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Candlewood Suites Detroit - Troy

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#1 of 17 Hotels in Troy
Certificate of Excellence
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Candlewood Suites Detroit - Troy
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334 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Detroit - Troy
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Showing 332: English reviews
Reviewed 22 January 2017 via mobile

First impressions were nothing unusual. I stay in a lot of bed factory hotels so know what to expect. The first room I was given at check-in smelled awful. The friendly receptionist was happy to move my to another. The second room looked OK, so I dropped my bags and went out for dinner. On returning I discovered the bedsheets...

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Helpful?
1Thank James L
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

James L, First of all thank you for taking the time to review our hotel but thank you even more for your business. We really appreciate you letting us know that our hotel has some challenges and we will definitely take this review and turn it into a learning experience for our staff. I would love the opportunity to make...

Middletown, Ohio
Reviewed 19 January 2017

Great value for the price, other hotels in area were 2x as much. Clean modern rooms and amenities and nice work space. Located in quiet area away from major transit but close enough access for ease of dining with many varying options. Very friendly and accommodating staff.

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Helpful?
Thank Coolone66
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Coolone66, Thank you so much for taking the time to review our hotel but THANK YOU even more for your business. Thank you for pointing out how centrally located we are and that our rooms were CLEAN! We know you have many choices when it comes to hotel accommodations in Troy and we are honored you selected us. Kevin Dombrow...

Bethel, Ohio
Reviewed 17 January 2017 via mobile

We have stayed here several times and our experience is always first rate. The front desk easily accommodated our special request. The room was great in all respects: large, clean, and comfortable. It's location was off the main streets, but perfect for going anywhere in this area.

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Helpful?
Thank MarkBethel_Ohio
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

MarkBethel_Ohio, Thank you so much for taking the time to review our hotel but THANK YOU even more for your business. We are so happy to hear that you had a 10 out of 10 experience and that our staff did what it took to make you feel like you were at your home away from home. We know you...

New York City, New York
Reviewed 17 January 2017

This is my second time at this hotel. It is located near lots of restaurants so you won't starve ;-) But - you'll need a car, nothing within walking distance. Also, the hotel doesn't serve breakfast but does offer a pantry where you can purchase cereals, etc. The coffee is free. The rooms do have a sink, electric range top,...

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Helpful?
Thank Charles G
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Charles G. Thank you so much for taking the time to review our hotel but THANK YOU even more for your business. We are so happy to hear that you had a 10 out of 10 experience and that our staff did what it took to make you feel like you were at your home away from home. We know...

Reviewed 17 January 2017

This is an excellent choice in a hotel and a great value. The rooms have everything needed for the most "At Home" experience you could have. The location is in a nice upscale area with lots of great restaurant choices close by. Very clean facility and the staff are friendly. Great for business travelers like me that stay for many...

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Helpful?
Thank Anthony K
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Anthony K. Thank you so much for taking the time to review our hotel but THANK YOU even more for your business. We are so happy to hear that you had a 10 out of 10 experience and that our staff did what it took to make you feel like you were at your home away from home. We know...

Reviewed 11 January 2017

We always stay here when traveling through Troy on our way to or from Florida. This hotel has the nicest, friendliest staff...everyone from front desk personnel to housekeeping has a smile and a "hello ". This is on a constant daily basis ! The staff really seems to enjoy working here and it rubs off on the guests! A special...

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Helpful?
Thank cadillac2
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Cadillac2, Thank you so much for taking the time to review our hotel but THANK YOU even more for your business. It is GREAT to hear you found the staff friendly and engaging and of course we love hearing how CLEAN our rooms were. We strive to make each guest have a 10 out of 10 experience at our hotel...

Reviewed 10 January 2017

The customer services is great. The location is always clean. Ursula has a great personality. She is always friendly and helpful. I love staying at this location. You have a kitchen and a DVD player. You don't have to leave the hotel if you don't want to because they have a store on the first floor. Once I had a...

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Helpful?
Thank Rachel B
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Rachel B. Thank you so much for taking the time to review our hotel but THANK YOU even more for your business. It is GREAT to hear you found the staff (Ursula) friendly and engaging and of course we love hearing how CLEAN our rooms were. We strive to make each guest have a 10 out of 10 experience at...

Seattle, Washington
Reviewed 10 January 2017

I stayed at the Candlewood Suites Detroit-Troy while traveling for business. The hotel staff is extremely friendly and helpful whenever you need anything. The rooms are spacious and very clean. There is also a large desk area for working. The room has a microwave and kitchenette, which was very nice. I would definitely recommend staying here either for business or...

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Helpful?
Thank Sabrina B
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Sabrina B. Thank you so much for taking the time to review our hotel but THANK YOU even more for your business. It is GREAT to hear you found the staff friendly and engaging and of course we love hearing how CLEAN our rooms were. We strive to make each guest have a 10 out of 10 experience at our...

Reviewed 5 January 2017

We stayed at the Candlewood Suites Detroit-Troy over Christmas while visiting family in the area. It was a very convenient on-off from the highway. The room was nice and clean and we really enjoyed staying in the suite with a separate bedroom. We were able to keep the kids separate and there was enough space for the pack n play...

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Helpful?
Thank Ahscameron
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Ahscameron, Thank you so much for taking the time to review our hotel but THANK YOU even more for your business. We are so happy to hear how Clean the room was and that you had everything you needed to make the room feel like home. We know you have many choices for accommodations in Troy, Michigan and we are...

Reviewed 4 January 2017

I stay here very often and the front desk clerks are always wonderful. The gym is adequate for what I need. The cupboard is handy when I forget to go the store or run out of essentials. Overall another great stay.

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Helpful?
Thank Gregory M
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Gregory M. Thank you so much for the amazing review and THANK YOU even more for your continued business. We know we will see you back real soon. Have a great day and Happy New Year. Kevin Dombrow Director of Sales

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suite Detroit Troy is only minutes away from downtown Detroit and Auburn Hills/Pontiac and within close proximity to companies such as Arvin Meritor, BAE Systems, Chrysler, Delphi, General Motors, EDS, New World Systems, SBC Ameritech, and Siemens. If traveling on pleasure visit Detroit s local teams, Red Wings at Joe Lewis Arena,Detroit Tigers at Comerica Park, or visit Ford Field to see our Detroit Lions. MGM Grand Motor City Casino are located within a 25 minute radius. The moment you enter the hotel you will enjoy the warm comforts of home. Offering free high speed internet, relax and enjoy the amenities we have to offer. Each room offers, full kitchen, VCR, and a CD player. Visit our Candlewood Cupboard where you can purchase meals, snacks and sundry items at value prices. So whether you here for the night or a month, take advantage of our comforts. Utilize our complimentary on-site 24 hour fitness and laundry facility. Studio and one-bedroom suites are available. Each suite features living/sleeping area, full kitchen and private bathroom and weekly housekeeping. Standard amenities include a 25' TV, VCR, CD player, hairdryer, iron, ironing board, desk and chair, multiple phone lines, voice mail, a full-size refrigerator with icemaker, stovetop, and a full size dishwasher. Pet Friendly Restrictions apply ... more   less 

Additional Information about Candlewood Suites Detroit - Troy

Address: 2550 Troy Center Dr, Troy, MI 48084-4776
Region: United States > Michigan > Troy
Price Range: €74 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Detroit - Troy 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites
Hotel Style:
#1 Business Hotel in Troy
#1 Best Value Hotel in Troy
#3 Family Hotel in Troy
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Detroit - Troy staff and other travellers.
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Questions? Get answers from Candlewood Suites Detroit - Troy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware that this being a pet friendly property, you may hear the occasional dog.”
 of 5 bubbles Jbncc1701, 13 Feb 2017 | Read review
“Low floors gives you quick access to the cupboard, laundry and fitness center”
 of 5 bubbles LovelyIndigo, 8 Feb 2017 | Read review
“Traveling alone, it was nice to have a first floor room, easy to get my belongings in and out.”
 of 5 bubbles nitroliz, 30 Jan 2017 | Read review
“I always select top level although other rooms have not been an issue.”
 of 5 bubbles Coolone66, 19 Jan 2017 | Read review
“away from the food cupboard/gym/laundry facilities and lobby area is quietest”
 of 5 bubbles cadillac2, 11 Jan 2017 | Read review
5 of 5