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We visited the hotel for a sports weekend. The service was excellent by the front desk, bistro, and housekeeping. The room was clean. You can ask for more coffee at the front desk. They don’t have coffee in the lobby like most..hence the extra coffee...More
Thank A TripAdvisor Member
Response from Erica F, General Manager at Courtyard Detroit UticaResponded 15 May 2018
Thank you so much fro reaching out!! I am so happy to hear you had a wonderful stay here with us. I do hope you find yourself back here again as we would love to see you!! Have a fantastic summer and thanks again.
I used to stay at this hotel several years ago for work and after 5 years, just tried it again for the first time this past week. I was pleasantly surprised with the friendly service, cleanliness of my room, and the breakfast menu. I will...More
Response from Erica F, General Manager at Courtyard Detroit UticaResponded 17 April 2018
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
I stayed here for one night. The front desk lady was very nice. My room was spacious, the pillows comfortable. I liked the tv had internet capabikities to be able to watch Netflix, etc. There was a fridge as well. The room did have some...More
Thank Hannah P
Response from Erica F, General Manager at Courtyard Detroit UticaResponded 25 January 2018
Thank you for your response. I apologize that you experienced subpar quality when it comes to your room condition. I have shared your feedback with our team to enhance our service and accommodations. I am pleased that you found the room amenities beneficial to your...More
Surprised to find this hotel at the end of a construction site but it lived up to my standards of a good hotel bright clean rooms helpful staff and close to shopping and restaurants.My only complaint is as all hotels the mattress and pillows were...More
Response from Erica F, General Manager at Courtyard Detroit UticaResponded 5 January 2018
Thank you for your response. I am truly happy you found us!!! I do wish you were more comfortable and I apologize. Please reach out the next time you are in the area and we will make sure you are taken care of.
We stayed for one night in a room with a king bed and a sofa bed. Room was small and the sofa bed was not much bigger than a twin but it worked fine for us. The room was updated, nicely decorated and very clean....More
Thank Elaine C
Response from Erica F, General Manager at Courtyard Detroit UticaResponded 22 November 2017
Thank you so much!!! I am so pleased to hear you had a nice stay and service was great!! If you are ever back in the area again give us a call we would love to see you again.