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Stayed at the Hyatt for two nights but forgot to book another night. Had to move to the Holiday Inn. For starters my room was 175 for a "5" person room. The hotel staff seemed miserable compared to The Hyatt staff. Almost bitter anger when...More
Thank Matthew P
Response from Tom K, General Manager at Holiday Inn Express Hotel & Suites Detroit-UticaResponded 1 week ago
Thank you for letting us know about your recent stay. I am so sorry that it was so disappointing of a stay. Please contact me at Thomas.email@example.com.
I would like to get more specific information about your stay, and see what I can...More
We were on our way home from Cleveland clinic we were very tired from a day of medical appointments so we made a reservation at the Holiday Inn Express Utica. Every one that we came in contact with at this hotel were wonderful they went...More
Thank Robert W
Response from Tom K, General Manager at Holiday Inn Express Hotel & Suites Detroit-UticaResponded 4 February 2017
Thank you for taking the time to share your comments about our recent visit with us at the Holiday Inn Express Utica Michigan. We appreciate your business and hope that you will choose to stay with us again when your travels bring you to our...More
We were made to feel welcome right when we walked through the door. We were chosen as Guess of the Day! The 4th floor rooms have been redecorated and are very sharp looking. I think they are still working on the other floors. A lot...More
Where to begin? The hotel is apparently undergoing a complete renovation but that won't save it. Stayed 4 nights with a large group and not a single nice thing to say about this dump. Toilets run, water pressure lousy, 2 inches of water in the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Detroit-UticaResponded 24 April 2017
Thank you for writing a thorough review about your recent stay with Holiday Inn Express Detroit - Utica, MI. It sounds like we fell below your expectations, especially with the bathroom and the service you received. We take all efforts in delivering true...More
I was really disappointed with this hotel. It was low end, even for a Holiday Inn. There were many problems including...poor wifi connectivity, murky pool water, low quality breakfast options, soft spots in the hallway floors, out dated room furniture, poor quality beds and linens....More
Response from Tom K, General Manager at Holiday Inn Express Hotel & Suites Detroit-UticaResponded 16 March 2017
Thank you for letting us know about your recent stay with us at the Holiday Inn Express Utica. I am sorry that you felt that our Hotel was not to your standards. You may have seen signs in our lobby and elevator. We...More
US$118 - US$174 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express Hotel And Suites Detroit-Utica ,