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Embassy Suites by Hilton Detroit - Troy/Auburn Hills

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#5 of 17 Hotels in Troy
Certificate of Excellence
GreenLeadersBronze level
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Embassy Suites by Hilton Detroit - Troy\/Auburn Hills
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801 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Detroit - Troy/Auburn Hills
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Showing 773: English reviews
Louisville, Kentucky
Reviewed 16 September 2016

The only problem is there isn't any restaurants or entertainment reasonably close. Embassy Suites are all around great, well managed, clean & customer service oriented. This one exceeds all of those standards. The workout& pool areas are very well kept.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jamsey13
Management response:

Dear jamsey13, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

London, Ontario
Reviewed 12 September 2016

We stayed at the Embassy Suites Troy while attending the Adele Concert in September 2016. I know there are hotels closer to Palace of Auburn Hills but we Love this hotel. The rooms are superb, comfy beds, nice pool/hot tub area with Adult only times from 10 pm to 12 am. The Manager's reception and cook to order breakfast is...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank WMcCallum
Management response:

Dear WMcCallum, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

Toledo, United States
Reviewed 11 September 2016

I love this hotel so much that I am truly upset to say my stay was not to normal standard. The staff did not greet me as a HHonors member upon arrival or departure. The signature Five star services was not present for the morning staff within the lobby. The breakfast staff was nice.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Alicia S
Management response:

Dear Alicia S, Thank you for the review and for your feedback about our property. I will definitely review your feedback with our management team & our Front Desk department . Thanks again for the review and your valued business, and I hope you will consider staying with us again in the future when traveling to our area. Be Excellent!...

Troy, MI, United States
Reviewed 9 September 2016

Good hotel and good staff. The only LARGE problem is the exercise room. Terrible quality for this level of hotel. The treadmills are ALWAYS out of order. If one out of three works properly, that's a good day. Even if it's working there's always at least one issue with the treadmill - unbalanced, keys stick, TV monitor doesn't work, belt...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tim D
Management response:

Dear Tim D, Thank you for the review and for your feedback about our property. I will definitely review your feedback regarding our excerise room with our management team & our maintenance department . Thanks again for the review and your valued business, and I hope you will consider staying with us again in the future when traveling to our...

West Bloomfield, United States
Reviewed 7 September 2016

I have stayed at this hotel many times. I have had nothing but excellent experiences. Never had any problems. Everything is very clean, staff is always very helpful, the swimming pool/hot tub area is my favorite, and no matter what room, I get in the hotel I am always satisfied. The beds are extremely comfortable and I don't want to...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Denise M
Management response:

Dear Denise M, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette,

Waterford, United States
Reviewed 6 September 2016

The hotel was amazing with a great atmosphere. The complimentary breakfast had a lot of variety and everything was delicious. The location was easy to get too and convenient. Family members went into the pool and the hot tub, which is open until midnight. They enjoyed that as well. The suites are a nice set up and very comfortable. I'm...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Joseph C
Management response:

Dear Joseph C, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette,

Reviewed 6 September 2016

Family had a great time. Family will be back in the near future.Try this location for yourself or your Family. You will not be disappointed.Clean,food great selection. Bed great,pool great time,gym.The service was excellent.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank patricialQ543BZ
Management response:

Dear PatricialQ543BZ, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette,

Reviewed 5 September 2016 via mobile

Great value for a weekend stay. Includes drinks in the evening. The bartenders are great! The breakfast is top notch with a made to order omelette The room is truly a suite. My one suggestion is to update the lobby area and entry grounds and make sure they are clean.

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Helpful?
Thank Irrer
Management response:

Dear Irrer, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette,

Muskegon, Michigan
Reviewed 5 September 2016

Staff was very courteous and professional. The hotel seemed fairly full, but didn't have any issues with loud crowds or anything. The waitress Friday night was lovely. The pool and hot tub were perfect. Bed was fantastic!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jennifersU8492ZM
Management response:

Dear JennifersU8492ZM, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette,

London, Canada
Reviewed 3 September 2016

We just returned from a short holiday with our daughter and infant grandson. This Embassy Suites Hotel lives up to the others we have visited. The spacious accommodations, the bedding, toiletries, and in room snacks were appreciated. We loved the " Happy Hour" drinks and snacks, the pool and hot tub, the chilled flavoured water, and the hit cooked breakfast....

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Helpful?
Thank RSKRA5
Management response:

Dear Rskra5, Thank you for the excellent review! We appreciate your detailed comments. Thank you for your business and we hope to see you very soon! Be Excellent, Evette,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Detroit-Troy/Auburn Hills is located in the Michigan suburb of Troy, just a short interstate drive from Downtown Detroit, however, our Troy hotel is located just minutes from attractions such as The Palace of Auburn Hills, Walter P. Chrysler Museum, Somerset Collection Shopping Mall, and Great Lake Crossing Mall. As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, and spacious two-room suites. Enjoy the other amenities of our hotel including high speed wireless internet access (for a nominal fee), on-site fitness center, business center, and indoor swimming pool. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit - Troy/Auburn Hills

Address: 850 Tower Drive, Troy, MI 48098
Region: United States > Michigan > Troy
Price Range: €107 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit - Troy/Auburn Hills 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Embassy Suites Troy
Troy Embassy Suites
Hotel Style:
#1 Green Hotel in Troy
#4 Business Hotel in Troy
#4 Family Hotel in Troy
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and other travellers.
6 questions
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Questions? Get answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room I have had is a good room.”
 of 5 bubbles toballou, 14 Feb 2017 | Read review
“Higher floors are so good!!”
 of 5 bubbles mtzs2017, 18 Jan 2017 | Read review
“away form hockey teams, if possible”
 of 5 bubbles AEZ22, 8 Jan 2017 | Read review
“We were on the 8th floor (top floor). Very quiet.”
 of 5 bubbles tlmocz66, 19 Dec 2016 | Read review
“Higher floors would be better. Corner rooms looked larger.”
 of 5 bubbles carben76, 4 Dec 2016 | Read review
5 of 5