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Sugar Beach Resort Hotel

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Traveller (152)
Room & Suite (41)
Pool & Beach (36)
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Overview
  • Excellent47%
  • Very good31%
  • Average13%
  • Poor7%
  • Terrible2%
Travellers talk about
“great beach”(23 reviews)
“sister property”(5 reviews)
“waffles”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
2 Star Hotel
All hotel details
Additional information
Offers from Sugar Beach Resort Hotel
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Offers from Sugar Beach Resort Hotel
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (383)
There are newer reviews for Sugar Beach Resort Hotel
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Traveller rating
174
120
49
27
11
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Time of year
LanguageEnglish
174
120
49
27
11
Show reviews that mention
All reviewsgreat beachsister propertywafflesgrand beachbeachfront roombeach viewcontinental breakfastindoor poolplenty of chairsfirst floorboiled eggsground floorfamily suitebeach chairsnice resortthe breakfast areapirates cove
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11 - 15 of 381 reviews
Reviewed 3 March 2018 via mobile

Great place to visit!! Awesome view of the grand bay, rooms are nice and clean, nice staff and accommodating!! Plenty of things to see and do around the area and some good restaurants. Will be back again!!!!More

Thank Pete G
Response from Justintraversecity, General Manager at Sugar Beach Resort HotelResponded 4 March 2018

Thank you Pete! We take immense pride in our hotel and appreciate that you took the time to review your stay. It is wonderful to hear that you were able to enjoy our breathtaking view of East Bay while enjoying everything Traverse City has to...More

Reviewed 14 February 2018 via mobile

Funny the 1st review was terrible and guest was told “we would like to make it up to you”. I too, was told it’d be made up to me. Here’s my disgusting experience. Booked a suite for my family. Our boys shared the living area....More

1  Thank LuvTheSun55
Response from Justintraversecity, General Manager at Sugar Beach Resort HotelResponded 4 March 2018

Christie, you are correct the 1st review that was terrible was told "we would like to make it up to you". This same offer was also discussed with you on the phone with Jamie, per your statement above. As we did issue you a gift...More

Reviewed 7 February 2018

Had a great weekend get away in Traverse city with my wife. This hotel has it all. Centrally located, great view of the bay, indoor pool for the kids and a nice breakfast bar. The staff was extremely nice. Great rates in the "off season".More

Thank Lee W
Response from Justintraversecity, General Manager at Sugar Beach Resort HotelResponded 4 March 2018

Thank you Lee for your feedback. It is fabulous to hear that you and your wife were able to enjoy a great weekend getaway with us and enjoy a view of the bay with our winter rates. We look forward to seeing you again on...More

Reviewed 15 January 2018 via mobile

Made special request for room when we made the reservation. When we arrived it wasn’t done, so we left and came back after 1 hour. It still wasn’t done. Management gave excuses, was argumentative instead of being empathetic and didn’t offer to complete the request.More

Thank Everett B
Response from Justintraversecity, General Manager at Sugar Beach Resort HotelResponded 4 February 2018

Thank you for taking the time to share your feedback with us. We sincerely apologize if there was an issue with your reservation or in accommodating a special request. According to our records you stayed at the Grand Beach Resort back in July of 2017....More

Reviewed 7 November 2017 via mobile

No hot water to water No heat and the furnace was making noise all night. Place could be cleaner. The hot tub was dirty and could definitely use some deep cleaning. We had one night away and were very much disappointed.More

Thank Barbara L
Response from Justintraversecity, General Manager at Sugar Beach Resort HotelResponded 21 November 2017

Thank you very much for taking the time to provide us with your feedback. I'm sorry to hear that you did not have a relaxing visit with us. It looks like from our records you spoke with our Front Office Manager and she resolved the...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$98 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Traverse City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Traverse City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (152)
Room & Suite (41)
Pool & Beach (36)
Dining (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
robertmccoy1983
6 September 2017|
AnswerShow all 5 answers
Response from Justintraversecity | Property representative |
Unfortunately due to city ordinances, fires are not permitted on our beach.
0
Votes
aen78
9 July 2017|
AnswerShow all 2 answers
Response from Justintraversecity | Property representative |
Hello! Thank you for the great question. Our family suites only have one bathroom.
0
Votes
Christina C
2 September 2016|
AnswerShow all 5 answers
Response from Justintraversecity | Property representative |
Unfortunately we do not have a lounge or restaurant right on the property, however there are restaurants within walking distance of the resort. There is also a wide selection of restaurants and bars 3 miles down the road in... More
1
Vote
Room Tips
"Third Floor is great... first floor can be a bit loud"
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"Lake side rooms have a great view."
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"The beach view rooms cost a bit more, but they have a balcony. It's great to wake up and be able to look..."
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"Choose an upper level corner suite facing the beach."
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