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GrandStay Hotel & Suites Traverse City

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Traveller (55)
Room & Suite (59)
Pool & Beach (3)
Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor2%
  • Terrible3%
Travellers talk about
“pirate's cove”(16 reviews)
“waffles”(42 reviews)
“room was clean”(38 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from GrandStay Hotel & Suites Traverse City
Hotel deals
Offers from GrandStay Hotel & Suites Traverse City
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (526)
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525 results
Traveller rating
276
164
53
15
17
Traveller type
Time of year
LanguageEnglish
276
164
53
15
17
Show reviews that mention
All reviewspirate's covewafflesroom was cleanpublic beachred mesa grillhard boiled eggslobby areacookieshot tubwould stay here againa great stayvery nice hotelfridge and microwaveother hotelsstate parkup to datefront desk staff
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1 - 5 of 525 reviews
Reviewed 1 week ago

This was the only hotel with vacancies when we booked a last minute room for a Friday night during the summer and I know why. The first floor room was very damp upon arrival. The hotel doesn't leave the air conditioning on when the rooms...More

Thank Lisa L
Response from Nick T, General Manager at GrandStay Hotel & Suites Traverse CityResponded 1 week ago

Lisa, I'm so sorry that we were unable to discuss your issues here at the hotel when you stayed. I wish I had the opportunity to help make your stay better. I was surprised to see this review from you. The area has experienced very...More

Reviewed 1 week ago via mobile

I’d like to start by saying that I was not expecting a 5 star resort when I booked this trip. I travel multiple times a year and stay in all-inclusive resorts to AirBnBs to camping/cabins. My ONE requirement is cleanliness. You don’t have to have...More

Thank Andrea B
Response from Nick T, General Manager at GrandStay Hotel & Suites Traverse CityResponded 1 week ago

Thank you for taking the time to review the hotel Andrea. I'm sorry that you had a room that was not to your liking but happy that they were able to get you into a room you liked and that your experience with our staff...More

Reviewed 1 week ago via mobile

The location and service were perfect. The staff is super friendly and helpful. The price was great and the location, while not beachfront, is just a short walk to a great park. My only complaint was with the mildew/mold in the shower. It needs to...More

Thank Melissa W
Response from Nick T, General Manager at GrandStay Hotel & Suites Traverse CityResponded 1 week ago

Thank you so much for your kind words and review Melissa. We are so happy that you enjoyed your stay at the hotel. We take pride in our hotel and the level of service it provides and we are so happy that you enjoyed your...More

Reviewed 2 weeks ago via mobile

We traveled w 8 adults and rented two rooms for two nights each. The Grand Stay offered semi-decent rooms that were a bit beat up but as clean as could be expected. The continental breakfast was average and the price of our stay was unreasonable....More

Thank sjgrif1
Response from Nick T, General Manager at GrandStay Hotel & Suites Traverse CityResponded 1 week ago

Thank you for your recent stay and choosing the GrandStay Hotel Traverse City. I'm sorry you felt hte hotel was unreasonably priced as most people agree we are very competitive in the area - beating most hotels price for amenities provided. I'm sorry you felt...More

Reviewed 4 weeks ago via mobile

We spent a week in Michigan and this was by far the worst hotel we stayed at. Maybe worst ever on any trip we’ve taken. Not cheap either. We changed rooms once and the second room was just as disgusting if not worse. I had...More

1  Thank jerbear710
Response from Nick T, General Manager at GrandStay Hotel & Suites Traverse CityResponded 4 weeks ago

Thank you for writing this review. We are sorry but we have no record of this happening at our hotel or this conversation. We have reviewed our records and are sorry you have felt this way and wish that the hotel had been given the...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Non-Smoking Hotel
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$95 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Traverse City
#5 Romantic Hotel in Traverse City
#8 Family Hotel in Traverse City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Traverse City
#5 Romantic Hotel in Traverse City
#8 Family Hotel in Traverse City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (55)
Room & Suite (59)
Pool & Beach (3)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
grewgirl4
18 May 2017|
AnswerShow all 6 answers
Response from Nick T | Property representative |
Thank you for your question. Downtown is about 4 miles away (8 minutes by car). Its a beautiful area and very popular! Please let us know if we can direct you to any specific place.
0
Votes
Rista
1 May 2017|
Answer
Response from Nick T | Property representative |
Thank you so much for your question - yes effective today (May 1, 2017) we are now GrandStay Hotel & Suites of Traverse City. Same great staff and wonderful hotel. Our amenity packages have upgraded also. We look... More
0
Votes
Forevertall
6 April 2016|
Answer
Response from Nick T | Property representative |
Im sorry we do not allow pets at the hotel.
0
Votes
Room Tips
"Rooms on the east side have a better view"
shadowcat2017
2 million years ago
Read review
"Second Floor"
myshortyp
2 million years ago
Read review
"Suites on second floor look over lobby. Quiet. Sitting area outside room is nice."
Janiemac11
2 million years ago
Read review
"All first floor rooms were excellent."
SuzanneS917
2 million years ago
Read review
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