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All reviewsday clubfront deskoutdoor barwithin walking distance of downtownfront streetview of the watergirls weekendfree shuttleprivate beachcherry festivaldowntown areajenniferhunterbayweddingsummertc
We just finished breakfast. Melissa Malinowski was our server. She is simply amazing. She ran circles around all the other servers. She was sweet and so accommodating, going the extra mile to get us anything we needed (we were there with an infant). Kudos to...More
Rooms were very clean. Service at the bar and outside restaurant was outstanding. Food was very good. Front Desk staff were very friendly and efficient. Pools both outside and inside were clean, and well stocked with towels. The outside pool has a nice set up,...More
1 Thank gilchrist48047
Response from funandmemorable, Guest Relations Manager at West Bay Beach, a Holiday Inn ResortResponded 4 weeks ago
Gilchrist48047, thank you so much for your five-star review! We are so pleased you enjoyed the clean room, wonderful food, and our friendly staff along with the pool. We are thrilled you had a pleasant time and look forward to having you again in the...More
it is a great hotel with great view of Grand Traverse Bay! The rooms are clean, nice, and comfy. The staff were very friendly.
The hotel could use a bigger parking lot. We drove around and around looking for parking spot. Thats only one bad...More
My wife and I treated our son, his wife, and two sons to a four night vacation at this hotel. It was their first time off from work in six years. When we arrived, one of the rooms wasn't cleaned and our five year old...More
Response from funandmemorable, Guest Relations Manager at West Bay Beach, a Holiday Inn ResortResponded 2 days ago
Thank you so much for taking the time to review your stay with us, KentG. We are so happy to hear that Stephanie and Jeannie were able to accommodate you and your family. Ensuring the happiness of our guests is our type priority. We hope...More
We had a perfect wedding weekend! The staff played a huge role in making things run so well. We would like to thank Kayla, Noah, Kristen, Sharon, Shawna, Brooke, Caleb, Matt, Chelsea and Liz for working so hard on our behalf! Fantastic job!!More
Thank Jan H
Response from funandmemorable, Guest Relations Manager at West Bay Beach, a Holiday Inn ResortResponded 3 days ago
Thank you for the terrific review, Jan. We're happy to hear you had a perfect wedding weekend! I’ll be sure to share your kind words with our staff, especially Kayla, Noah, Kristen, Sharon, Shawna, Brooke, Caleb, Matt, Chelsea and Liz. We wish you the very...More
Hi, Yes we are indeed a pet friendly hotel. We actually have an entire wing dedicated to our 4 legged friends. As mentioned, we
do have a $20 per day pet fee. Please visit us and allow us to spoil all of you.