smelled like they haven't been washed since 2010. Stains...

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Helpful?
1Thank koRnguRl81
Rockford, Michigan
Reviewed 22 August 2016

The lobby has a very nice pond with goldfish in it. That sums up the good. Elevator had an odd smell. Our room had a stale smell as well with huge stains all over the carpet. They only give you little square half pillows instead of a normal size pillow. They were very uncomfortable. Upon check in I was notified...

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Helpful?
Thank kristy w
Reviewed 4 August 2016 via mobile

I have no words to describe this place but to warn anyone, pls pls do not book this hotel or even enquire about it. Noise, stain couch, no fridge, lamps and head board is dirty. You can hear next doors and footsteps from next floor up. You hardly get any sleep. The only plus side is big bed. You walk...

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Helpful?
Thank Kobby A
Cadillac, Michigan
Reviewed 19 July 2016 via mobile

The hotel was very clean. The employees were friendly and nice. The kids loved the pool. It was quiet, and the room and bed was comfortable. Only four minor complaint.1) the hallways are EXTREMLY warm. No A/C at all. It's not much of a bother, but it was hot, and who wants to walk outside when it is hot then...

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Thank ws1313777
Miami
Reviewed 19 July 2016

Nice hotel located close to airport. Great Amenities and friendly helpful staff. Third stay at this hotel ... each one nice. Indoor swimming pool so make sure you bring your swimming suit. I would definitely stay here again.

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Helpful?
Thank HooperActive
Reviewed 3 July 2016

I am 7 months pregnant and I also have a 5 year old son. We were moving back from Shanghai, China, so after 24 hours of flights and delays, we got put up in this hotel. Our flight wasn't until late the following day, so when my son woke up at 3:30 am and back to sleep at 1 pm,...

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Thank Alana S
Fort Erie, Canada
Reviewed 30 June 2016

Room seemed okay at first glance but the wifi wouldn't work in the room, the jets in the jacuzzi tub didn't work and the hotel phone system wasn't working so we had no way to contact our family upon our arrival. The A.C. is right by the bed and blows right on you. This gave me a terrible headache and...

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Helpful?
Thank NUTHIN_TO_LOSE

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 7076 Highland Road, Waterford, MI 48327
Region: United States > Michigan > Waterford
Price Range: €81 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Comfort Inn Waterford Hotel Waterford
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
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Grand Rapids, Michigan
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look elsewhere”
 of 5 bubbles kristyw147, 22 Aug 2016 | Read review
“Bring a bathing suit”
 of 5 bubbles HooperActive, 19 Jul 2016 | Read review
“ask for rooms without attaching rooms.”
 of 5 bubbles JoeyK377, 15 Jun 2016 | Read review
“We requested adjoining rooms and got them.”
 of 5 bubbles lionsfan1971, 17 Feb 2016 | Read review
“Get a room not by the elevators and not by the exit door.”
 of 5 bubbles S2951ZUtimp, 26 Jan 2016 | Read review
5 of 5