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Embassy Suites by Hilton Detroit - Troy/Auburn Hills

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#4 of 17 Hotels in Troy
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Embassy Suites by Hilton Detroit - Troy\/Auburn Hills
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783 Reviews from our TripAdvisor Community

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Showing 756: English reviews
Start your review of Embassy Suites by Hilton Detroit - Troy/Auburn Hills
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Reviewed yesterday NEWvia mobile

Really good location, rooms are nice, comfortable, staff at the hotel is very customer oriented, restaurant (I just tried breakfast) really good, great variety and quality of food, the Chef is great omelettes & fried eggs really good, parking lote big enough, elevators good space and fast enough. Definitely I do recommend this hotel for business or pleasure!!

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Helpful?
Thank Letty G
Las Vegas, Nevada
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

Overall I was very pleased with my stay here. The room was very quiet and had everything I needed. The location is convenient to Lifetime fitness, dinnig and shopping. Not far from downtown Detroit we enjoyed dinner at the Rusted Crow went to Laffeyett Coney and Cliff Bell's along with the Old Shillelagh a few places I also recommend

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Phkotler
About Hotel's Favourite Review
Management response:

Dear Phkotler, Thank you for the excellent review! We appreciate your detailed comments.Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

Troy, Michigan
Reviewed 2 days ago NEW

Love the hotel staff & breakfast!!! The hotel is near the Somerset Collection- great shopping, lots of food choices & safe! The staff are courteous & friendly & the evening dining is great! Pool is ok but room suites are great & good for small family or couples- embassy is a great choice

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 738tonyah
Pontiac, Michigan
Reviewed 5 days ago NEW

Stayed at the hotel to escape for a few days with my family. I truly enjoyed the staff's professionalism. My kids enjoyed the pool and restaurant, and didn't want to leave the hotel. It was the perfect get away from work and stress!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Emmanuel S
Chatham, Canada
Reviewed 1 week ago

Furnace was so loud it woke us up all night when turning on and off. Hot tub was way to hot but that's better then being too cold. Staff were great! Complentaly breakfast was very good. Managers reception was a nice touch, it offers three drinks per adult and a few snacks. Drinks are only from a specified list so...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank melaniebN4839UF
Houston, Texas
Reviewed 1 week ago

This is a wonderful hotel to stay at. It is close to lots of places to visit, and work, along with lots of food options around. It's a nicely upkept hotel, it has the usual amenities, fridge, coffee maker, etc. The food in the morning or the evening is good, nice selection. Or if you like, there is the option...

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Helpful?
1Thank toballou
Lewisburg, United States
Reviewed 1 week ago

The room was so gross. There was such little space between the beds and the walls that they couldnt have been vacuumed and looked so dirty that when my pillow fell down there i couldnt bear to use it. The coffee table in the room looked so nasty too that i wouldn't let my kids have snacks for fear they'd...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank crystalo49
Management response:

Crystalo49 - Thank you for sharing your feedback on TripAdvisor.com. I am very sorry that your experience at our hotel was less than great. The items that you mentioned are truly unacceptable - and please know that they are being addressed. Please contact me so I can make this right. Thank you, Colin

Detroit, Michigan
Reviewed 1 week ago

Our room was huge. We could close our bedroom door to the living area which made our room very quiet. The breakfast is absolutely amazing with an omelet station and every other thing you can think know of! There is also free drinks from 5pm to 7pm

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Helpful?
Thank DH_Traveler01
CLEVELAND
Reviewed 1 week ago via mobile

The Hilton brand/Embassy Suites has a impeccable reputation for high quality. This Embassy needs to upgrade. The area of location is high quality, but the hotel still has old wooden bed frames and glass wooden cabinets. The customer service of the front desk was great, but the attitude of the grill staff needs to be adjusted. But with all due...

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Helpful?
Thank YOSHEM2
Windsor, Canada
Reviewed 3 weeks ago

Very disappointing. The room was wrong, we didn't get what we had preordererd until 5 hours after our arrival and the Front desk did not resolve the large problem with large groups of young children running around unsupervised for hours

Review collected in partnership with Embassy Suites Hotels
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Helpful?
2Thank Nancy V
Management response:

Nancy V - Thank you for taking the time to share this review on TripAdvisor.com. We appreciate the feedback and I'm very sorry we let you down. I have reached out to you via email and would like to make this right. Thank you, Colin

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Detroit-Troy/Auburn Hills is located in the Michigan suburb of Troy, just a short interstate drive from Downtown Detroit, however, our Troy hotel is located just minutes from attractions such as The Palace of Auburn Hills, Walter P. Chrysler Museum, Somerset Collection Shopping Mall, and Great Lake Crossing Mall. As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, and spacious two-room suites. Enjoy the other amenities of our hotel including high speed wireless internet access (for a nominal fee), on-site fitness center, business center, and indoor swimming pool. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit - Troy/Auburn Hills

Address: 850 Tower Drive, Troy, MI 48098
Region: United States > Michigan > Troy
Price Range: €110 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit - Troy/Auburn Hills 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Embassy Suites Troy
Troy Embassy Suites
Hotel Style:
#1 Green Hotel in Troy
#4 Family Hotel in Troy
#4 Business Hotel in Troy
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room I have had is a good room.”
 of 5 bubbles toballou, 14 Feb 2017 | Read review
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“away form hockey teams, if possible”
 of 5 bubbles AEZ22, 8 Jan 2017 | Read review
“We were on the 8th floor (top floor). Very quiet.”
 of 5 bubbles tlmocz66, 19 Dec 2016 | Read review
“Higher floors would be better. Corner rooms looked larger.”
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5 of 5